Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional selling experience Trey Leggett provided a very professional and respectful selling experience for my new Passat. Definitely ask for Trey if you are interested in purch Trey Leggett provided a very professional and respectful selling experience for my new Passat. Definitely ask for Trey if you are interested in purchasing @ Casey. More
Trey is the best ever After 6 days looking for cars and over 30 dealerships with many lemons on the way, I ended up in the first time where I was with Trey. He was the best After 6 days looking for cars and over 30 dealerships with many lemons on the way, I ended up in the first time where I was with Trey. He was the best salesman ever! I could not ask for more than the help of someone. He sold me more than a car, as helped me with all the things, even if that means to stay 2 hours after the closing hour of the dealership. Truly happy so far. Price wise it makes sense to buy a car from him, even if the cost itself may be a bit too high.. but I guess that I paid for the service, extremely honest and professional :) I would like to have a employee like him in the future! More
30K - Stay Away I bought a 2014 Jetta TDI from Casey a few months ago. It had 23,000 miles on it. Since it was traded with 18K on it, I brought it back at 28K for I bought a 2014 Jetta TDI from Casey a few months ago. It had 23,000 miles on it. Since it was traded with 18K on it, I brought it back at 28K for the 10K oil change. Just last Saturday I brought it in for the 30K service. I also asked that the check-up include a wheel alignment and balance. While eating my breakfast at a nearby resturant, Mike called to advise me that the Mechanic said my fuel and cabin filters needed changing ($200). Later I was advised that the fuel filter is required to be changed at 20K mile intervals. / When I paid and picked up the car, I realized that the alignment was horable (pulled right BAD). I returned immediately and after another hour Mike advised me that his Master Mechanic had realigned it and it Now would go straight.(steering wheel is still 5 degrees left while car goes straight). / However my main concern is my charge for the fuel filter, which should have been changed Before my purchase, since I bought it after the 20K "certified" service that apparently never occured. That was the understanding I had at purchase and the bases of the extended warranty. Why should I pay for a filter change that should have been done already? More
Forrester! Clayton was a pretty swell dude. I had several special circumstances and Clayton was courteous and helpful throughout the process. He was able to pu Clayton was a pretty swell dude. I had several special circumstances and Clayton was courteous and helpful throughout the process. He was able to put me into a brand new 2016 Forrester! I love the car and I"m sure Casey will be able to handle the repairs for the life of my car. More
awesome I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent custo I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent customer service. I left the dealership satisfied More
Excellent service provided with a smile! Trey Leggett is a valuable asset to Casey Auto Group. He treated this customer couple with professionalism, courtesy, and enthusiasm. He was patient Trey Leggett is a valuable asset to Casey Auto Group. He treated this customer couple with professionalism, courtesy, and enthusiasm. He was patient as we compared the pros and cons of the vehicles we were interested in. Trey answered all our questions and if he did not know the answer-he researched until he found it. This young man is self motivated with a keen desire to satisfy his customers. He has the talent and drive to be successful in all his endeavors. More
Courteous & Professional Trey was very courteous and professional as well as organized. He knew exactly how to handle our transaction. I live in Virginia Beach and was give Trey was very courteous and professional as well as organized. He knew exactly how to handle our transaction. I live in Virginia Beach and was given a very fair price on the phone and was able to make a decision on this car rather than two others we were considering. I'm glad we chose this one not only for the price but because of the way our transaction was handled. The other dealerships I contacted just wanted to get me on the lot. I don't think they took me serious and got attitudes when I asked for the lowest price. Everyone at Casey was friendly and professional without being too business like. (I hate when people are so polite and professional you feel like they're just saying words they're supposed to say and not really talking to you.) Everything was on the up & up and to the point. I never felt like I was getting the runaround. I felt very comfortable to ask any questions and didn't feel rushed. In the future I will always call a Casey dealership before another and highly recommend everyone else to do the same. Trey was also knowledgeable about the vehicle and meant it when he said to call if we had any more questions. He is a true asset for Casey Subaru. More
Trey Leggett, A-1 Professional Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car dealership. Ask for him when you come to Casey! More
Satisfied and Happy I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was impressed with how I was served. My new Jetta is wonderful More
Great experience! Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was to Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was tons of help! Will recommend to friends and family. Thank you! More