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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 851 reviews
February 28, 2016
Awesome Buying Experience Shea had outstanding professionalism with great customer service experience. It is so refreshing to have a salesperson with the highest level of integ Shea had outstanding professionalism with great customer service experience. It is so refreshing to have a salesperson with the highest level of integrity while meeting the needs of the customer. He delivered everything that he said and met my goals! We need more sales people like Shea! More
by Jay11
Employees Worked With
Derek
Helpful February 09, 2016
Great Sales Experience Excellent experience with Eric Duval buying an auto. I was uncertain as to whether I was going to buy a car in 2015 or in the following year and was g Excellent experience with Eric Duval buying an auto. I was uncertain as to whether I was going to buy a car in 2015 or in the following year and was given a lot of useful info and the ability to ask lots of questions. The dealership is very professional and everyone is nice bit not overly nice in and patronizing way.? More
by Melissamcdonald12
Employees Worked With
Eric Duval, Gantt Howell
February 09, 2016
My new Mercedes Eric Duval is a great salesperson. . He has answered all my questions and concerns immediately. He is very professional and personable! He has been a Eric Duval is a great salesperson. . He has answered all my questions and concerns immediately. He is very professional and personable! He has been a joy to work with! More
by Smitht
Employees Worked With
Eric Duval
February 09, 2016
Easy experience Eric and Miller Warren made the experience easy and efficient, which to me personally is what I expect when conducting business. Eric answered al Eric and Miller Warren made the experience easy and efficient, which to me personally is what I expect when conducting business. Eric answered all my questions and showed me most of the gadgets (no way I could learn them all!) and was a pleasure to work with. I would definitely advise any of my friend that are looking for a new (or used) Mercedes to seek him out... More
by jhg123
Employees Worked With
Eric Duval
February 09, 2016
Great Experience with Eric My Husband recently purchased a S Class and Eric was the salesperson. I was amazed with his customer service and the passion that he has for his custo My Husband recently purchased a S Class and Eric was the salesperson. I was amazed with his customer service and the passion that he has for his customers. He was very helpful and would do everything he could to make sure that my Husband and I were happy with what we were about to buy. He always greeted us professionally and was polite. He truly helped us to make a decision that we are extremely happy with...It truly is a pleasure to work with Eric and also to see him with the same qualities each time we visit the show room. Well done and keep it up !! More
by Merc5155
Employees Worked With
Eric Duval, Gantt Howell
February 08, 2016
our best counsel and guidance It was very easy and fast purchasing our new car, this was possible thanks to the professionalism of Eric. this was a very nice experience It was very easy and fast purchasing our new car, this was possible thanks to the professionalism of Eric. this was a very nice experience More
by Carlos
Employees Worked With
Eric, Gantt Howell
February 08, 2016
Eric was professional, friendly and courteous. We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experie We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experience. Eric was awesome!!! I would definitely want to work with him again. More
by Carol0620
Employees Worked With
Eric Duval, Gantt Howell
February 08, 2016
excellent service and very friendly sales person Eric A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recom A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recommend to my family and friends to see you guys for a purchase of Mercedes Benz from you More
by rafia09
Employees Worked With
Gantt Howell
February 08, 2016
2014 Jeep Cherokee My wife and i purchased a used 2014 Jeep Cherokee from Hendrick Motors of Charlotte. Eric Duval was the salesman we talked to. The experience was wond My wife and i purchased a used 2014 Jeep Cherokee from Hendrick Motors of Charlotte. Eric Duval was the salesman we talked to. The experience was wonderful. i would highly recommend Eric and Hendrick Motors. the transaction was made very easy by Eric. he called after the sale to make sure we were satisfied with our purchase. I have a small business and employees like Eric are a great benefit to a company!. We would absolutely purchase again from Eric and Hendrick Motors! More
by Kent Huntley
Employees Worked With
Eric Duval
February 08, 2016
Excellent first time buyers experience Eric Duval showed exemplary salesmanship and customer service during our purchase if the GLC300. We walked in unsure of what we wanted & after taking Eric Duval showed exemplary salesmanship and customer service during our purchase if the GLC300. We walked in unsure of what we wanted & after taking the time & energy to provide us with all of the infornation we asjed for & needed, we walked out with the perfect vehicle for our family thanks to Eric. More
by LT123
Employees Worked With
Eric Duvall
