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Tacoma MINI

Tacoma, WA

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rated
257 Reviews

3901 20th St E

Tacoma, WA

98424

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Showing 257 reviews

February 20, 2016

Northwest Mini is simply the best possible dealership! Ah, Terry, what can I say? I LOVE my Mini. And I love you and your dealership too. I've never experienced such a comfortable process in buying a car a More

by Patti in Centralia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Soumis
Feb 23, 2016 -

Tacoma MINI responded

Hello Patti and congratulations on the purchase of your new MINI! We are happy to hear you had such an easy going, fun and comfortable purchasing experience with Terry. I will be sure to pass along your feedback to him. We look forward to seeing you at your first service visit. Happy motoring!

February 11, 2016

Outstanding customer service! Steve z. Is a superb representative for Mini and the dealership. I really appreciated his pleasant, amazingly helpful approach to buying a car. Both S More

by Steve on Whidbey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
Feb 15, 2016 -

Tacoma MINI responded

Good morning Steve and thank you for your five star review. Both Steve and Ron are great assets to our team here and I know they will be pleased to hear you are a satisfied customer. We look forward to seeing you at your first service visit with your new MINI!

January 04, 2016

Great salesman & dealership My wife and I had an excellent experience working with Shelby Dodson at the Northwest Mini dealership. He is an outstanding person to purchase or leas More

by LTibbs3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Dodson
Feb 15, 2016 -

Tacoma MINI responded

Greetings LTibbs3 and thank you for your review. We are pleased you and your wife had a great experience with Shelby in finding the perfect MINI. We always welcome the opportunity to build relationships with new clients. Shelby will be excited to hear you highly recommend him. If you have any questions about your new MINI please give us a call. We look forward to seeing you at your next visit!

November 30, 2015

Painless purchase Everyone there is super friendly and honest. They didn't pressure me at any point during the ordering or sale. Steve is amazingly good at keeping you More

by RyanO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
November 27, 2015

Best place to go if you're considering a mini I recently bought a 2015 mini Cooper countryman and had a wonderful experience doing so! I was going in very sceptical thinking it was a going to be l More

by Alyson95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Buchanan, Shelby Dodson
October 20, 2015

Never thought I'd enjoy buying a car When it comes to the things I dread more than anything, buying a car ranks right up with moving and dental work. Not any more. I recently purchased my More

by minijoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan, Shelby Dodson
Nov 02, 2015 -

Tacoma MINI responded

Hello minijoe, congratulations on the purchase of your first MINI! We appreciate your kind words and are happy to hear you had a enjoyable experience with Shelby and Steve. Thank you for the recommendation! We look forward to seeing you at your future visits.

September 03, 2015

The most fun we've had buying a car. This is our first Mini, and we started the process by spending a Father's day just checking them out. Steve Zilkey was an outstanding help. Very frien More

by castleguard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
August 27, 2015

Great people, Great cars I purchased a new MINI hardtop S Dec 2011 and enjoy driving it enough that I bought out the lease residual and plan to keep it long term. Brad Davis More

by MINI-JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow, Brad Davis
August 18, 2015

My first Mini I can't express how nervous I was to get a new vehicle. Every time I've been to a dealership I've always felt bombarded by people trying to get me in More

by ArielFender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
July 01, 2015

Make Northwest MINI your first stop I just bought my brand new Countryman from NW MINI and had a truly great experience. Terry Soumis was our Motoring Advisor, and he was personable, fri More

by Susen B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in Finance, Terry Soumis, Ron Buchanan
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