Audi Knoxville
Knoxville, TN
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Excellent experience We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care we have gotten from Harper dealerships. Audi did not let us down! More
Had a great experience! Mike Boswell was a great help and made my experience so much easier than times past! They have no hidden fees and did everything they said they were g Mike Boswell was a great help and made my experience so much easier than times past! They have no hidden fees and did everything they said they were going to do! Happy customer! More
Consistent Professionalism and Integrity The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer servic The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer service levels they can. More
excellent experience Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service was excellent and done quickly. Very imformative.look forward to my next visit More
Love this dealership I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs an I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs and have always been treated extremely well. More
Exceptional service Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updat Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updates he can. More
Great! Derek T has always been exceptional in helping me with servicing my Audis. I am a newer customer (just moved to Tn two yrs ago) and I look forward t Derek T has always been exceptional in helping me with servicing my Audis. I am a newer customer (just moved to Tn two yrs ago) and I look forward to future dealings with Harper! Something I would have never said about my old dealership up North! Sherrill More
Customer/Service-Oriented! Our dealings with Audi dealerships over the past 7 years have turned us into an Audi family. However, Harper-Audi service outshines the other dealers Our dealings with Audi dealerships over the past 7 years have turned us into an Audi family. However, Harper-Audi service outshines the other dealers! More
A WOW Experience My wife and I were shopping for a crossover SUV and liked the looks of the Audi Q5. Though we hadn't initially considered a luxury car in our search, My wife and I were shopping for a crossover SUV and liked the looks of the Audi Q5. Though we hadn't initially considered a luxury car in our search, we stopped anyway. Upon visiting Harper Porsche Audi Jaguar, we met Trent Rogers who gave us a tour of a Q5. I call it a tour because he was thorough in informing us of everything involving the vehicle. Even when Ellan saw the Q3 and was intrigued, he went out of his way to arrange side by side test drives to assist in our decision on which way we wanted to go. This was in April. We told them we would be in the market round the end of July. He still took great interest in us as "potential" customers and took his time to educate us to the Audi. Well July rolled around and we happen to see a Q5 on a lot out of state, that was the color, both exterior and interior, along with all the packages that Ellan wanted. Trent and Oscar was able to locate a similar vehicle, all of what we asked, even the interior, in which we were ready to settle for a different color, and had it shipped to Knoxville for us. The prize was instead of landing a 2015, they were able to get us a 2016 model. We looked it over on a Wednesday and went back on Thursday and took her home with us. NO pressure, NO hassle, TLC in the process. NO hidden cost, agendas. I will buy my next vehicle from Harper. It was a WOW experience. More
Another pleasant trip to Harper Porsche Audi The purpose of my visit to Harper Porsche Audi was to have the oil changed and the tires rotated on my Audi A4 Avant, Upon arrival Ray Goepfich The purpose of my visit to Harper Porsche Audi was to have the oil changed and the tires rotated on my Audi A4 Avant, Upon arrival Ray Goepfich reminded me that the car was due for the 35 K service and had worked me into the schedule to have it performed and arranged for me to have a loaner car car so I wouldn't have to wait, which was a pleasant surprise. I have been doing business with Harper for more than 20 years purchasing (5) cars and have not had a single bad experience. Their sales and service employees are all first class and work very hard to please the customer. This organization is simply the "Model" of Excellence, and Ray did not disappoint ! More