Westside Toyota

This is a wonderful dealership with excellent employees. The facility is lovely, spacious, and extremely clean. The lounge is so very comfortable offering private work stations, TV, free water and coffee, The facility is lovely, spacious, and extremely clean. The lounge is so very comfortable offering private work stations, TV, free water and coffee, etc. Alyssa went out of her way to get me the service I needed.. She is truely an EXCEPTIONAL staff member. More

Service technician Alyssa was great. Down to earth & explained everything clearly. Appreciate the service technician’s work. Down to earth & explained everything clearly. Appreciate the service technician’s work. More

I took my new RAV4 in for a "Pre Collision Malfunction" after scheduling to bring it in, they called and said they were busy and couldn't get to my vehicle that day. They fixed it the next day but failed t after scheduling to bring it in, they called and said they were busy and couldn't get to my vehicle that day. They fixed it the next day but failed to return a call to find out what they did before I picked it up. When I picked it up, I was told it was recalibrated it and said it was fixed. I drove 2 hours, parked it and when I started it there was the same error message... Called for service and They said a manager would call me back. After leaving three messages in four days, I still have yet to be called back. Worst customer service! More

I took my 2022 Highlander in for an oil change, tires rotated, multipoint inspection along with the bumper being fixed as the result of a recall. I was greeted promptly and pleasantly. My rep was Al rotated, multipoint inspection along with the bumper being fixed as the result of a recall. I was greeted promptly and pleasantly. My rep was Alyssa who is outstanding. She went beyond her job by removing a smudge I had on the drivers door by using a product to remove. She never hesitated, just went over and grabbed the product and towel. That attitude seems to be gone in todays world. Outstanding work and attitude! More

Brooke / the service rep was very efficient and my service needs were fulfilled as ordered service needs were fulfilled as ordered More

Buy a Toyota just to be a customer of Westside Toyota. The very best in sales and maintenance. Mike was thorough, professional and friendly. Keep up the great work Westside. The very best in sales and maintenance. Mike was thorough, professional and friendly. Keep up the great work Westside. More

I am new to the dealership but my salesman, Ramon, went above and beyond to get me the car I wanted in a fairly short time when people were waiting a long time for cars to come in. I was in for my first se above and beyond to get me the car I wanted in a fairly short time when people were waiting a long time for cars to come in. I was in for my first service appointment yesterday and was back out within an hour with everything checked on the car. Everyone I talk to is very helpful and I am very satisfied with the dealership. More

Steve the service manager and KJ were outstanding and helpful in every way. I will recommend them to anyone who asks. helpful in every way. I will recommend them to anyone who asks. More

I dropped off my car for service and was waited on promptly. The check-in process was fast and efficient. I was particularly impressed with the technology (tablet) utilized to document and confirm t promptly. The check-in process was fast and efficient. I was particularly impressed with the technology (tablet) utilized to document and confirm the details of my appointment. My car was ready for pickup within the timeframe promised and the check-out process went smoothly. I appreciated the fact that the service representative (Brooke) reviewed with me the maintenance work performed as well as the results of the multi-point inspection. Suffice to say that I was very satisfied with the overall experience. Well done! More

Awesome customer service. KJ and Steve were exceptionally helpful and friendly. Will highly recommend them to everyone. KJ and Steve were exceptionally helpful and friendly. Will highly recommend them to everyone. More