DCH Brunswick Toyota

Great Service I have been servicing my Camry for the last 5 years at DCH Toyota. Not only are their prices fair, but their staff is great. My service advisor Ed Ram I have been servicing my Camry for the last 5 years at DCH Toyota. Not only are their prices fair, but their staff is great. My service advisor Ed Ramirez is the biggest reason why I continue to be a DCH customer as he is extremely helpful, and has a great personality. He takes his time in explaining the work that needs to be done, and how the prices are broken up between parts and labor. I would highly recommend anyone who needs service on there car to go to DCH and work with Ed. More

My best dealer experience ever! I have had a Toyota now for years and recently switched from where I leased it over to try servicing at DCH Brunswick Toyota. It is the best move I ev I have had a Toyota now for years and recently switched from where I leased it over to try servicing at DCH Brunswick Toyota. It is the best move I ever made. When I arrived at the service department at DCH, for the first time, they rolled out the red carpet for me. I was given the King's tour of the dealership. Javad, got me right in and had the technician working on my vehicle immediately. Lynn the Customer Relations Manager introduced me to the Service and Parts Director, Rich, where I was welcomed as a new customer and then escorted to the customer lounge. My service was done in record time, which was most important to me as my schedule is very tight, and I was back on the road in record time. To all the staff at DCH Brunswick Toyota, you have a new loyal customer! Over the years I have had many experiences with Toyota dealers and this was truly the best. More

Great place! Brunswick Toyota service center was very helpful in assisting me with whatever I needed to keep my car running smoothly. Kevin is very knowledgeable a Brunswick Toyota service center was very helpful in assisting me with whatever I needed to keep my car running smoothly. Kevin is very knowledgeable and I trust him, I wouldn't go anywhere else. More

Excellent Service Rupert was able to answer all my request over the phone before I had to drive onsite. He located the car I requested and went pick it up personally, Rupert was able to answer all my request over the phone before I had to drive onsite. He located the car I requested and went pick it up personally, all within the same day. The service was courteous and efficient. More

Great service! Rupert Palmer was very informative and helpful! Real nice guy. Great service! Overall good experience. Would definitely recommend this dealership. Rupert Palmer was very informative and helpful! Real nice guy. Great service! Overall good experience. Would definitely recommend this dealership. Ask for Rupert, ya mon!!! More

Best experience buying car, so far I have bought 4 new cars (all Honda) from different dealer. This was my first Toyota from this dealer. My honda dealer is great but DCH brunswick is e I have bought 4 new cars (all Honda) from different dealer. This was my first Toyota from this dealer. My honda dealer is great but DCH brunswick is exceptional. More

Mohmad Rizvi went upon and beyond our expectatins Our sales associates, was very helpful with all our concern and would highly recommend him to friends and family as well as the dealership. All were Our sales associates, was very helpful with all our concern and would highly recommend him to friends and family as well as the dealership. All were friendly and helpful More

Great work and service! Juan Martinez, thank you for treating me like family!! I went to Toyota Brunswick for service of my 2012 Camry and had a wonderful experience with Juan Martinez, thank you for treating me like family!! I went to Toyota Brunswick for service of my 2012 Camry and had a wonderful experience with them. I'm always crazy weary of car repair places, whether they're a dealer or another general mechanic workshop because they always try to make more out of you and upsell customers one more thing that they don't really need. It was quite different here. First of all, everyone was quick and efficient with assisting; as soon as you drive up, someone is waiting to greet you and direct you to your advisor. Juan Martinez was my "advisor" i.e, the person you see at the front; they are assigned to your case and will walk you through your repair/service process from start to finish. He treated me like I was his family!! He was very patient, honest and knowledgeable. I was told exactly what was wrong with my car and what it would require to fix it. Most of the issues were Toyota specific recalls and so, those were all fixed (parts and all) for FREE! I did change all 4 tires which was one of my initial reasons for coming in, and I got this deal...(buy 3 and get 4th for $1). If you download the app "toyota owners", there are deals and discounts there all the time, depending on the service you want Before my car went in for repairs, I test drove it with my assigned mechanic (Eli) so that I could actually point out the noise I was concerned about while we drove the car; then when it was fixed, I drove it around again for a bit with Juan and everything checked out perfectly. The price was great, I didn't get cornered into fixing an issue that wasn't there (which most mechanics do) and my car still runs very smoothly. That definitely helped me regain some of my trust in car repair shops/technicians Impressive service Juan, if you ever read this...thank you for your great dedication to your work!!! More

BAD Experience long story short , i saw this car online at DCH brunswick toyota , a used car , and i was so excited to go look at it bcuz it was within my budget , i long story short , i saw this car online at DCH brunswick toyota , a used car , and i was so excited to go look at it bcuz it was within my budget , i contacted them online , left my email and next day i had Elizabeth emailing me , i gave her my number and i was at work i couldn't answer my phone that day , next day i contacted DCH toyota and i decided i will finish work and go look at the car, when i went there , the man at the front desk , asked me for the code of the car , gave it to him , 10-15 minutes later , he came to me , and told me sorry it's sold yesterday !!!!!!!!!! and he said i can look outside at the parking and see if i like anything else !!!!!!!!!!!!!!!!! so 2 things here 1st : if you have a car online and calling people to come see it , you have to be sure you have it !!! that's so unprofessional ,, i drove 45 minutes after long day at work , and all i get its sold !!! and by the way they still have it online ! so i wonder if they had it in the first place ! or its only for ads !!! 2nd : when you tell people that they can go outside and look at the cars !!!!!! do you expect them to run at your parking lot looking for cars ! what happened to showing people around , trying to find them something at the price range !!! i have to admit , my experience with DCH brunswick was very bad ! ,, advice ,, don't waste your time and go there ! and don't believe the online store ! seems like its just to get you to go there ! More