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Toyota of Hackensack
Hackensack, NJ
3,619 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,619 reviews
Verified Customer
Helpful May 31, 2024
as usual, very good, and that's why I keep coming back for their professional service. for their professional service. More
by MKFISCH
Employees Worked With
May 31, 2024
Abby Luna was a big help during the process of buying the truck. It took me 5 months to get the truck but she kept in touch with me with updates truck. It took me 5 months to get the truck but she kept in touch with me with updates More
by RBIZ45
Employees Worked With
May 31, 2024
all work was done efficiently and within the allotted time I was told it would take time I was told it would take More
by Kisses3147
Employees Worked With
May 30, 2024
I guess they did what they needed to on the recall, being that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be o that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be okay. Most of the time they are pretty good. More
by jeffheffner
Employees Worked With
Other Employees :
No one since all I got was the receptionist handing me a paper with minimal info
May 30, 2024
Paul was patient and answered all questions and was very polite and professional thank uou polite and professional thank uou More
by OCHMANJS
Employees Worked With
May 30, 2024
I found the entire process wonderful. It is intimidating buying a car alone but I felt very supported by Catherine. At the dealership everyone was professional and helpful. It is intimidating buying a car alone but I felt very supported by Catherine. At the dealership everyone was professional and helpful. More
by kmccolept
Employees Worked With
May 28, 2024
Shopping for a car for my son and our dealer was great. Jeff helped in all aspects by comparing new and used vehicles, guiding us to make a good decision in our purchase. It was smooth when buying with Jef Jeff helped in all aspects by comparing new and used vehicles, guiding us to make a good decision in our purchase. It was smooth when buying with Jeff and there was no hassle. More
by jona
Employees Worked With
May 26, 2024
I was sold a car with my problems. I was told Toyota certified meant they sold you a car with no faulty problems and great condition inside and out. My AC was busted and it messed up t I was told Toyota certified meant they sold you a car with no faulty problems and great condition inside and out. My AC was busted and it messed up the air pressure in my valves. Instead of the car being fixed I was asked to pay $900. Super excessive price on a car that I’m still paying all because I didn’t get their $200 warranty More
by kiyomit01
Employees Worked With
Melvin
May 26, 2024
Great service! Treat me well and my appointment right on time. Told me about issues related to my car. Treat me well and my appointment right on time. Told me about issues related to my car. More
by ROB1CHUNG
Employees Worked With
