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Werner Kia
Tallahassee, FL
1,225 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details.
At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,225 reviews
June 12, 2024
Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years More
by JEL2505
Verified Customer
Helpful June 12, 2024
There is a reoccurring issue that doesn’t seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse More
by JEL2505
June 12, 2024
Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one uncaring, and argumentative. I have never been treated so badly from any other place than this one More
by JEL2505
June 05, 2024
My experience with Tyrique Faust was superb. He listened and understood my needs/wants and made sure I was satisfied with my pick which was the 3rd vehicle I looked at. He didn’t try to rush me He listened and understood my needs/wants and made sure I was satisfied with my pick which was the 3rd vehicle I looked at. He didn’t try to rush me even though I was rushing and made sure all of my questions were properly answered. More
by Toni Jackson
Employees Worked With
June 05, 2024
Needed service on our 2020 KIA Sportage and to take care of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the m of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the most customer oriented service personnel I have ever worked with; prompt and efficient in keeping us informed of the work. Parts needed to be ordered before the work could be completed and Mario stayed right on top of it to make it happen .... and proactively keep us informed. More
by Bobnpat2001
Employees Worked With
June 02, 2024
The service department has been greatly improved. My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the prog My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the progress of the repairs. More
by jamesearl55
May 29, 2024
Kia has given me the worst service of my life. I went there twice because my check engine light was on, and to no avail they couldn’t find the issue. And they made me pay the diagnostic fee after I went there twice because my check engine light was on, and to no avail they couldn’t find the issue. And they made me pay the diagnostic fee after they couldn’t find the problem the first time. Also they are very disorganized. 7 months later my check engine light is still on and when I called they have no notes on what was done to my car the last time it there. If I could give zero stars I would. The people that helped me gave me subpar service and I was highly dissatisfied with the over all the experience. I will be telling everyone I know about how atrocious the business is as well as the vehicle I bought. Kia has truly ruined my life. More
by Janice
May 15, 2024
The best part of my buying experience was working with my salesman, Christian Ward! Christian was knowledgeable and answered all of my questions. Highly recommend Christian! salesman, Christian Ward! Christian was knowledgeable and answered all of my questions. Highly recommend Christian! More
by Cathcollins
Employees Worked With
May 06, 2024
Cornelius provided. excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . More
by Liz
Employees Worked With
May 06, 2024
Always great customer service everytime. Any issue I have , I am accomidated by the staff and service team. Any issue I have , I am accomidated by the staff and service team. More
by Louise
Employees Worked With
