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Toyota of Bowie
Bowie, MD
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
May 26, 2024
So disappointed in scheduled maintenance experience. Things specifically requested not done though checked off on the report, difficulty communicating with service advisor. Leaves doubt that any of Things specifically requested not done though checked off on the report, difficulty communicating with service advisor. Leaves doubt that any of the other checks were done correctly or as reported. So sad because we had good experiences here in the past. More
by PamHD
Employees Worked With
Daniel Korode
Helpful April 12, 2024
I wanted to give a special thanks to my service advisor, Kaleb Millender for providing me with outstanding service to navigate through a complicated insurance claim and repair. Kaleb kept me updated every d Kaleb Millender for providing me with outstanding service to navigate through a complicated insurance claim and repair. Kaleb kept me updated every day on progress and went above and beyond to keep in touch with the insurance company and provide them the the information they needed. I score his performance 10 out of 10. Thanks Kaleb and thank you Toyota of Bowie. More
by davol
Employees Worked With
Kaleb Millender
April 09, 2024
Our experience at Toyota of Bowie was excellent from start to finish. Rich Bowan took great care of us, and ended up not just matching the best deal we had in hand from another dealership, but outright start to finish. Rich Bowan took great care of us, and ended up not just matching the best deal we had in hand from another dealership, but outright beating it! We love our 2024 Venza Limited and give Rich our highest endorsement as a responsive, honest salesman. More
by Eve Fowler
Employees Worked With
Rich Bowan
December 05, 2023
My salesman was very professional and caring. I gave him a hard way to go but he never got upset. His name is Okera Khumalo-Amen. He gave me a lot of information about my 2024 Carolla. I gave him a hard way to go but he never got upset. His name is Okera Khumalo-Amen. He gave me a lot of information about my 2024 Carolla. More
by jmason2457
Employees Worked With
Okera Khumalo-Amen, Harold Bautista-Castillo
November 14, 2023
Kevon Brooks was THE BEST salesperson. He diligently worked to find a Toyota Highlander when it was the end of the season and inventory was low, PLUS, I wanted a certain color! The only c He diligently worked to find a Toyota Highlander when it was the end of the season and inventory was low, PLUS, I wanted a certain color! The only criticism about any MD dealer I have, is that they (not just this one) can charge a $500 "processing fee, not mandated by law". No one can reasonably explain but "everybody charges it", which I don't find acceptable. Customers need to reject this unfair practice, maybe by starting in Annapolis. More
by Marcia H.
Employees Worked With
Kevon Brooks
September 29, 2023
Had to stand up from desk and exit the building. So disappointing, I was really looking forward to my new Tacoma. when we sat down to talk price the number was 5500.00 dollars more than msrp, there So disappointing, I was really looking forward to my new Tacoma. when we sat down to talk price the number was 5500.00 dollars more than msrp, there was the 1995.00 dollar protection package that they sell to everybody, and the 3500.00 dollar adjusted market value. Of course I was told everything is negotiable. so they raise the price and whatever they can pick from your pocket over msrp is added profit. Of course this is not revealed until they have you where they want you. These people are out for your money and nothing else, you and your family should stay clear of this type of business tactic and Bowie Toyota. More
by Duncan
Employees Worked With
Angella Bonilla
August 23, 2023
We had a great experience with Bowie Service Manager Ed Lopez and Service Rep Britalia King. Our car was in need of major repairs, and they went above and beyond to help us resolve our situation. They ca Lopez and Service Rep Britalia King. Our car was in need of major repairs, and they went above and beyond to help us resolve our situation. They called in expert mechanic Ryan to explain to us in detail what the problems were in terms that we could understand. Their courteousness and professionalism was beyond anything we’ve experienced in the past. We’ll certainly continue to purchase Toyota products and services just as we have for the past 30 years. More
by Tom and Libby
Employees Worked With
Ed Lopez, Britalia King
August 04, 2023
Thomas G. Was very helpful, excellent customer service I love his honesty and I definitely recommend him and Toyota of Bowie Was very helpful, excellent customer service I love his honesty and I definitely recommend him and Toyota of Bowie More
by maurialexander7
Employees Worked With
Thomas Greene
April 04, 2023
FANTASTIC EXPERIENCE! !! Our sales rep Fayyaz & the Manager Iver were AWESOME!! Can't say enough GOOD about these people!!!! They made the whole experience Smooth, Easy, a !! Our sales rep Fayyaz & the Manager Iver were AWESOME!! Can't say enough GOOD about these people!!!! They made the whole experience Smooth, Easy, and Exciting!!!! If you are in the market for a new or used car go to TOYOTA OF BOWIE & ASK FOR FAYYAZ KHAN!!!! These guys go above and beyond to get you the car you are looking for and make you feel like a part of their family!!!!!! More
by maste sajjad
Employees Worked With
FAYAZ KHAN, Tim White, Chima Joe, Jose Redd, James Braxton, Harold Bautista-Castillo, Virginia Senn
