Paul Masse Chevrolet

Fabulous, professional couteous, easy to work . John, Gino, JP, from the moment you walk onto the lot there is NO ONE chasing you. Professional, easy to speak with, they LISTEN and the price is the John, Gino, JP, from the moment you walk onto the lot there is NO ONE chasing you. Professional, easy to speak with, they LISTEN and the price is the price. They express to you the discounts and provide an immediate and painless quote. Great JOB! More

OUTSTANDING We have purchased 4 new vehicles from Paul Dragich in the last several years. Our experinece has been awesome every time! In todays society where th We have purchased 4 new vehicles from Paul Dragich in the last several years. Our experinece has been awesome every time! In todays society where the word " NO" or " I dont have the Time " is common,what we hear from Paul is " YES" and how can we make this happen". His knowledge and professionalism before and after the sale,is outstanding.We found at past dealerships they were more focused on the upsale and what they want you to buy versus what you really want. It's been said : “Most people think “selling” is the same as “talking”. But the most effective salespeople know that listening is the most important part of their job.” I have not found any dealer or salesman that excells at this like Paul Dragich and the awesome team at Paul Masse.They listen to all your needs until your completely satisfied which we've been every time. We hope paul doesnt retire for another 20years and look forward to our next purchase at Paul Masse Chevrolet . Thanks Jay & Patricia Arruda More

Nice dealership, good experience After being talked down to and treated poorly at a Raynham, MA dealership, I decided to try Paul Masse based on reviews I read about this dealership. After being talked down to and treated poorly at a Raynham, MA dealership, I decided to try Paul Masse based on reviews I read about this dealership. I worked with Paul Dragich, and he was great. He wasn't like a typical salesperson--he is a down to earth human being. He went out of his way to give me exactly what I wanted. Not only did he sell me what I wanted for a great price, he took the time to sit with me and go over everything. He got in the vehicle and also showed me all of the features. He knows his stuff, and I like it when I work with decent people. Also, he served in the military for many, many years, and that is something I have great respect for. Quality sales person, quality dealership. I look forward to bringing my car there for service (they have a really neat customer waiting room with plenty of seating, a huge tv, food and a spot for kids). I would go there again, and I would recommend this dealership to anyone looking for a new vehicle. We loved pulling up to pick up the car, and there was a huge sign in the windshield with our names saying "Thank You". That was a nice touch. More

My Experience with Dealership was Awesome . I just Purchased a Brand new 2016 Chevy Corvette Z06 and the Dealership was great to do business with . Mr Paul Dragich was my salesman and he is a g I just Purchased a Brand new 2016 Chevy Corvette Z06 and the Dealership was great to do business with . Mr Paul Dragich was my salesman and he is a great guy to do business with from the minute we talked on phone about my purchase he was awesome I cant say it any better he treated me like family . and to be honest when you enter the door in that Showroom the staff there is very friendly and ready to help you . Also I like to thank the Finance Manager Miss Tejal Santoro and thank her for all her help in my financing of my purchase. She treated me like family also. I will always do business with this Dealership its a great place to go to. More

Great experience Have been going to Aaron at Paul Masse for years. My whole family does. He is straight forward with you and extremely helpful throughout the whole loo Have been going to Aaron at Paul Masse for years. My whole family does. He is straight forward with you and extremely helpful throughout the whole looking and buying experience. Would never go to anyone else. More

Courteous and accommodating staff Overall a pleasant experience. Sales staff was very helpful and knowledgeable. Our salesman went out of his way to familiarize us with the vehicle a Overall a pleasant experience. Sales staff was very helpful and knowledgeable. Our salesman went out of his way to familiarize us with the vehicle and his patience was remarkable. More

2nd time around This is my second time around with Paul Dragich my first car was bought and now my wife is leasing. My wife loves her new car and Paul made her feel l This is my second time around with Paul Dragich my first car was bought and now my wife is leasing. My wife loves her new car and Paul made her feel like this is the perfect one. More

Wonderful. One person with us to the end. Never Lease a car before, so didn't know much about the process or how it worked. Mr. Paul Dragich walked us step by step and explain everything to u Never Lease a car before, so didn't know much about the process or how it worked. Mr. Paul Dragich walked us step by step and explain everything to us, he was very patient in explaining things to us, answering our question very honest. The Atmosphere was warm and friendly. I would Highly Recommend. Paul Masse Chevrolet. I give Mr. Paul Dragich A HIGH FIVE More

Best buying experience ever! Everyone at Paul Masse was amazing, they were able to get me in a brand new truck for the price I wanted. I would highly recommend Paul Masse to every Everyone at Paul Masse was amazing, they were able to get me in a brand new truck for the price I wanted. I would highly recommend Paul Masse to everyone that is looking for a new or used Chevrolet. I was extremely happy with how easy the buying process was and how much they care about the customer. I wish I could say the same about other dealers. Kudos to Wayne Guindon for being very polite and answering the many question that I have had! More

Poor Communication Unfortunately what seemed like it was going to be a very positive car buying experiences turned out to be quite terrible. It looked like Paul Masse ha Unfortunately what seemed like it was going to be a very positive car buying experiences turned out to be quite terrible. It looked like Paul Masse had great prices on a vehicle I was interested in, so I submitted an inquiry; initially I was impressed with the quick response time and seemingly friendly customer service. Unfortunately from there the experience was all downhill and fast. I was told the car I was inquiring about had a small scratch that needed a quick repair but would be contacted with an update for the timing later that day. No contact for multiple days until I reached out. I contact them and find out it's still not back, which is fine the customer service does not control the repair time, I completely understand. All I asked was to please keep me updated even if it's not done. I was told I would get a call by the end of day with more information. No call that day, or for multiple more. I reach out again. Same story, same promises, same non response. This went on for about 3 weeks until I decided it was no longer worth it. So in short - rather than communicate with customers, I had to keep reaching out despite being told I would be contacted. It was always "oh this person" or "that person" was supposed to reach out. Even when I e-mailed my customer service agent that I would likely be writing a poor review due to the lack of communication, I received no reply. So here's the negative review of a bad experience -- too bad because there prices do seem on point and others seem to be having positive experiences. This was just far from it. More