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West Herr BMW of Buffalo

Williamsville, NY

4.7
218 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 218 reviews

May 31, 2024

Very easy to do business with. People were very friendly and the facility is very clean More

by ebritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 24, 2024

Emergency service for a punctured tire, without an appointment. was appreciated. Thank you very much More

by Soco929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 22, 2024

Dennis and Tate were amazing. Very helpful and accommodating. Spends time explaining things , you don’t feel rushed More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Merrick - 5 stars
May 22, 2024

Doug Rosen was a delight to work. The training on how access and use the car's features was inadequate - to brief More

by fjcodella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug rosen
May 17, 2024

I like how they kept in touch with me and did not try and push any unnecessary service. And provided shuttle service. More

by Wnyjoec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Mark Carrow
May 16, 2024

Service has greatly improved, people acknowledge your presence, take care of your needs, thank you. More

by patt2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
May 15, 2024

Goat dealership . Monica and Tate = Goats they are amazing and we're very professional and helpful More

by Fbibry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Fisher
May 14, 2024

My experience was very good and timely. They picked up my car and left a loaner for me. The called me to explain what needed to be done before they started the work. More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 11, 2024

Very respectful and attentive to needs. James was very personable and communicated everything that was going on. More

by danny1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
May 11, 2024

Excellent experience! Alan and the staff couldn’t have been more helpful. I got a great car, great service and look forward to working with them again. More

by revgml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, Cody,
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