Bluebonnet Chrysler Dodge
New Braunfels, TX
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Unexpected Surprise I had a passing interest in looking for a newer vehicle. I happened to be in the area of the Bluebonnet dealership and had seen on-line the type of c I had a passing interest in looking for a newer vehicle. I happened to be in the area of the Bluebonnet dealership and had seen on-line the type of car I was looking for. Since I was there I stopped by not really expecting much since I wasn't really serious in buying that afternoon. I met with Jeff Wegman and told him what I was looking for. He checked his list and surprise surprise they had almost the exact car I was looking for in my price range. Funny thing though, the car wasn't officially listed yet. It was still in "make-ready". Jeff wasted no time in tracking the keys and the car down so that I could take a look. The car was in great shape. Not only was I able to look at the car I was able to take a test drive the same car before "make-ready" had gotten to do their job. Long story short, it was the car for me. That's where Jeff went to bat for me yet again. I was dead set on my price. I had no wiggle room. He was able to get his manager and finance to reduce the price by $500 so that I was within my budget and make the sale. All in all... very professional, super friendly, and didn't hide or purposely try to make the process confusing. The whole team was very straight forward and transparent with every process. Why they needed this information and what the next step was going to be. If I had any questions they were right there to talk me through it and explain it until I understood whatever it was. Blue Bonnet has a well deserved great reputation in our area and they more than lived up to it me. I highly recommend this dealership. Whether its for a used car like me or a new car. Go to Blue Bonnet and let the team take good care of you. You won't regret it in the least. You will have a hassle and stress free experience and get a great deal in the same process. More
Excellent Dealership to buy a car Everytime I purchase a new Todd Mcbride goes above an beyond to give me a great sales person and deal. I recently made a purchase of 2013 Ford Edge an Everytime I purchase a new Todd Mcbride goes above an beyond to give me a great sales person and deal. I recently made a purchase of 2013 Ford Edge and my awesome sales lady Lenore Pitts and Robert Mendez in finance. More
2013 Dodge Ram 2500- Lenore Pitts This is the third vehicle that my husband Richard Hogue and I have bought from Lenore Pitts! Each and every time she has treated us like Family! Lenor This is the third vehicle that my husband Richard Hogue and I have bought from Lenore Pitts! Each and every time she has treated us like Family! Lenore is the only salesperson that we have ever met that actually listens to what we are looking for and the exact price range. She has never pushed us into anything that we didn't want. I have recommended Bluebonnet and Lenore to everybody that I know, who were looking for a vehicle. My husband even made the comment that he never rates anybody a "perfect score" because there is always room for improvement, but with Lenore it has been a perfect score every time! This Lady is worth her weight in Gold in our book! More
Great Team Effort Seth, Lenore and Drew, thank you for all of your help with the purchase of my new truck. Seth really dug in to find EXACTLY the vehicle my wife and I Seth, Lenore and Drew, thank you for all of your help with the purchase of my new truck. Seth really dug in to find EXACTLY the vehicle my wife and I wanted. After waiting (anxiously) he found it. I saw it, loved it and then it was over to Drew in finance. He worked up the financing and paperwork was done in record time so I could leave to attend a meeting in San Antonio. My wife, son and mother came back with me to pick up our new truck and Lenore went over all of the last details. As Seth promised, the truck made it through make ready and we left with our new prize. It was great to see how the Bluebonnet team came together to get the deal done. My wife and I are very happy and our son, "Loves" the new truck. Thanks, again. More
Worst Customer Service Ever. Take your business elsewhere!! I drove all the way from Manor, Tx to look at their nice looking 300s that I had seen online. I arrived at the dealership at 7:20 pm. They don't close I drove all the way from Manor, Tx to look at their nice looking 300s that I had seen online. I arrived at the dealership at 7:20 pm. They don't close until 8:30 so time is not an issue to get horrible service. I pulled in to the "used car parking lot" first where there is some horrible pot holes. apparently those potholes did something to my tire because as soon as i pulled out of the parking lot to drive to the "new car parking lot" my TPMS light came on. When i drove to where the new 300's where i got out of the car and heard a hissing noise coming from my tire. No salesperson in sight. i started to change my tire but needed a lug wrench. i walked to the office and a lot of salespeople just standing around and no one wanted to help me. They just pointed me into different directions. they told me to go across the street to a little garage where some guys were washing a truck that just sold. The guys in their were the only nice people there. They started looking for a lug wrench until a salesperson said that i had to wait until the truck was done. The whole time i was there nobody ever came to see if we needed anything. or if we still wanted to look at some cars. despite their nice cars i wouldn't recommend this dealership to anyone. Take your business elsewhere!! More
Satisified and happy customer We have never owned a Dodge before so when we decided to purchase a truck for our business we decided to have a look at Bluebonnet Dodge. I'm glad we We have never owned a Dodge before so when we decided to purchase a truck for our business we decided to have a look at Bluebonnet Dodge. I'm glad we did. Lenore took great care of us and we love our Dodge Ram truck!!! I would definitely recommend this dealership. Thanks to Lenore for all her help. More
Great car buying experience In buying a vehicle I did a lot of internet research - settling on the one that fit my criteria at Blue Bonnet. Found on ebay I asked a question and w In buying a vehicle I did a lot of internet research - settling on the one that fit my criteria at Blue Bonnet. Found on ebay I asked a question and with in 30 minutes was contacted by Lenore Pitts. She was knowledgeable about the vehicle I was interested in and very patient with my questions. I bought the vehicle and was impressed with her professionalism and counsel. I am pleased. More
"Friendly, professional, and stress free!" Ms. Lenore made the buying process easy and stress free! She's friendly and very patient! Thank you so very much for being "straight up, no chaser" Ms. Lenore made the buying process easy and stress free! She's friendly and very patient! Thank you so very much for being "straight up, no chaser" type of sales person. IT WAS ALL ABOUT PAM! I truly appreciate everything you did for me and my family. You are a true professional! I love my truck! Pam More
Easy, friendly, and efficient service! Lenore Pitts was a fantastic point of contact for me at the dealership. When I called, she was informative, polite, friendly,and attentive to my needs Lenore Pitts was a fantastic point of contact for me at the dealership. When I called, she was informative, polite, friendly,and attentive to my needs. After I selected the truck I wanted, she was quick to process and move the vehicle, keeping me in the loop at all times. After a financing error from the dealership, she was quick to explain the mistake and overnighted a check for what I was owed to my address to ensure I was taken care of as quickly as possible. Great dealership and better service! More
Quick, easy, and very satisfied with the whole experience, Lenore was the bomb, she really made sure everything went smoothly She is very friendly and a no b---s kind of sales person. Thank you Stephen. Lenore was the bomb, she really made sure everything went smoothly She is very friendly and a no b---s kind of sales person. Thank you Stephen. More