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Tim Lally Chevrolet
Warrensville Hts, OH
1,017 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,017 reviews
Verified Customer
Helpful June 13, 2024
Rachel did a great job getting my warranty issue processed! She is very professional and knowledgeable and kept me up to date through the entire process. I highly recommend Tim Lally Chevrolet. processed! She is very professional and knowledgeable and kept me up to date through the entire process. I highly recommend Tim Lally Chevrolet. More
by LSPISAK1
Employees Worked With
June 12, 2024
Very friendly and easy to talk to about the problem. Explained everything and talked to the insurance company for me.love everything about Tim Lally Explained everything and talked to the insurance company for me.love everything about Tim Lally More
by LAVERNEBROWNLEE107
Employees Worked With
June 11, 2024
It was easy to make and keep the appointment. Everyone was very nice and helpful. Everyone was very nice and helpful. More
by PARSONSKATRINA793
June 10, 2024
Sean was Great! ……….i will be there next week and back in two days go ……….i will be there next week and back in two days go More
by RASHONRASHON45
Employees Worked With
June 10, 2024
Jeff is truly outstanding! He has great integrity and sincerely puts the customers needs first. He has great integrity and sincerely puts the customers needs first. More
by MJRW1
June 10, 2024
I was greeted with a friendly smile, the car was serviced and I have no complaints. Really that is all you can ask for. I feel I had outstanding service all the way around from everybody involved. Hence Noth and I have no complaints. Really that is all you can ask for. I feel I had outstanding service all the way around from everybody involved. Hence Nothing to complain about. More
by JAMESS241
June 09, 2024
The staff from check in to check out were all pleasant and helpful. Service was quick. and helpful. Service was quick. More
by ihaulem
June 08, 2024
Good (and quick) for my initial service appointment. However, there was some kind of oily substance on the inside of my driver and passenger doors, above the armrests. It did clean off with a cleaning w However, there was some kind of oily substance on the inside of my driver and passenger doors, above the armrests. It did clean off with a cleaning wipe, but not something that I should have needed to do. Elliot was very nice, as was the female (with long hair. Sorry that I didn't get her name) who took care of checking in my husband's car. More
by KATHYK61
Employees Worked With
