Herb Chambers Volvo Cars Norwood

Not so stressful experience! My experience with Herb Chambers Volvo was great. I've been shopping around and found exactly what I wanted. I inquired online and Jennifer responded My experience with Herb Chambers Volvo was great. I've been shopping around and found exactly what I wanted. I inquired online and Jennifer responded immediately. She was very helpful with providing me more information on the S60 that I wanted. I came in and she introduced me to my sales person Anthony, he was very knowledgeable about the vehicle. You guys were awesome, best customer service I've had in a very long time. Thank you Herb Chambers! More

Very good experience I've been doing a lot of searching on the next XC90s and I couldn't seem to find anything. I decided to call Herb Chambers Volvo of Norwood to see if I've been doing a lot of searching on the next XC90s and I couldn't seem to find anything. I decided to call Herb Chambers Volvo of Norwood to see if I can get more information. I spoke with Jennifer about the new XC90s and when will they be coming out. She provided me with all the information I needed. I look forward to purchasing my XC 90 pretty soon. I would highly recommend this dealership to anyone that's looking to purchase a Volvo. Thank you Jennifer! More

AWSOME!! Although I did not make a purchase during my visit the customer service was excellent. The workers were very very friendly and pleasant and not too pu Although I did not make a purchase during my visit the customer service was excellent. The workers were very very friendly and pleasant and not too pushy. More

Great 60,000 service Just wanted to say Thanks to Colin for the smooth check-in, check-out I had this week when I brought my XC60 in for regular maintenance. As has been s Just wanted to say Thanks to Colin for the smooth check-in, check-out I had this week when I brought my XC60 in for regular maintenance. As has been said by others, let me add that Colin takes the time to explain the details of the work that needs to be performed in a simple easy to understand way and doesn't feel he is finished until all my questions are answered. When my car needed to be kept overnight he called me early in the day to tell me, didn't wait till the end of his day-and then next day called me to tell me my car was ready. Great communicator, Thanks Colin Peter E More

Colin Ayers: Outstanding Customer Service! I would like to write a brief note to express my appreciation for Colin Ayers. Over the years, he has consistently provided outstanding customer serv I would like to write a brief note to express my appreciation for Colin Ayers. Over the years, he has consistently provided outstanding customer service. He explains everything that needs to be done to the car in a calm and patient manner. When I leave the dealership after my car has been serviced, I leave knowing that I am a valued customer. More

2014 Volvo S60 Having never bought a Volvo, I was interested in seeing what they were like to drive. I had no expectations when I called and spoke to a lovely woman Having never bought a Volvo, I was interested in seeing what they were like to drive. I had no expectations when I called and spoke to a lovely woman named Jennifer on the phone. When I got there, she kindly offered me coffee or water and led me to Ron Scott, a salesman. He then listened very carefully to what I had to say and we went for a test drive, while he explained some of the superior aspects of the Volvo. While I loved the ride, I decided that I not want to buy one and was ready to leave. Ron then spent time looking for a used car that would have exactly what I needed at a price that I could afford. When he found one, we were both delighted and went for a test drive. He took his time with me and my questions, and patiently waited for my friend to come for another drive. He answered all of his questions with honesty and politeness and I am delighted to say that I took possession of it yesterday. I commend Ron for being such a competent salesman and know that I will recommend him to my friends. More

customer for life I have been going to Volvo of Norwood for years..formally known as Dalzell Volvo. Every time I go there to either buy a new car or bring my car in fo I have been going to Volvo of Norwood for years..formally known as Dalzell Volvo. Every time I go there to either buy a new car or bring my car in for maintenance...I and my other family member are treated like royalty. What an amazing group of people. They are the most responsive, kindest, caring and trustworthy group of professionals in the industry. They don't ever say no. They are always there and willing to help and to make your experience the best it can be. Somewhere along the way this group formed this unbelievable moral compass that never waivers. They are kind, caring and honest. You have a problem..they are going to go to the ends of the earth to fix it. They treat us like family and I trust them with my life every time I get into one of their Volvos.. Yes. They are that spectacular! Shout out to Matt and Mike.. they and their team make it an extraordinary experience start to finish. Truly. I can't say enough about these amazing people. It really is all about relationships. I will never go anywhere else because of this exceptional team of professionals. More

Best Volvo dealer in Boston After visited 3 Volvo dealers in Boston, I chose Volvo of Norwood for a reason. Patricia Young, the saleswoman I worked with, is a lovely lady with pa After visited 3 Volvo dealers in Boston, I chose Volvo of Norwood for a reason. Patricia Young, the saleswoman I worked with, is a lovely lady with patience and expertise, she made my buying process very easy. I ordered individualized wheels for my XC60, Patti together with Scott and Matthew made that possible, I can tell they put efforts to satisfy customers' needs, because changing wheels obviously is troublesome, they need to re-calibrate my car to insure everything goes well. In all, I am more than satisfied with my experience in Volvo of Norwood, and I definitely would recommend the dealer and Patti to everyone else! More

Now a customer for life I can not say enough positive things about the team at HC Volvo. From the initial phone calls from Amanda scheduling and reconfirming my appointment I can not say enough positive things about the team at HC Volvo. From the initial phone calls from Amanda scheduling and reconfirming my appointment to the way the care was beautifully detailed with a full tank of gas at pick up, it was a positive experience. I was not an ideal customer when I walked in because I was upside down in my car. The exciting news was that I left the proud new lessee of a 2015 XC60. Joe Kane, Graham Lower and David Molnar played important roles in my decision, but David Molnar is the reason why I decided to lease with HC Volvo. He was a true consultant to me during the whole sales/financing process and did not apply sales pressure while explaining the different options available to me. I believed that his recommendations were with my best interest at heart. Thank you for all you did to make me a happy customer! HC Volvo definitely has a customer for life. More