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Tynan's Volkswagen

Aurora, CO

4.6
3,634 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,634 reviews

May 27, 2024

Employees were really nice. I had an appointment so my car was taken in as soon as I arrived and handed them my keys and fixed my recall on my car Farley fast with on time notif More

by ABE02694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful 5-star review! It's fantastic to know that our employees made a positive impression and that your appointment went smoothly. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

May 26, 2024

Tynans dealership is not a place I would recommend to any friend or family member. More

by Jparcam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We're very sorry to hear about your negative experience at Tynan's. We would appreciate the opportunity to learn more about what happened so we can address any issues and improve our service. Please contact me directly at 303-341-3524 so we can discuss your concerns in detail. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

May 26, 2024

Thank you. The young lady who helped me on my initial visit was very nice, helpful patient and understanding More

by ANGELA_STE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Tynan's Volkswagen responded

Thank you for your 5-star review! We're delighted to hear that the young lady who assisted you was nice, helpful, patient, and understanding. We strive to provide excellent service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! The Tynan's Volkswagen Team

May 26, 2024

Chris was so incredibly helpful and I am very grateful to him! He helped me find the perfect car for me and was wonderful to work with! Thank you! More

by RSCHATTERBOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! Enjoy your new car, and please don't hesitate to reach out if you need anything in the future! Jacqueline Goldsboro - Customer Care Coordinator

May 24, 2024

As always Tynan’s VW did a great job on my oil change and tire rotation. Car feels like it’s running like new and they a complimentary detail which also helped. More

by OMYXPATEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful 5-star review! We're also glad you enjoyed the complimentary detail. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

May 23, 2024

As usual the service experience at Tynan's VW was top notch. So easy to schedule and the service updates via text message are very convenient. And, of course, the technicians performed preventative maint More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians, auto mechanics
May 24, 2024 -

Tynan's Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that you had another top-notch service experience at Tynan's VW. We appreciate your trust and confidence in our team. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

May 21, 2024

This dealership did not meet my expectations of service quality. I took my car in for troubleshooting a stalling problem and they said the problem was fixed. Today my car stalled 3 times and the problem is More

by SMARTWISOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Tynan's Volkswagen responded

We're very sorry to hear about your experience and the ongoing issue with your car. This is not the level of service we aim to provide. Please contact our service manager directly so we can make this right. We value your feedback and want to ensure your vehicle is properly serviced. Thank you for bringing this to our attention, and we hope to resolve this for you promptly. matt.cooper@tynans.com

May 21, 2024

Excellent experience purchasing from Tynans. My sales person, Alex Williams, was great. He listened to what I wanted in my car and the options I wanted. He assisted me in getting just what I More

by MARYANNDWNS
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear about your excellent experience purchasing from Tynan's. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle! Jacqueline Goldsboro - Customer Care Coordinator

May 21, 2024

The service center has been fine and have been helpful and considerate. However, the sales department has continued to tell me lies regarding how the plan to support me. Service had my brand new car for More

by E.E.WIENEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique, Sebastian. They would both fantastic as well.
May 22, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service center to be helpful and considerate. However, we sincerely apologize for the negative experience you’ve had with our sales department .It's concerning to learn about the lack of follow-through and the issues you faced regarding your compensation. We understand how frustrating it must have been to be without your brand new car for such an extended period. Your trust is important to us, and we hope to have the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator

May 20, 2024

I was having issues with my breaks on my way across the country. I think I was more disheveled than the car. Cauther treated me with kindness and made me feel like my concern was important. He was able to More

by JULIE.SADOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Cauther treated you with kindness and made your concerns a priority. Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Cauther and the rest of our team. Safe travels, and we're here for you whenever you need us! Jacqueline Goldsboro - Customer Care Coordinator

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