Back

FIAT/Alfa Romeo of Austin

Austin, TX

not yet
rated
474 Reviews

13049 N HWY 183

Austin, TX

78750

Directions

By Type

474 Reviews of FIAT/Alfa Romeo of Austin

December 02, 2015

Worst dealership I have ever been to. Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told ther More

by Margie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Director
December 01, 2015

Excellent service and deal at Fiat of Austin We recently purchased a Fiat 500 from Brandon Grebe at Fiat Austin. He was easy to work with, answered all our questions thoroughly, and made us a gre More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Jennifer Schull
Dec 03, 2015 -

FIAT/Alfa Romeo of Austin responded

We are so glad to hear you had a great experience at FIAT of Austin, thank you for taking the time to share and for your business! Let us know if you ever need anything!

December 01, 2015

Quick and Easy. Brandon was very helpful as I waded through my options with selecting a car, managing my trade in, and making the numbers work. He was patient with my More

by Anne McCarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe
Dec 03, 2015 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you shared your excellent experience at Fiat/Alfa Romeo of Austin It's fabulous to hear that you got a great deal on your new vehicle and that our team provided friendly and quality service. We hope you enjoy your new Fiat for Years to come. Thanks again for the Great Star rating and your business. Have a great day.

November 30, 2015

Great dealership. Very personalized attention. At most dealerships that I've purchased vehicles from or visited, I always felt like just a number. While I do realize selling cars is a numbers game. More

by ballyhooman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard
Dec 03, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you for all of the positive feedback. We strive to have the best customer service in the business, and it makes me happy to hear that our goal was reflected through your experience with us. I'm glad that you enjoyed your time at Fiat/Alfa Romeo of Austin and that we were able to assist you to the best of our ability. We look forward to your next visit! Thanks again!

November 29, 2015

Love My 500! Jonathan made my buying expense easy, comfortable, and informed. I would recommend to anyone thinking about a Fiat to visit Fiat of Austin and talking More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan More
Nov 30, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you so much for the feedback and recommendation ! On behalf of Fiat of Austin, we sincerely appreciate your business and are thrilled you had such a great experience. We look forward to continuing to provide excellent service to you for all your automotive needs.

November 28, 2015

Great Car For a Great Price! Friendly staff & very knowledgeable about the car brand. All questions we had were answered. The car we purchased was a really good deal compared to o More

by slcameron1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Clay Thomas
Nov 30, 2015 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you shared your excellent experience at Fiat/Alfa Romeo of Austin.It's fabulous to hear that you got a great deal on your new vehicle and that our team provided friendly and quality service. Thanks again for your business and for the 5 stars Enjoy the ride and have a great day.

November 27, 2015

Making Things Better We arrived at Fiat of Austin an hour early to meet with Lisa Copeland about our last experience purchasing a Fiat (pre-owned). After a short visit wi More

by HappyDappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Copeland, Teofil Strauss, Clay Thomas, Mike Conner, Brett Sheppard
Nov 30, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you so much for your kind words and excellent star rating! We strive to deliver outstanding customer service that is knowledgeable and pressure-free to every customer; it is so nice to hear that you left our dealership confident that you chose the right place to purchase your new car!!Brett is a valued asset to our team and we will definitely pass on the compliments. Please do not hesitate to let us know if you ever need anything!

November 26, 2015

Fiat 500 is Best Car on the road In 2011 I was driving my Toyota Rav 4 on the 405 in LA. I was rear ended and knew I would have to get a rental. I had seen the Kia Soul and I search More

by Bectweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Clay Thomas
Nov 30, 2015 -

FIAT/Alfa Romeo of Austin responded

thanks for sharing your experience and passion for our Fiat 500. I'm happy to hear that our team went above and beyond to provide excellent service and that you were able to get the car you wanted! If you have any questions about your recent purchase, please do not hesitate to give us a call. We look forward to seeing you for your service visits. Thanks again for your business and congratulation on your very OWN Fiat500!

November 24, 2015

New Beautiful Red Fiat -Quick responses to messages regarding the models we wanted to see -no pressure -no hassle -peppy car -personable and friendly -straightforward More

by TMPJEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe
Nov 24, 2015 -

FIAT/Alfa Romeo of Austin responded

We are so glad to hear you had a great experience at FIAT of Austin, thank you for taking the time to share and for your business! Let us know if you ever need anything!

November 24, 2015

Awesome service! Brett was so helpful & helped us get the best deal possible. Love my new fiat & the service we got from the dealership! Definetly my go to dealership More

by Allinares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Thomas, Mike Conner, Brett Sheppard
Nov 24, 2015 -

FIAT/Alfa Romeo of Austin responded

We greatly appreciate your business and your terrific review. I am very happy to hear that Brett made your experience a good one. If there is anything you need don't hesitate to let us know and enjoy your new car!

...
9
...