Auto Experts of Utah

TOO MUCH "SHADY" GOING ON!!! WARNING!! My son just bought his first car from a dealer, Auto Experts of Utah. While it appears they sold him a good car at a fair price I have my c WARNING!! My son just bought his first car from a dealer, Auto Experts of Utah. While it appears they sold him a good car at a fair price I have my concerns about Auto Experts and I am not done researching his purchase. I WOULD COUNCIL ANYONE BUYING THERE TO FAIR WARNED!! THEY WILL ADD A GREAT DEAL OF FEES to the advertised sale price when you are with the finance guy signing papers. EXAMPLE: MY SON GOT HIT WITH $1,800.00! IN VARIOUS PROCESSING, DELIVERY & PREP FEES!! THAT IS RIDICULOUS!!! THESE FEES SHOULD BE LESS THAN $300! I could not be there and my son was a bit overconfident and paid for it. Lesson learned. This post is for everyone else who is considering buying a car from these guys. ONE MORE THING! I just clicked on the Google profile link to many of the "5 Star" rated reviews and found these people think everything is "5 Stars" AND they are WORLD TRAVELERS because many of them see to be all over the country, all the time! EXTREMELY SUSPECT to me! Sounds like someone is getting paid to give these reviews! JUST SAYING! More

Worst dealership I have ever dealt with!! Auto Experts of Utah is the most dishonest and misleading dealership I have ever experienced buying a car from. Steve the salesman was never up front Auto Experts of Utah is the most dishonest and misleading dealership I have ever experienced buying a car from. Steve the salesman was never up front with pricing and made promises that were never fulfilled. William the financing guy was completely rude and wouldn't explain anything. They say they have competitive prices on their cars, but then as soon as you sign anything they tack on $1,500 in fees not including title and tax fees. William got mad at me and argued and attacked me for wanting answers about the fees, and then at the very end he tried to be nice and give me a hug and tell me he was just nervous. DO NOT DO NOT buy a car from these guys. They are horrible and will never let you talk to any kind of upper management. Management always happens to be gone and no one even has business cards. Completely regret dealing with them! More

Perfect company to deal just purchased a vehicle from your dealership, and cannot express how positive the experience of purchasing this vehicle was. They took the time to l just purchased a vehicle from your dealership, and cannot express how positive the experience of purchasing this vehicle was. They took the time to listen and get familiar with the exact vehicle I was looking for. Not only the vehicle, but the price and specs etc. They were very professional, and friendly. This was easily one of the best experiences I have ever had.Highly recommended. More

High quality dealer Love their customer service.Staffs are expert in their job.I made a big deal for their high quality service.Highly trusted company.Recommended to anyo Love their customer service.Staffs are expert in their job.I made a big deal for their high quality service.Highly trusted company.Recommended to anyone. More

Perfect place for big deal It was very easy to work with Diego and William at Auto experts of Utah. They were friendly and always honest and upfront answering all my questions. It was very easy to work with Diego and William at Auto experts of Utah. They were friendly and always honest and upfront answering all my questions. The process was fast and smooth. Very different from the others dealership I worked with in the past. They provided us carfax for all the cars we were looking at, that made very easy to make a decision on which one to buy. More

Best deal Their customer service is very fist and reliable.I am happy to make a great deal with Auto Experts of Utah.The staffs are friendly and the environment Their customer service is very fist and reliable.I am happy to make a great deal with Auto Experts of Utah.The staffs are friendly and the environment is very good. More

Great vehicles found from them I loved the experience I had with auto experts. They have a great selection of vehicles under $10 k with low miles. Will be back for my next car purch I loved the experience I had with auto experts. They have a great selection of vehicles under $10 k with low miles. Will be back for my next car purchase. More

Satisfactory deal Satisfied in their service and their vehicles.The company have Professional and friendly staff.Their service is also fast under reasonable price.Recom Satisfied in their service and their vehicles.The company have Professional and friendly staff.Their service is also fast under reasonable price.Recommend to anyone. More

