Luther Family Buick GMC

Good buying experience! Easy to work with and curious! Able to get car same day even tho they were busy! Clean and did a good job cleaning and washing car. Easy to work with and curious! Able to get car same day even tho they were busy! Clean and did a good job cleaning and washing car. More

Minor repairs Prompt welcome. Very friendly and helpful. Went above and beyond normal service by taking a picture of the damage on his cell phone to show me.....bec Prompt welcome. Very friendly and helpful. Went above and beyond normal service by taking a picture of the damage on his cell phone to show me.....because it was on the roof. Very fast service, as always. More

GREAT Arrived early, was taken in right away and kept getting an update on progress from Robyn. Again, I was made to feel comfortable and at home. I tried, Arrived early, was taken in right away and kept getting an update on progress from Robyn. Again, I was made to feel comfortable and at home. I tried, but could not resist the GREAT cookies. Anita, you make great cookies !!!!!!!! lolol More

Great Service Work Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and called me when the car was ready. More

warranty oil change Went in with two new vehicles for a regular warranty oil change. I took in one vehicle and went home and got the other one. Both were serviced in the Went in with two new vehicles for a regular warranty oil change. I took in one vehicle and went home and got the other one. Both were serviced in the time promised and they also took care of a recall I had not received a notice on. Very good service, very friendly along with the sales people. More

good quality, but price was not what was quoted I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it w I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it was over $720. The quality of the work was good, however I will be shopping around more in the future to get more quotes. More

Regular maintenance Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, told me 45 min to an hour, and after the hour had passed and no word from them I went to check where they were at with my vehicle. The appointment took another 20 minutes, I would have appreciated an update because the extra time for my routine appointment caused me to be late to work. More

Luther Comes Through! My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my way in no time. A pleasure doing business with them. More

They put their customers first They went the extra mile for me. They are genuine and put my needs ahead of their own. Very professional A true team Comfortable not pushy They went the extra mile for me. They are genuine and put my needs ahead of their own. Very professional A true team Comfortable not pushy More

Purchased a new Acadia Everyone at Luther Family GMC - from the receptionist to the credit manager - were great to work with. But, especially Rod, my salesman. He took time Everyone at Luther Family GMC - from the receptionist to the credit manager - were great to work with. But, especially Rod, my salesman. He took time to explain everything in my new vehicle and helped me set up OnStar and links to my phone, as well, which I didn't expect. Very helpful!! More