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Hoffman Porsche

East Hartford, CT

4.6
380 Reviews

630 Connecticut Blvd

East Hartford, CT

06108

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Showing 380 reviews

June 09, 2016

Great experience Aaron was very knowledgeable about Porche cars and engineering. He helped us make the right decision at a right price and in a timely fashion. Tha More

by JAWADMMALIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Aaron Tinnell
Nov 08, 2016 -

Hoffman Porsche responded

Hi JAWADMMALIK, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent visit. We are pleased to hear that Aaron and our team were knowledgeable about the Porsche brand and engineering and that they helped you make the right choice for you in your price range and in a timely fashion. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 09, 2016

First time not 100% but 98% isn't bad! This is my 4th review and they have always been glowing and 100% but this one time I was a liitle annoyed! Had service on my AdBlue tank and when I go More

by NUCGEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown technician , Ethan Gombossy
Nov 08, 2016 -

Hoffman Porsche responded

Hello NUCGEHIR, Thank you for trusting Hoffman Porsche with your vehicle service needs. We apologize that your vehicle was not cleaned up properly after the service done to your AdBlue tank. We appreciate you providing us with your feedback about this matter as we are always working on improving our processes. Let us know if you ever have any further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Tremendous Service! Process was terrific from start to finish! We went in on a Friday and had the car we wanted delivered to us in less than a week! Wow! More

by KCSMITH04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Edward Hahn
Nov 08, 2016 -

Hoffman Porsche responded

Hello KCSMITH04, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your new vehicle. We are happy to hear that the purchasing process was terrific from start to finish and that you took delivery of your vehicle in less than a week! We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Their service team was very efficient in recommending right Hoffman explained what needed to be taken care of and why. They also did their own evaluation of two service issues that had been noticed by another d More

by KATHY2298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman
Nov 08, 2016 -

Hoffman Porsche responded

Hi KATHY2298, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that our team explained fully what maintenance needed to be performed and that they were thorough and prompt so that you could make your luncheon meeting on time! We appreciate you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 04, 2016

Superlative purchase and delivery experience We walked in on a Tuesday and met Karl Werner and then drove out the next day with a new Cayman. Everything was handled very efficiently including arr More

by ACW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Karl Werner
Nov 08, 2016 -

Hoffman Porsche responded

Hello ACW, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your Cayman! We are pleased to hear that Karl and our team handled everything efficiently and that the arrangements were made to ship the car to your home in Colorado! We appreciate you as our customer and are always here if you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 03, 2016

outstanding in every respect. Outanding in every way. Karl Werner specifically is always helpful. This is my 10th lease in the past ten years. Hoffman Auto is the epitome of excell More

by CDADLEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Karl Werner
Nov 08, 2016 -

Hoffman Porsche responded

Hi CDADLEZ, Thank you for continuing to choose Hoffman Porsche and congratulations on your newest lease. We are happy to read that Karl and the team are always helpful and provided you with excellent service. We appreciate you as our customer and are always here anytime you have any further questions or service needs. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 28, 2016

Lou Haddad is AWEOME! Lou Haddad supervised the repair of my Macan S in record time with no inconvenience to me and arranged a rental car because they were so busy no loane More

by GLENNGENEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hahn, Lou Haddad
Nov 08, 2016 -

Hoffman Porsche responded

Hello GLENNGENEST, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Lou, Ethan, Edward and the team arranged for you to receive a rental car when they were out of loaners and that your Macan S was repaired and returned to you in no time! We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Great service as usual Took my 911 in for service and detail. As usual, the service was great. I usually deal with Ethan, but he and Lou cover for each other seamlessly. More

by TS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Nov 08, 2016 -

Hoffman Porsche responded

Hi TS, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that Ethan, Lou and the team provided you with great service and detail. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 26, 2016

Great Team with Great Service The title says it all. This is a highly professional team which is clearly client focused! I never have a concern about the quality of the service wo More

by MARK.RICCIARDELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Nov 08, 2016 -

Hoffman Porsche responded

Hi MARK.RICCIARDELLI, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are pleased to read that our team was professional and client focused. We value our customers and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 19, 2016

The big 40,000! Once again the guys at Hoffman did a great job. This was the more comprehensive 40K service so a bit more $$ but it was a little less then they quoted More

by NUCGEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Nov 08, 2016 -

Hoffman Porsche responded

Hello NUCGEHR, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that you enjoyed our loaner program and that our team completed your 40K service check as well as addressed your warranty job as well. We value our customers and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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