NOT HONEST PEOPLE. WILLIAM,STEVE. WASTED MY TIME This place is a joke, they just play with your time! After I applied and got my loan approved with my bank, we need so bad another car, we decided t This place is a joke, they just play with your time! After I applied and got my loan approved with my bank, we need so bad another car, we decided to get an affordable one,as we are newlyweds and we are both working, and only have one. Drove today TWICE from Ogden, 1st.-That morning we almost purchased the car,had the process and paperwork done, and I was using my approved loan from GOLDEN WEST CREDIT UNION, and almost signed the contract, . But we decided to have it inspected for engine and transmission first. The car's bumper also had a clip missing, and they said they'd check with the mechanic and have it done. I called later, saying I was on my way and asking them to please have that detail ready, they said yes. I get there and there is no clip replaced in the bumper, and said they were not "SPENDING ANY PENNY IN THAT CAR BECAUSE IT WAS TOO CHEAP AND THEY WEREN'T MAKING MUCH OUT OF IT" AND IT ONLY WOULD COST US ABT 25 BUCKS TO FIX IT, so cheap, no? then why they didnt do it? and just let your customer win once? And Yes, after they said TWICE they would get that done for me, they didn't... 1 red flag. 2nd Went back all the way from Ogden, at 6 pm because we work, asked them if we could pay it off, put the car on hold, and bring a mechanic to do the inspection the next day, because they were closed, they said "OF COURSE, LETS DO THAT AND THEN, INSTEAD,THEY TRIED SO BAD TO CONVINCE US TO SWITCH TO WASATCH PEAK. WHY? IF I ALREADY HAVE AN APPROVED LOAN WITH MY BANK AND THEIR CONTRACT READY TO SIGN? .. THEIR REASON? "WASATCH PEAK PAY THEM IN A COUPLE DAYS, AND GOLDEN WEST TAKE UP TO 2 WEEKS TO PAY THEM,AND THEY NEEDED THE MONEY SO THEY CAN BUY MORE CARS,AND KEEP THE BUSSINESS GOING." WE TOLD THEM WE ALREADY HAD OUR LOAN WITH OUR BANK APPROVED,AND IM BUILDING MY CREDIT, SO I REALLY WANTED TO DO IT TROUGH MY BANK, AND I DIDNT ACCEPTED TO MAKE A NEWE ACCOUNT AND REQUEST A LOAN FROM WASATCH PEAK, LIKE THEY ASKED ME, AND NEXT, THE GUY NEEDS TO TALK TO HIS BOSS, COMES BACK, AND HIS RIDICULOUS BOLD response, all of the sudden, was: " OK WE DONT WORK WITH GOLDEN WEST CREDIT UNION" Are you kidding me? It was, the same one they did the process with that same morning! How come that morning you were working with Golden West, and later that day you aren't anymore???.. Interesting ah? 3rd red flag MADE US WASTE OUR ENTIRE DAY & THEY WEREN'T HONEST. THIS MORNING THEY WANTED TO SELL US THAT CAR ASAP AND HAVE THE CONTRACT SIGNED of course, so we would be screwed after the mechanic would do the inspection, and have us deal with it at Ford. , AND AS SOON AS WE REQUESTED HAVE IT INSPECTED FOR ENGINE & TRANMISSION, THE GUY SAID HE NEEDED TO TALK TO HIS BOSS, AND THEY DECIDED "THEY DON'T WORK WITH GOLDEN WEST CREDIT UNION", They just wanted to get our money and then bye bye, get rid of us with that, OBVIOUSLY crappy car. Golden West takes its time paying dealerships because they take their time finding out what kind of bussines their money is going to. I dont understand. Even if its a cheap car, its a sale, and its money guaranteed, whether they get paid by the bank in a couple days or weeks. IT HAS NOTHING TO DO WITH ME HOW MUCH TIME THE BANK TAKES TO PAY YOU. They dont care about helping their customers, they only care about their interests. Guess what Auto Experts of Utah? That should be the most important thing you should focus in, YOUR CUSTOMERS, that is what keep your shady business working, sadly. Many red flags, and finally we walked out at 8pm, we waisted our entire day with this jokers, who are not honest. Please manager Diego, next time, plan better on the lies each sales person you have working there will tell us. Im beyond dissapointed that they waited until 8pm trying to convince us to buy that crap the way they wanted, and, like we did not agree, they just dumped us. Please be careful with this place, spread the work, I dont know what they are hidding. One more thing, Steve and Diego never look into our eyes, like if they were nervous, or lying about that car. Obviously, they knew there was something wrong with it. They were in a hurry to sell it to us,without having it engine/transmission inspected, and doing the finance through Wasatch Peak,as they would pay them faster, and they could go away with my money. There is something shady there. Be careful people, if you dont want to waste your time, dont even think about visiting this place. Thank you for reading, spread the word, share for awarness, Im spreading the word on Social Media, Facebook, Twitter and every single web page this guys have their cars posted on More

Watch out for the hidden fees..... Rip off Worst car buying experience ever!!!!!! car was advertised for a price told them i would buy it and pay cash. ( they don't like cash deals...) They ad Worst car buying experience ever!!!!!! car was advertised for a price told them i would buy it and pay cash. ( they don't like cash deals...) They added 500.00 dealer fee, and a 500.00 transportation fee after they told me it was traded in at their location. Completely rude and not willing to discuss. Total price was 1000.00 more than advertised. Don't get ripped off.... More