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Toyota On Western

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
85 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts. At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
Contact Dealership

6941 S Western Ave

Chicago, IL

60636

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Showing 85 reviews

June 13, 2024

Bought 3 cars with them & always go back again , thank you for always meeting my needs. More

by marthacalderon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerhu Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Toyota On Western responded

It's great to hear that you had such a positive experience, Martha. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota On Western!

Helpful
June 13, 2024

Muy buen servicio rapidos amables me trataron muy buen si lo recomiendo a toda las personas More

by GRALIR1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaudencio Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

Helpful
June 12, 2024

They were very thorough on finding the issue with my car and customer service was good More

by TWOCUTE4U38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Toyota On Western responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg and Nick met your expectations. Thank you for choosing Toyota On Western, we look forward to having you as a valued customer for many years to come!

Helpful
June 12, 2024

They take longer than expected. Wait time for a simple oil change and Tire Rotation was 3 hours long.. More

by ROB5HH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Toyota On Western responded

We apologize for the long wait and any inconvenience it may have caused. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

Helpful
June 12, 2024

Need an operable Car Wash. Drive in dirty, drive out dirty. Leaving your place of business with a dirty car. 😞 More

by RAGSDALELIZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Toyota On Western responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. We hope to see you again here at Toyota On Western!

Helpful
June 07, 2024

Excellent service. Pleasant and helpful. Personality. Work was done in time allotted and he explained everything that was done to car More

by amr824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bedolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaudencio Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota On Western responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 07, 2024

Hello greetings so far so good with everything excellent service. FYI, this is Richard Cadena. More

by ARCYMAX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota On Western responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

Helpful
June 05, 2024

Price was higher than I anticipated but the sales person was good at explaining the car’s function. More

by bbraboy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Toyota On Western responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota On Western!

Helpful
June 04, 2024

Been going to them for over 30 years so their service is very reliable,great More

by CUMA3710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Toyota On Western, we look forward to having you as one of our valued customers for many more years to come!

Helpful
June 03, 2024

All the employees at Toyota on western were professional at their jobs and polite. The salesperson was very helpful in answering questions about a new car. I haven’t decided yet but he did clear up some thi More

by ELIZABETH1655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Channon Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaudencio Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees were helpful and answered my questions
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Jun 03, 2024 -

Toyota On Western responded

Thank you so much, Elizabeth, for your kind words and for leaving us this wonderful feedback!

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