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Val Ward Cadillac Inc

Fort Myers, FL

4.8
649 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 649 reviews

June 12, 2024

Jamie is a great asset to the service department. Listened well and met all my expectations. I'll be back. More

by MBESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Called for an emergency appointment as the driver window glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a tim More

by gonzo630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Val Ward took terrific care of me! From door service at a great price. Thanks! More

by drk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Everyone so sweet and helpful. They all went out of their way making sure we had everything we needed. More

by badams531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul (manager)
Jun 12, 2024 -

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. More

by karebear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 05, 2024

Fast efficient friendly service. Had screw in tire and they were able to accommodate within one hour. More

by CLIMBER_49@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More

by CORSEEXCAVATING
Recommend Dealer
Yes
Employees Worked With
Rich,
Jun 04, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

Best in the area. Staff is professional and honest. Complete services on time and competitively priced More

by billconstantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 02, 2024

Great personable clean knowledgeable employees well organized works like a machine comfortable team oriented happy More

by islandriver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 02, 2024

i Don't like the 3% charge if you use a credit card. This is low!!! Should have let me know up front db More

by DANB92445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

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