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Florida Fine Cars Miami
Miami, FL
3,684 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,684 reviews
May 24, 2016
Excellent staff and service team From the managers to sale staff very friendly got me approved in 2hours I was out in 3 hours. They got me the payments I wanted and the interest rate From the managers to sale staff very friendly got me approved in 2hours I was out in 3 hours. They got me the payments I wanted and the interest rate is perfect for me I'm recommending all my fellow county workers to Florida fine cars More
by Tee177
Employees Worked With
Javier Zambrana, Darryl Garib, Miguel Iglesias, Shalina Paul
Helpful May 24, 2016
Review of experience and commendation At first, when I visited the dealership the experience was horrible as I was ignored and then paired with someone who only looked at his watch. Then X At first, when I visited the dealership the experience was horrible as I was ignored and then paired with someone who only looked at his watch. Then Xavier Z introduced himself to me and paired me with 2 awesome salesmen who turned the experience around for me. Dave Chaplin and cornell Mccoy were awesome and together all thtee of them made the experience a good and memorable one. They went above and beyond and we're more than professional and patient. They took time to fully explain the car and features and answered every question. They truly the professional that your company should strive to have at its dealership. Kudos to them and your establishment More
by Tricia Blair
Employees Worked With
Dave Chapin , Javier Zambrana, Jose Zamora, Cornell "Kevin" McCoy
May 23, 2016
Gabriel salesman and Jose finance manager AMAZING AMAZING I MEAN AMAZING JOB!!! Consistency and clarity from start to finish. They both are very well informed you will have all you need and mo AMAZING AMAZING I MEAN AMAZING JOB!!! Consistency and clarity from start to finish. They both are very well informed you will have all you need and more working with these 2! I am very pleased with my purchase and it is only because of these two and Javier as well they make you feel very comfortable and at ease as well any concerns they take care of it all!!! HIGHLY RECOMMENDED!!! More
by Derbiebl@yahoo.com
Employees Worked With
Gabriel Nzabonimana, Jose Zamora
May 23, 2016
Agradables personas que me atendieron muy bien. Gran stock de carros, personal de ventas siempre amables, y atienden tus necesidades. Hicimos prueba de manejo de varios vehículos y colaboraron con a Gran stock de carros, personal de ventas siempre amables, y atienden tus necesidades. Hicimos prueba de manejo de varios vehículos y colaboraron con amabilidad. Este dealer es una excelente opción. More
by Oscar2015
Employees Worked With
Eddy galan , David Fabars, Javier Zambrana
May 22, 2016
Great dealer!!! Great service !!! I love how great they treat there customers and very good at helping. Very good dealer to come and feel comfortable. I love my new Great service !!! I love how great they treat there customers and very good at helping. Very good dealer to come and feel comfortable. I love my new Hyundai Elantra 😀 Thanks you for Greta help David, Frank More
by Zuejase24
Employees Worked With
Frank Coker, David Fabars, Valentin Nemtsev, Freddy Duran
May 21, 2016
Good deal We were very well received and treated. This was a very good deal. I will recommend this place to all my friends. There were very good prices and the We were very well received and treated. This was a very good deal. I will recommend this place to all my friends. There were very good prices and the employees are very helpful. More
by Alberto
Employees Worked With
David Fabars, Javier Zambrana, Freddy Duran
May 20, 2016
The most enjoyable experience I've experienced This is an awesome place compared to where I've been previously before coming here. The customer experience is amazing, you can't possibly ask for any This is an awesome place compared to where I've been previously before coming here. The customer experience is amazing, you can't possibly ask for anything better. No hassle, no disagreements I got the car at the price I saw & that was it. Simple. Easy. More
by Mr. Smith
Employees Worked With
Mark Ferrari, Javier Zambrana, Matthew Heroux
May 20, 2016
Amazing Experience After a week of going from dealership to dealership I found my dream car at Florida find cars Juan helped me get approved and even made sure the car f After a week of going from dealership to dealership I found my dream car at Florida find cars Juan helped me get approved and even made sure the car fit in my budget great people ! More
by Desmond6657128
Employees Worked With
Roman Zenin, Javier Zambrana, Juan Segura
May 20, 2016
Very Helpful I had a great experience here at Florida Fine Cars. They assisted me in getting the vehicle I wanted as well as working with me on my trade value! And I had a great experience here at Florida Fine Cars. They assisted me in getting the vehicle I wanted as well as working with me on my trade value! Andrew, Javier & John were all apart of helping me have a pleasant experience. Will definitely be referring anyone looking for a vehicle and easy financing here ! More
by Adrieana214
Employees Worked With
Andrew james, Javier Zambrana, John Clark, Andrew James
May 20, 2016
They a good dealership I'm glad I come to Florida fine cars they give me a excellent job I really like the work they did for me thanks I'm glad I come to Florida fine cars they give me a excellent job I really like the work they did for me thanks More
by Jean1994
Employees Worked With
Javier Zambrana, Marco Garcia, Shalina Paul
