Volkswagen of North Tampa

The process was very efficient and staff was super courteous and informative. All questions were quickly answered. courteous and informative. All questions were quickly answered. More

Mandi was great got everything completed and kept me informed the entire time. Thank you informed the entire time. Thank you More

I had shopped all around Tampa for the right trade in. Everywhere felt very forced and the sales reps were very pushy. However, I connected with Liz at Volkswagen of North Tampa and she was fantastic. S Everywhere felt very forced and the sales reps were very pushy. However, I connected with Liz at Volkswagen of North Tampa and she was fantastic. She helped make the entire headache of car shopping a great experience. More

I always had a good experience and good service when I deal with North Tampa Volkswagen I always leave satisfied and with a good understanding of what I'm inquiring about deal with North Tampa Volkswagen I always leave satisfied and with a good understanding of what I'm inquiring about More

I bought a new Atlas Peak Edition w/ technology from these guys. I got a fantastic deal financially my salesman Yaya who was truly patient and wonderful along with sales manager Michael really dug deep these guys. I got a fantastic deal financially my salesman Yaya who was truly patient and wonderful along with sales manager Michael really dug deep to get my business. Everything seems great right? Not so fast, I finally get my beautiful new car home and there is a problem. I get notifications on the dash there is a problem with the steering wheel heat,So I bring the car back the next morning. They got it in the shop in a timely fashion and offered me a brand new car of my choice to use while they fixed mine. Well I am an older guy set in my ways and I don’t like driving other peoples cars . So I said no you should never have delivered a car of this caliber without thoroughly checking it for issues. Well they agreed and to say they moved heaven and earth to get my car repaired and returned to me in a couple of hours would be an understatement. My experience here was exceptional and I highly recommend this dealership. PS the car is awesome! More

Worked with Nick for 3 days prior to driving 2 hours to purchase the 2021 VW Jetta SEL Premium. Nick provided everything I asked for and we discussed the estimated out-the-door quote. I indicated to him purchase the 2021 VW Jetta SEL Premium. Nick provided everything I asked for and we discussed the estimated out-the-door quote. I indicated to him on multiple occasions, on different days, the VW Advantage plan for $1999 was a deal breaker. He understood this. Fast forward 3 days, I drive 2 hours to go purchase the car, cash in hand and my own tag. However, once I got there, he showed me the final cost which included the VW Advantage plan for $1999. I told him, as I previously discussed with him, that was a deal breaker, and he even acknowledged I communicated that to him multiple times. In comes the Russ Blank, sales leader. Russ starts off by telling me he doesn't understand why this car is priced so low and that the VW Advantage plan cannot be removed because they would lose money on the car. Just so everyone knows, the VW Advantage plan is mostly PURE PROFIT to the dealer for a bunch of garbage protections that are completely unnecessary or are grossly overvalued. I found it odd, Russ says he was unaware this car was priced so low but was able to correct me instantaneously when I reminded him the car had been on the lot for 56 day. Apparently was on the lot for 58 days. Then Russ offered me another vehicle at a higher price which he said he could drop the VW Advantage Plan on. He also told me that he couldn't by the car I was trying to buy from auction at the price they were selling it and that is why he couldn't waive the Advantage plan. Folks, that should tell you something right there about what that plan is really all about. Russ went on to tell me they had a policy that for any car that has been on the lot for 60 day they ship off to auction. There were multiple other lies. I requested the GM to call me, to date I have not received a call from them. Honestly, I will be surprised if they do call me. Nick was a nice guy but lead me to believe I could purchase the car without the VW Advantage plan by not offering up anything to the contrary when I indicated to him that was a deal breaker. Russ Blank is, simply a liar! I cannot, in good conscience, recommend VW North Tampa to anyone and recommend BEWARE! More

Excellent dealership, especially for beginners looking for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. More

Dealer confused about what service I need walked over to the showroom and got helpful. The salesman where he pulled up what service I had already paid for. I had talked to the dealer 10 days before about wh the showroom and got helpful. The salesman where he pulled up what service I had already paid for. I had talked to the dealer 10 days before about when the tent and the dealer reply they would call me back and never did my next visit is a lot better More

Chip from the finance department apparently signed me up for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and I won't feel so disgusted by your poor ethics. More

1. Reliable 2. Professional 3. Friendly 4. Knowledgeable 5. Efficient 6. Trustworthy 7. Courteous 8. Responsive 9. Honest 10. Accommodating 11. Customer-focused 12. Skilled 13. Welcom Knowledgeable 5. Efficient 6. Trustworthy 7. Courteous 8. Responsive 9. Honest 10. Accommodating 11. Customer-focused 12. Skilled 13. Welcoming 14. Transparent 15. Dedicated More