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Costa Mesa GMC
Costa Mesa, CA
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 132 reviews
October 16, 2015
I had the car towed because it would not start. They billed me for a number og items, which were questionable. Last year I had a new battery put in by a different dealership. Also frustrating bec They billed me for a number og items, which were questionable. Last year I had a new battery put in by a different dealership. Also frustrating because it took 4 hours and I told them I just wanted a new battery. Well, 3 weeks later, my car would not start. I charged it and took it to the first dealership. It turned out it was a bad battery, again. They replaced it and charged me $200 for replacing it. It really does not encourage me to buy an other Cadilac. Julie More
by xxxxxxx
Employees Worked With
Fred Lockett
Helpful October 11, 2015
great place to go I don't submit reviews but the customer service has been so good AFTER I bought the car I need to recommend them. You can expect the usual salesman ro I don't submit reviews but the customer service has been so good AFTER I bought the car I need to recommend them. You can expect the usual salesman routine initially but the follow up after proved (to my surprise these days) that they were genuine. My credit isn't very good but they went out of their way to get me approved and in a nice car. See Ben Bergman if you go there. Great guy. I would certainly go back. Mark 10/15 More
by Markp123
Employees Worked With
Ben Bergman
July 04, 2015
2004 Cts-v I recently purchased a 2004 Cts-v from Orange Cadillac and was sold as a clean title vehicle. A few days ago my mechanic/ body guy inspected it and fo I recently purchased a 2004 Cts-v from Orange Cadillac and was sold as a clean title vehicle. A few days ago my mechanic/ body guy inspected it and found out the passenger rear quarter panel had been replaced. I brought this up to Ty and Van (sales managers) and they said they never knew the car was in an accident. I ask if their used cars go through a thorough inspection and they said yes, so how can something like a rear quarter panel replacement get missed? On top of that they didn't want to take the vehicle back or do anything to satisfy me as a customer. He did offer me a complimentary 1st oil change, which I denied because it was more of in insult than any help. They also mentioned that 98% of used cars on the road have had some kind of body work done to them and they sell cars like that all the time. If this is their business practice, this is the first and last time I do business with them. I would not recommend them to anyone unless you do care of purchasing a used vehicles with some kind of body work done to it and not be fully disclosed to you. More
by PQ
February 09, 2015
Great Experience My wife and I were looking for a vehicle for her and the kids. We found exactly what we were looking for and got excellent service from Ben. We can't My wife and I were looking for a vehicle for her and the kids. We found exactly what we were looking for and got excellent service from Ben. We can't wait to purchase our next vehicle with Ben! More
by Jared
Employees Worked With
Ben Bergman
December 31, 2014
New Truck Success Raffi made my sales transaction very smooth. Got me into an awesome new truck at a great price. Would definitely take my business here again. Raffi made my sales transaction very smooth. Got me into an awesome new truck at a great price. Would definitely take my business here again. More
by adamdemille
Employees Worked With
Raffi Guldjian
December 17, 2014
very nice service the sales person David Sass is very kindly to help us on this business, he is very patient with us. My wife and myself is very enjoy the experience he the sales person David Sass is very kindly to help us on this business, he is very patient with us. My wife and myself is very enjoy the experience here! More
by haozheng
Employees Worked With
David Sass
October 29, 2014
enjoyable Overalls experience was amazing. We walked out with the vehicle we wanted at a monthly payment we needed. They had us returned after they did their ho Overalls experience was amazing. We walked out with the vehicle we wanted at a monthly payment we needed. They had us returned after they did their homework. That is the way car sales shuold be. They were honest and straightforward that we accomplished a nice and easy process. Than you Raffii and Finance Staff More
by alphaz02
Employees Worked With
Raffi�Guldjian
October 26, 2014
Very Professional My salesperson, Ben Bergman was very helpful to my wife in helping select the right car for her. I highly recommend Ben to anyone looking to buy a c My salesperson, Ben Bergman was very helpful to my wife in helping select the right car for her. I highly recommend Ben to anyone looking to buy a car. More
by ed_avalos
Employees Worked With
Ben Bergman, Cruz Peña
October 16, 2014
Honest and Professional Overalls experience was amazing. We walked out with the vehicle we wanted at a monthly payment we needed. They had us returned after they did their ho Overalls experience was amazing. We walked out with the vehicle we wanted at a monthly payment we needed. They had us returned after they did their homework. That is the way car sales shuold be. They were honest and straightforward that we accomplished a nice and easy process. Than you David and Finance Staff More
by lanze
Employees Worked With
David Sass
October 10, 2014
2012 GMC Yukon Denali Amazing experience. I worked with Raffi Guldjian and could not be more pleased. He's honest, caring, and went out of his way to make this deal possibl Amazing experience. I worked with Raffi Guldjian and could not be more pleased. He's honest, caring, and went out of his way to make this deal possible for me. More
by Pnavarra
Employees Worked With
Raffi Guldjian
