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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,530 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,530 reviews

October 08, 2015

Great Dealership A great dealership indeed. Karsten was exceptional. He is very professional and deeply knowledgable about the Audi product line and brand heritage. Bu More

by NS15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Oct 12, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Karsten here at Audi Beverly Hills! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 08, 2015

Great Service My Advisor was Jason Brown and he took great care of my vehicle , also he provided great communication and explained everything in regards of issues w More

by tamaram76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milena (A/R), Jason Brown
Oct 12, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking a moment to review your experience. I'm very pleased to hear that Jason and Milena worked together to make your visit seamless and memorable! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 05, 2015

Awsome Best experience so far in any dealership, Great professional staff with great knowledge about cars and very friendly, Sam was Right on point from the More

by Randypbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Tey Johns
Oct 06, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you so much for taking the time to share your feedback on your recent experience with our sales team. I'm so pleased to hear that Sam and Tey took excellent care of you during your visit. Congratulations on your new Audi Q7! Heather Lewis, Client Care Manager

October 04, 2015

Great customer service! I was treated with great urgency to help me take care of my flat tire and was accommodated on the last hours on a Friday! Great Service! More

by Scrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Valet guys and also the guy who gave mi a ride home while my car was being serviced., Jason Brown
Oct 06, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm so glad to hear that Jason and the rest of the team took great care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 03, 2015

Service Ken is exceptional. Without appointment, he outdid himself by delivering vehicle same day I took the vehicle. Service light came on for some warranty More

by mariavm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 06, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm very pleased to hear that Ken took exceptional care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 01, 2015

Andrew is an exceptional service agent! I have been servicing my car at Audi for years. There has not been a single time that Andrew and the staff at Audi have not Gone above and beyond thei More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Oct 06, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Kat, Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Andrew has taken excellent care of you during your recent service visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 30, 2015

Audi Repair Ken in service was excellent through the process. I would like to say the car retrieval system was not acceptable as I waited almost 30 min for car t More

by Audi owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 01, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you so much for taking a moment to share your feedback. I'm so pleased to hear that Ken took excellent care of you during your visit. However, I'm sorry to hear about the wait time. We are currently working on this. If any questions arise or if you're ever in need of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 30, 2015

Wonderful experience!!!!! Everyone at fletcher jones was amazing. Starting with the valet guy who took my car. To the receptionist. To My salesman Joseph Rumteen. To my finance More

by Audi man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your experience. I'm very pleased to hear that everyone took excellent care of you during your visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 29, 2015

Easy process Ken made the service process easy and quick. We always request Ken when making a service appointment (have 2 Audis) . The car is delivered on time and More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Ken has always taken excellent care of you during your service visits. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 29, 2015

new car he was very nice and helpful. I will recommend this dealership to my friends. I will visit them again if i want to get a second car. More

by fredster101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Cioara
Sep 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm so pleased to hear that our team has taken excellent care of you during your visit. If any questions arise or if we can be of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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