Mile High Acura

Tunisia Bollig was excellent salesperson I worked with Tunisia Bollig for several days looking for the right Acura RDX. Being very particular about exterior/interior colors, condition, year, I worked with Tunisia Bollig for several days looking for the right Acura RDX. Being very particular about exterior/interior colors, condition, year, mileage, and value, I was not an easy sell, but Tunisia stuck with me. She was one of the most professional automobile salespeople I have ever worked with and was very skillful at moving me toward a great decision. We women love our cars just as much as men, but may have different priorities so it was wonderful to have that female point of view. More

Fast, efficient & kind We could not have picked a better dealership! From the moment we walked in everyone was incredibly kind & very knowledgeable about every detail of eac We could not have picked a better dealership! From the moment we walked in everyone was incredibly kind & very knowledgeable about every detail of each car that we were interested in. They helped us weigh the pros & cons like they were good friends instead of a sales team helping us. We walked in and within a few hours I drove away with a brand new vehicle (& a tank full of gas). Everyone wants the best deal that they can get when buying/ leasing a car & they are not a team that will haggle you or go back & forth (which we really appreciated!) They treated us as if we were good friends & they cared about helping us decide the right car for us. They made the entire process very simple & easy. I've never felt less stress while getting a new car. Thank you so much Mile High Acura!! -Mandy More

Mark Jarvis in Service Department Mark Jarvis in the Service Department is phenomenal! He's been my service person for many years and I can't imagine using anyone else. He's the rea Mark Jarvis in the Service Department is phenomenal! He's been my service person for many years and I can't imagine using anyone else. He's the reason I continue to own Acuras and go to Mile Hi for service.. More

2nd Chance, well worth it. I had taken my wife's Acura TL in due to a check engine light, tighten gas cap error and the vehicle not starting when letting sit for a few days. The I had taken my wife's Acura TL in due to a check engine light, tighten gas cap error and the vehicle not starting when letting sit for a few days. The battery was recently replaced but the issue is on going. We were told the issue was due to one of the terminal wires being clipped in the past and allowed liquid to get inside the housing and caused it to corrosion. The cable was cleaned and oiled by the service depart and I was told that was the only issue causing the battery drain. The check engine and gas cap issue was due to an evap issue and we were told it was related to a bad gas cap, which has been replaced twice. Replaced the gas cap and the service department cleared the errors. Well upon scheduling my initial appointment my car was never looked at the first day and I had to make multiple phone calls to get an update on what was going on. Why make an appointment if the vehicle is not going to be looked at? I can understand not that exact time but not until the end of the 2nd day? I was told my vehicle would also be ready by 5 and when I called again the service advisor Max had left for the day and the individual I was speaking to said the car wouldn't be ready until the next morning. That advisor got the technician to finish the job as he knew I was already on my way to get the car. The next day after driving the car, the car had the same issues with the tighten gas cap and check engine light. I took it in and was told the next day that no issue was found after again making multiple calls. I was out of town over the holiday to come back and my vehicle has the same problem of not starting after sitting a few days, followed by the tighten gas cap. I called and left a vm over 2 days ago and still have not received a call back. This also doesn't include the "multiple issues" with my car and the main issue I asked to be addressed with my extended warranty with the fuel pump leaking. This couldn't be done due to the tech washing the car and no visible oil for the wareanty company to see and to drive for another 1,000 miles and bring back in. When I pick up my car, it was not washed and I was given a voucher for a car wash. I also explained I am on a limited warranty based upon miles but the advisor didn't seem to care. The overall experience has been very poor and if no resolution is met I will take my business else where. After my review I have worked with Mile High Acura again and the service was a complete 180. I worked with Christopher Smith, who did a phenomenal job. Christopher came and picked up my wife's car from her work and left her with a loaner, until the issues could be resolved with the vehicle. He constantly stayed in touch with me providing daily updates. He was able to resolve all issues previously mention and went well above and beyond my expectations. I DO look forward to working with Mile High Acura in the future. More