Volkswagen of Salem
Salem, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The only complaint I have is the state my car was in when took deliver of the car. Water spots all over the car, somewhat dirty and a spot by the gas cap area that will need a retailer to remove. Other than took deliver of the car. Water spots all over the car, somewhat dirty and a spot by the gas cap area that will need a retailer to remove. Other than that sale of the car was good and I love the vehicle. More
Advisor was exceptional (Devin). Whomever the supervisor is was combative & a detriment to the dealership. The repair was substandard, & the problem made worse than it was when we br Whomever the supervisor is was combative & a detriment to the dealership. The repair was substandard, & the problem made worse than it was when we brought it in. We won't be back & wont be doing any business with them in the future (& I have owned nothing but VW's for more than 40 years). More
I had a great experience while visiting. The sales person was very professional. I would really recommend. The sales person was very professional. I would really recommend. More
I go in with a specific issue and usually come out with more problems. This time, we replaced a headlight and the issue recurred; that is to say my new headlight is now out again mysteriously. I don’t know more problems. This time, we replaced a headlight and the issue recurred; that is to say my new headlight is now out again mysteriously. I don’t know if its a faulty wiring thing but this has happened before. Only place I know of that I usually end up getting actually screwed over. Will just be taking my VW out of town or finding a more thorough local mechanic. 3 Stars but only because the service manager has been kind in the past. More
We were treated very well with minimal wait time. We really liked Brandon our sales man. I would purchase here Hain. We really liked Brandon our sales man. I would purchase here Hain. More
While buying our first EV we had a lot of questions and concerns Tanner gave us a lot of his time and patience while he answered our many questions. The whole process was very organized and the facility wa concerns Tanner gave us a lot of his time and patience while he answered our many questions. The whole process was very organized and the facility was nice. There were no snags in the paperwork and everything was explained. I did not feel manipulated or pressured. I was treated with respect. More
Very professional service team! Greg took care of our issue and was excellent at following through and rectifying our oil leak that happened after our oil change service. Greg took care of our issue and was excellent at following through and rectifying our oil leak that happened after our oil change service. More
The team was communicative and responsive to our questions. They also completed our service on time. questions. They also completed our service on time. More