Kings Dodge Chrysler Jeep

Everything completed and more Everyone in the Service Dept. has been very nice and helpful with every detail. They kept in contact with us as they said they would. We are very sa Everyone in the Service Dept. has been very nice and helpful with every detail. They kept in contact with us as they said they would. We are very satisfied with the professionalism displayed. Thank you! More

Recall/Tune Up I brought my 2012 Dodge Durango in to have a recall done, as well as an oil change. After speaking with Craig in the service department, we decided to I brought my 2012 Dodge Durango in to have a recall done, as well as an oil change. After speaking with Craig in the service department, we decided to have a 60,000 mile tune up and 2 software updates done as well. A few hours and $500+ later, I was driving my car home, only to have it stall 3 times and then completely refuse to start. After calling the service department, Greg gave me the number of the towing company and had my car towed to the dealership that night. The problem, fixed three days later, ended up being something that went wrong with the recall that was performed. When we came to pick up my car, Angie helped explain what happened and how it was fixed -- very helpful. While not having my car was a little inconvenient, I understand that things happen and Greg and Craig did their best to get my car fixed as soon as possible. No complaints there. This is why the rating is an overall "3" -- it would be much lower had it not been for the great service provided by these two. The reason I will be hesitant to return to have my vehicle serviced at King's CJD is because of the extremely poor treatment my husband and I received on two different occasions by a young woman who was on the first occasion, filling in as the cashier (not Debbie Gallagher), and on the second occasion, working as a service advisor (not Angie Vencill). Unfortunately I didn't get this young woman's name, however, she is in definite need of extensive customer service training. My husband and I have never been so poorly treated by anyone. Overall, the experience was ok. It would have been so much better had we been treated like human beings by the young woman who was helping as cashier and service advisor. Thank you. More

Quick and easy Was treated promptly and very courageously. Was surprised how quickly I was in and out.Job was done to my satisfaction and I would recommend to others Was treated promptly and very courageously. Was surprised how quickly I was in and out.Job was done to my satisfaction and I would recommend to others More

Wonderful customer service. The customer service was wonderful. Angie assessed my car quickly and got me a rental so I didn't have to wait around all day. I am very happy with The customer service was wonderful. Angie assessed my car quickly and got me a rental so I didn't have to wait around all day. I am very happy with my experience. More

Brought in for Oil Change and usual check that is performed When I got back in my care after service, I noticed a funny smell when ac kicked on. I went back in and asked if they checked my air filter. I was t When I got back in my care after service, I noticed a funny smell when ac kicked on. I went back in and asked if they checked my air filter. I was told they should have, however they came out to parking lot and rechecked. the filter was filthy, they replaced and I paid. I then went back and asked if I needed a tire rotation, they looked up and said that I hadn't had a rotation since 25,000 miles ago and that I would need to schedule that service with a balancing, otherwise I would hear vibration in tires. I then asked if I was due for a tune -up and he said yes. I have now scheduled these items for July 5. Although friendly, I question if they are really doing the full check on my vehicle when I bring it in, and why they do not let you know when items are due to be serviced???? This is the only place I go for servicing and I don't understand why they are not more helpful in helping me keep my car maintained and costs down. More

Fast friendly and efficient I was in and out in a short time ,the service advisor was helpful and explained everything. However I noticed after I left that there was no date fo I was in and out in a short time ,the service advisor was helpful and explained everything. However I noticed after I left that there was no date for my next service only miles More

Polite and efficient Jordan was very helpful with what we were looking for. He helped us to get a price that we could work with. Thank you for a pleasant experience! Jordan was very helpful with what we were looking for. He helped us to get a price that we could work with. Thank you for a pleasant experience! More

PATRIOT SERVICE Overall good experience Quick in and quick out on both trips---no unnecessary waiting around Angie was professional and efficient. I will be back Overall good experience Quick in and quick out on both trips---no unnecessary waiting around Angie was professional and efficient. I will be back for my next service More

Orion was excellent and quite polite i had the chance to buy a used 2014 toyota corolla from your dealership, I was lucky to be assisted by a sales guy called Orion, he was quite helpful i had the chance to buy a used 2014 toyota corolla from your dealership, I was lucky to be assisted by a sales guy called Orion, he was quite helpful in assisting me purchase the car, great guy, not pushy and honestly someone i would definitely recommend to a family or friend whenever they need a car, I am only writing this review because out of the lot Orion helped me the most, great guy and thanks I really like my car More

recent purchase/lease great experience, honest communication, would definitely return visit and tell friends to go, great car collection as well, felt easy to buy a car we great experience, honest communication, would definitely return visit and tell friends to go, great car collection as well, felt easy to buy a car we liked More