Texan Dodge Chrysler Jeep Ram

Great Experience Dennis Williams was great. He walked us through the entire process. Answered all our questions. Kept in touch with us to keep us updated. Ran out in t Dennis Williams was great. He walked us through the entire process. Answered all our questions. Kept in touch with us to keep us updated. Ran out in the rain to bring us a car under cover to test drive. Was great while negotiating our deal. Got us a loner until our car arrived. All around great experience! More

Great Customer Service Thanks so much to Sammy for providing exceptional customer service!!! Keep up the Great work!! You always find the best deals possible for me. Awesome Thanks so much to Sammy for providing exceptional customer service!!! Keep up the Great work!! You always find the best deals possible for me. Awesome More

2016 charger rt Marco was very helpful and answered all my questions and made this experience very easy. Everyone involved with the purchase was very friendly and hel Marco was very helpful and answered all my questions and made this experience very easy. Everyone involved with the purchase was very friendly and helpful. I would recommend Texan Dodge to everyone More

Lack of care after purchase I purchased a SUV cash from this dealer July 9th. My Salesperson Andrew as amazing. Trying to get plates, tags and title has been a nightmare. Every I purchased a SUV cash from this dealer July 9th. My Salesperson Andrew as amazing. Trying to get plates, tags and title has been a nightmare. Every time I called to check on this the receptionist was so unconcerned and unhelpful and would not let me speak to anyone. She hung up on me. I called back and said he I was holding for someone and I got hung up on and her response was hold on, no apology no customer service skills whatsoever. I've never heard the Receptionist say the name of the company when I call, just how can I help you with an attitude. I asked to speak to a manager and she said I need to know what's this about so he can decide if he want to come to the phone or not. I was finally able to get thru to Diane who checked on it and told me my plates and tags would be in Tuesday August 23rd, she claims they were backed up. I asked about my title and she said oh you have to get that from the previous owner. What?? Hello, I purchased the car from your dealership why do I have to locate the previous owner to get the title, you guys should have that. Now I'm being told you should get it in the mail in 6-8 weeks. When I mentioned it has been over 6 weeks, I was told oh well you should receive it any day, just wait for it. Maybe I will see what the Attorney General say when I file my complaint. More

Good but coulda been better Tom, the inventory manager did a good job in getting our offer approved. Mike Rodriguez did a competent job on the F&I piece, but Leyra was an absolut Tom, the inventory manager did a good job in getting our offer approved. Mike Rodriguez did a competent job on the F&I piece, but Leyra was an absolute jewel. She carefully and patiently explained and demonstrated all the operating and electronic functions while sitting in a huge downpour. She genuinely cares about customer satisfaction. More

Ram 2500 I received a call from Mr. Rivera regarding best time to come by the dealership and view some vehicles. Mr. Rivera made my purchasing experience simpl I received a call from Mr. Rivera regarding best time to come by the dealership and view some vehicles. Mr. Rivera made my purchasing experience simple. I would highly recommend others to Mr. Rivera due to his exceptional customer service and knowledge of the vehicles in sale.. Thank you!! More

They were very helpful. The sales person who I worked with was extremely helpful and the lengths they went through to make buying a new car were awesome.They went out of thei The sales person who I worked with was extremely helpful and the lengths they went through to make buying a new car were awesome.They went out of their way to help me get a car at a price I could afford. More

Happy customer My sales rep took care of us . Would cheke up on us constantly to let us know about the process and if we where ok . My sales rep took care of us . Would cheke up on us constantly to let us know about the process and if we where ok . More

NewJeep Great purchase,from great people. They understood my needs,and we're very accommodating. Thanks for being,so understanding.Also for being,so patient w Great purchase,from great people. They understood my needs,and we're very accommodating. Thanks for being,so understanding.Also for being,so patient with my purchase. More

Better than expected I came in looking to buy a Wrangler Rubicon and came out with the even better trim of the Hard Rock Rubicon. I never expected that it would be possibl I came in looking to buy a Wrangler Rubicon and came out with the even better trim of the Hard Rock Rubicon. I never expected that it would be possible but with the help of my salesman and financer it was made possible. More