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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 554 reviews

August 03, 2015

Great dealing experience Albert is very helpful and warm! I lived in the center of PA, there is no Maser retailer nearby. I contacted with several dealers and then decided to More

by ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Aug 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Is, Thank you for your review. We know you have many choices between here and PA and we are happy to see that we were able to meet your expectations. Being an old BMW dealer we especially like that you traded in your BMW for a Maserati too. Thank you again for the review and good luck in your studies. Best regards, The Criswell Maserati Team

August 01, 2015

Ghibli Purchase By far the best salesperson ive worked with in the past 15 years. Knowledgeable with vehicles and experienced. Lets you take the time to decide and is More

by Ali9963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2015 -

Criswell Maserati - Alfa Romeo responded

Ali9963, Thank you for your review. We try to make the experience a pleasant and fun, as it should be! Alberto and all of us at Criswell Maserati want to thank you for your business and hope you enjoy your new toy. Best regards, The Criswell Maserati Team

July 30, 2015

Scott Oliver and Robert Fox are the BEST! Great service! I have driven over 50 miles for the last 4 years to get my 2006 GranSport serviced at Criswell, The last two years have been the best since Scott Oli More

by masman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Oliver, Robert Fox
Jul 30, 2015 -

Criswell Maserati - Alfa Romeo responded

Masman, Thank you for your review. We know there are several choices in your area to get your car serviced. At Criswell Maserati we try and make every connection a personal one. We truly appreciate your continued business. Best regards, The Criswell Maserati Team

July 27, 2015

Great Experience Alberto is a true automotive professional in the industry. If any one is looking to buy a Maserati in Washington DC area - Alberto is the guy. Overall More

by mzeeshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 27, 2015 -

Criswell Maserati - Alfa Romeo responded

Mzeeshan, Thank you for your review. We are glad that we were able to able to make this deal. "Meeting in the middle" is always the best way to do business. It was a pleasure meeting you and your lovely wife. I hope you will enjoy your Ghibli as much as we think you will. Thank you for your business, The Criswell Maserati Team

July 25, 2015

Fantastic The deal was exceptional. The service provided by Abiola and Robert was first rate. I would highly recommend this dealership. I came all the way fro More

by Jllsatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde
Jul 25, 2015 -

Criswell Maserati - Alfa Romeo responded

Thank you for you review. We know you have choices of who you can buy a car from, especially when there are thousands of miles between us. We do our best to make our transactions as simple and seamless as possible. Hopefully the drive back in the Maserati was a bit more enjoyable than the trip up in your trade. Thank you again, The Criswell Maserati Team

July 24, 2015

Outstanding Service / Purchased Ghibli Omar Stwodah and Sales representative Alberto 'Al' Zamorano were excellent. Visited and finished the deal in one afternoon without issue. Recommend th More

by val9963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 24, 2015 -

Criswell Maserati - Alfa Romeo responded

Val, Thank you for your kind review. We think you will be very happy with your new Italian ride. I agree with you that the contrast stitching was the right way to go. We try to make our transactions as seamless as possible so you can start enjoying your new purchase as soon as possible. When you put your new wheels on the car please bring it by so we can see how it looks. Best regards, The Criswell Maserati Team

July 23, 2015

outstanding customer experience great service to go along with great sales experience; 3rd car purchased from Criswell dealerships in last year and the experience was the same with a More

by satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde, Scott Oliver
Jul 24, 2015 -

Criswell Maserati - Alfa Romeo responded

Dear Satisfied, Thank you for your review and your continued patronage to our Criswell Dealerships. We are also happy we were able to satisfy the radio adjustment you requested after taking delivery. We are glad to see that you had "everyone dancing in streets on the way to your office". Again, we appreciate your business and look forward to seeing you at your annual check up, that is if you don't decide to buy another car in the meantime. Best regards, The Criswell Maserati Team

July 18, 2015

Perfect buying experience From the moment I reached out for information on a new Maserati Ghibli and arranged for an appointment with Alberto Zamarona until my visit to the dea More

by ThomasG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 18, 2015 -

Criswell Maserati - Alfa Romeo responded

ThomasG, Thank you for you review. We are glad to hear the experience was "perfect". We do our best to try and make it an easy and simple process; part of that is having the right inventory! Hopefully your drives over the next couple years will be as exhilarating as your drive home today. And we will take good care of your Jag too!! Thank you again, The Criswell Maserati Team

July 02, 2015

Best in class George delievered best in class Maserati experience from beginning to end. The value not only came from the acquiring the vehicle itself, but from th More

by Daniel N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Daniel, Thank you for your review. We do concentrate on the whole overall experience of purchasing a car from the beginning to end so we are happy to see you were pleased with the process. Congratulations on your first Maserati and congratulations on the newest edition to your family as well. It was a good thing you decided to go with the larger of the sedans as you will need the extra room:) Best regards, The Criswell Maserati Team

June 27, 2015

Best dealership experience George spent a lot of time going through inventory to find the car with all the packages i was looking for and multiple test drives. Rob and Omar went More

by Corey Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Omar, Omar Stwodah
Jun 29, 2015 -

Criswell Maserati - Alfa Romeo responded

Corey, Thank you for your great review. Since you are in the service business as we are getting a review from you must mean we did something right! It was a pleasure meeting you; I hope your business continues to be fruitful. Now back to the awesome car you bought from us....we here hope you are enjoying it and getting the full Maserati experience. Thanks again, The Criswell Maserati Team

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