Mercedes-Benz of Honolulu

GLK 350 Annual Service My annual service involved a major problem but through Warren Ishii's efficient action, it was taken care of and resolved to our satisfaction. The wh My annual service involved a major problem but through Warren Ishii's efficient action, it was taken care of and resolved to our satisfaction. The whole process from scheduling the appointment, requesting a loaner and receiving the car in a clean condition was above My expectation. It's always a pleasant experience to have it serviced at Mercedes Benz of Honolulu. More

Excellent service Craig is excellent at customer service! He is friendly, helpful and most importantly, knowledgeable about the specific car. He also know the specific Craig is excellent at customer service! He is friendly, helpful and most importantly, knowledgeable about the specific car. He also know the specific needs of the customer. More

all went well Charlie, finance person, all were knowledgeable . Liked the C-300, a demo, but near new at some savings. Dealership clean, upscale shows class. Li Charlie, finance person, all were knowledgeable . Liked the C-300, a demo, but near new at some savings. Dealership clean, upscale shows class. Like the. MB USA ads state, the best or nothing. Shall lease my next one from Charlie, and MB Honolulu. Mahalo, Peter. More

My first experiment and the best one at a Benz-dealership The saleman Marc Mcmarray is really into his job. He explained in details and showed his knowledege on Mercedez Benz CLA 250. He spent his 4 hours on The saleman Marc Mcmarray is really into his job. He explained in details and showed his knowledege on Mercedez Benz CLA 250. He spent his 4 hours on his customer without showing any frustration, or tireness. Also, I had a great experience learning about the car this morning. She shows great knowlege about her Mercedez's and great explaination without confusion her customer. I will definitely come back for my second Benz. Thank you for your great services. More

Exceptional Excellent service, quick and knowledgeable. Craig was an amazing service manager. An appointment was set quickly and a loaner provided which made it i Excellent service, quick and knowledgeable. Craig was an amazing service manager. An appointment was set quickly and a loaner provided which made it incredibly convenient for me. More

2nd maintenance (20,000 miles) We made our appointment way ahead. Was supposed to get a loaner car. Was told none was available. So they ended up driving us home. And next day, We made our appointment way ahead. Was supposed to get a loaner car. Was told none was available. So they ended up driving us home. And next day, they delivered it to us. Since we had a second car, we were not inconvenienced at all. More

As usual, everything was great, thanks to Warren. Warren has been my service advisor for several years, through several M.B vehicles. He has always provided excellent assistance with everything I've Warren has been my service advisor for several years, through several M.B vehicles. He has always provided excellent assistance with everything I've had to have done. I can count on and depend on Warren to get things done properly, and I hope he'll be there for me with my next M.B. vehicle. KMTanaka More

Service representative Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would rate her a 10 for customer service. The service performed on my vehicle was done quickly and proficient? GREAT SERVICE ALL AROUND. More

Excellent service and always courteous Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter personnel, and knowledgeable. Everyone seems to know their job and enjoy it. More

Recall for Mercedes The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and wat The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and water. More