TruWorth Auto - Carmel, IN

Michael Putsch is the Man First car I've bought in 10 years. I did my research, found a car I was interested in. Mike helped answer questions and shared his thoughts, without a First car I've bought in 10 years. I did my research, found a car I was interested in. Mike helped answer questions and shared his thoughts, without adding pressure or trying to make a sale. Once I said I was interested, a couple other employees stepped in to put the pressure on. Mike was there to say no rush, don't feel pressured. They had me take it home and test drive it for the night --> get the fiance's approval -- and were able to work with me and my insurance/financial situations that took a couple extra days. Overall a good experience, and Mike was friendly and helped with all the questions/steps to buying a car. More

EXPERIENCE AND DEDICATION ABSOLUTELY LOVED LOVED LOVED THE EXPERIENCE AND DEDICATION THESE GUYS PUT IN TO GET ME MY NEW CAR!!!! AFTER 3 KIDS AND 1 ON THE WAY I REALIZED I HAD ABSOLUTELY LOVED LOVED LOVED THE EXPERIENCE AND DEDICATION THESE GUYS PUT IN TO GET ME MY NEW CAR!!!! AFTER 3 KIDS AND 1 ON THE WAY I REALIZED I HAD TO HAVE SOMETHING MORE ROOMIER. NOT ONLY DID THEY GET ME IN SOMETHING I LIKED THEY GOT ME IN SOMETHING I LOVED!!! ROBERT WAS EXCELLENT AND KEPT MY WORRIES DOWN DURING THE FINANCING PROCESS AND HERE I AM IN MY NEW DODGE JOURNEY !!!!!!! More

Thirsty to sell and I regret going in TWevery day of my life . Thank you Truworth For setting me up with a car that has every electrical problem listed but you only gave me 100k engine coverage. They took my 30, . Thank you Truworth For setting me up with a car that has every electrical problem listed but you only gave me 100k engine coverage. They took my 30,000 car harassed me for two words of owner -" You know your driving my car around right" After just the 1st visit that I had mentioned I had a trade. After several harassement phone calls I came back to only having 5 thousand trade value given to me for my car. Then they set me up with an insurance that I pay high and have 1000 deductible so anything under comes out of pocket. So no dealer covers the electrical problems everyday I have to live with the regret of losing my car to get into debt with a vechile that always has its engine light on & air bag mal functions ect... I should've never walked in to Truworth Auto. More

Best car buying experience This dealership is Awesome! I found my van online at truecar.com & emailed them about it. I received an email the next day & a phone call. We went to This dealership is Awesome! I found my van online at truecar.com & emailed them about it. I received an email the next day & a phone call. We went to test drive it a couple days later. The salespeople were super friendly & helpful. They answerered all of our questions & didn't pressure us about buying a car. Once we decided that we wanted to buy the van the salespeople worked together to make sure I got the van I wanted even though I have poor credit. They stand by their cars after the sale too. The day after we bought our van the power sliding door on the passenger side stopped working. So I emailed them & called them & they got us in for service within a couple of days. The service department was great to work with. They got the van in on time for our appointment & within 30 minutes they had found & fixed the issue AND even though we bought the van "As Is" they took care of the bill in-house & we didn't pay a cent! This was the best car buying experience I've ever had & I would glady recommend this dealership to anyone looking for a good vehicle at a very affordable prize. CJ More

Great buying experience I went into Tru Worth Auto very skeptical about car dealerships. I had been to countless dealerships over the past 2 1/2 years with very little confid I went into Tru Worth Auto very skeptical about car dealerships. I had been to countless dealerships over the past 2 1/2 years with very little confidence in being able to trade my car in with the difficult situation I found myself in. However, to my surprise the Sales Manager Nick and Robert LaSalle were extremely patient/helpful and explained the whole process detail by detail, which included answering All of my questions and even calling my car insurance company to find the best available rate. I found the monthly payment, affordable car, and car loan/to debit ratio I needed to feel confident I made the right choice. I would highly recommend Tru Worth Auto to anyone in need of a vehicle...I had a great experience! More

Very Helpful Employees I did not buy a car from TruWorth, but Casey Niles spent a lot of time going over the options they had available with me and talking about my needs an I did not buy a car from TruWorth, but Casey Niles spent a lot of time going over the options they had available with me and talking about my needs and what was available in the wider market. I ended up buying a new car, but having someone knowledgeable to talk over the options with was very helpful. Thanks TruWorth, I couldn't get that at any other dealer! Brenda from Richmond, IN More

Couldn't ask for a better car buying experience! Great staff, easy enough. The next phrase may seem out of place but upfront and honest car salesmen? That's right these mythical beings do exist at Tr Great staff, easy enough. The next phrase may seem out of place but upfront and honest car salesmen? That's right these mythical beings do exist at TruWorth Auto. I left the dealership feeling like I had stolen the car out from under them. I couldn't have been happier with my experience. I knew what I wanted, they were nearly giving the car away compared to other dealership with similar vehicles. It was a no brainier. If you dread the car buying experience then you haven't been to TruWorth Auto. More

Easy car buying The friendly people at TRUWORTH are working for you. They listen to what your needs are and provide you with the information you need to make an info The friendly people at TRUWORTH are working for you. They listen to what your needs are and provide you with the information you need to make an informed decision. I have purchased 3 cars from Truworth in less than a year. I can honestly say each transaction was easy from start to finish. More

Friendly and professional encounter selling Mom's car We enjoyed a very easy process with great customer service, specifically from Jenn Osborne and Tom Clark. The assessment of the car was quick and seem We enjoyed a very easy process with great customer service, specifically from Jenn Osborne and Tom Clark. The assessment of the car was quick and seemed very accurate. I had done some research to get information about what would be an appropriate offer, and I felt really satisfied with the reasonable check issued to my Mom for her older car. More

2013 Mini Cooper Countryman S AWD Pleasant experience. Pre-planning was perfect. Scheduling and reservation were timely. Vehicle had a small issue with electronics - dealership was pr Pleasant experience. Pre-planning was perfect. Scheduling and reservation were timely. Vehicle had a small issue with electronics - dealership was professional in trying to accommodate. All in all it was a pleasurable experience. More