Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Thank you so much, Giovannie, for your knowledge and assistance while we were making our decision to purchase our wonderful Genesis G70. We were really impressed by how professional and helpful Giovanni assistance while we were making our decision to purchase our wonderful Genesis G70. We were really impressed by how professional and helpful Giovannie was. He wasn’t pushy and he answered all our questions. He was very knowledgeable of the Genesis vehicles, and his first-hand knowledge of the G70 helped us make a decision and finalize our purchase. We were also impressed with all the sales personnel at Universal Genesis that helped us obtain our new vehicle, especially the assistance with financing and the discounts we qualified for. We got a great deal on our G70, and we will definitely recommend to our friends to go see Giovannie at Universal Genesis! More
The service at this dealership is frankly awful. DON'T buy a Hyundai if you're going to have to use this dealership for Service, or at least drive a little bit further and buy from Holler or Greenw DON'T buy a Hyundai if you're going to have to use this dealership for Service, or at least drive a little bit further and buy from Holler or Greenway. More
Todo muy excelente el trato las instalaciones todo excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento More
Fue una experiencia muy buena y nos atendieron súper bien, muy increíble quedé súper satisfecha. bien, muy increíble quedé súper satisfecha. More
Excelente servicio estoy muy contenta y muy agradecida, el vendedor es muy bueno en un futuro consideramos comprar otro vehículo el vendedor es muy bueno en un futuro consideramos comprar otro vehículo More
The service is not very efficient when it comes to repairs, the Santa Fe 2022 trucks have problems with the injectors, I have already taken mine 3 times for the same thing and even though they were th repairs, the Santa Fe 2022 trucks have problems with the injectors, I have already taken mine 3 times for the same thing and even though they were the ones who changed the part the last time I they made them pay for the repair; because it was out of warranty but taking into account that it was replaced for the second time which means that those spare parts are no longer useful. The service is bad More
Manager was nice. Sam is awesome. This is my son’s first experience of buying a car. So far so good. Let’s hope the leak doesn’t come back. Sam is awesome. This is my son’s first experience of buying a car. So far so good. Let’s hope the leak doesn’t come back. More
Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More
Edit: took me over 4 hours for an oil change. Victor did not want to come out to hand me my paperwork and keys. I stood by my car for 20 minutes as people were trying to locate him and my stuff. Victor did not want to come out to hand me my paperwork and keys. I stood by my car for 20 minutes as people were trying to locate him and my stuff. Scheduled a 11:20 oil change as part of the warranty. I’m still sitting here , it’s past 3pm and was just told they only just started working on it and it will be another 45 minutes. It took many texts and phone calls - Victor from services was impossible to get ahold of for hours. When I finally did get him, he said he didn’t know the status of my car and would call me back. Never did. The Services line would never pick up and just go to voicemail. Claimed it was due to high volume - so then what’s the point of an appointment? This is my second time here for a standard oil change - also took 3 hours the first time. Absolutely do not recommend for servicing and no chance will I ever come back. More
It’s good, but you have to make sure everything works with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. More