Birmingham Luxury Motors

Great Experience Stephen Whitlock was very knowledgeable and helpful. He was very patient with us and worked with us as we determined which car would best fit our nee Stephen Whitlock was very knowledgeable and helpful. He was very patient with us and worked with us as we determined which car would best fit our needs. Stephen made the experience as pleasant as possible and I can't imagine buying a car at a traditional high-pressure dealership after this. Thanks for everything! More

No pressure and more than determined to help us Stephen was more than helpful dealing with us. He dealt with our every concern and never pressured us once, A good person and good salesman. Stephen was more than helpful dealing with us. He dealt with our every concern and never pressured us once, A good person and good salesman. More

Customer Service and Great Team Melvin Ervin is the absolute best car salesman I have ever worked with making me comfortable during the entire experience. Melvin and his team showed Melvin Ervin is the absolute best car salesman I have ever worked with making me comfortable during the entire experience. Melvin and his team showed me exactly the attention I was looking for and treated me like a valued customer. In the end they helped me make the right decision at the right price and even helped me return my rental care. The site manager Hussein did a great job of finalizing the paperwork and answering any questions I had in terms of financing. This dealership is one of the best I have dealt with and I will definitely give them my business in the future. More

Painless and Simple I bought a Carolla from Melvin at BLM. The experience was extremely pleasant, painless, and simple. The car I purchased was exactly what I was looki I bought a Carolla from Melvin at BLM. The experience was extremely pleasant, painless, and simple. The car I purchased was exactly what I was looking for. One of the best parts of the experience is that the car looked the exact same on their website as it did in person. So often the car does not meet the expectations, or there is some sort of hic-up, but not at Birmingham Luxury Motors. Melvin was nice, professional and I would suggest asking for him if you go there. Overall excellent experience. More

Repaired and loving it! I purchased a 2014 Infinity M37 from Mr. Melvin Ervin yesterday. I originally went in looking for a 2013 Malibu with the sports package but unfortuna I purchased a 2014 Infinity M37 from Mr. Melvin Ervin yesterday. I originally went in looking for a 2013 Malibu with the sports package but unfortunately Mr. Melvin didn't have one but suggested the Infinity instead. All time spent with Mr. Melvin was above and beyond any other dealership I have ever dealt with. He took the time, explained everything in detail and took incredible care of me! Every employer should be blessed enough to have an employee who genuinely cares about his customers as much as Mr. Melvin does. I cannot express enough how pleased I was with him!! The down side is, the very next day after the wedding of my best friends daughter, I started the car when I heard 3 loud popping sounds as the steering wheel lowered itself. The steering column has busted and plastic pieces were in my floorboard!! I called Mr. Melvin and sent pics and he showed it to the service department who told him it was safe to drive back to Birmingham Luxury Motors so I attempted too but never made it. The car felt like it had no power steering and after Melvin sent a tow truck and a replacement vehicle it is still currently being fixed in the Infinity shop. I'll update when I know more. Update: My car was repaired as promised and running smoothly. Birmingham Luxury Motors did as they promised. Thank you! More

It was great ! I was treated with great respect and felt like I was important and the salesman did all he could do to make things work out for me to purchase the car I was treated with great respect and felt like I was important and the salesman did all he could do to make things work out for me to purchase the car. It was a very pleasant experience. Birmingham Luxury Motors is a great place to purchase your next car. Melvin the salesman was very nice. More

Melvin Ervin My daughter and I had an excellent car buying experience at BLM. thanks to Melvin Ervin. He proved himself to be a very down to earth , customer frien My daughter and I had an excellent car buying experience at BLM. thanks to Melvin Ervin. He proved himself to be a very down to earth , customer friendly and knowledgeable car associate " not salesman". There was no pressure whatsoever , none of the somewhat condescending attitudes we had been subjected to at other dealerships. Melvin very patiently answered any and all questions that we had and i learned a few things during the process. He also worked diligently to find the best possible financing available for us..We sincerely appreciate his assistance and will definitely refer other potential car buyers to Mr Melvin Ervin @ Birmingham Luxury Motors. More

2013 Honda CR-V I searched over a month for a Honda CR-V to purchase for use as a tow vehicle behind our motorhome. My online search was both local and country-wide. I searched over a month for a Honda CR-V to purchase for use as a tow vehicle behind our motorhome. My online search was both local and country-wide. We visited probably a dozen dealerships and test drove several suv's. I found one online at Birmingham Luxury Motors that hit all the marks and at a great price. I spoke to Stephen Whitlock and he answered all my questions with honestly and an openness not always provided in a car shopping experience. We drove 130 miles one way to see the car, and it was everything Stephen promised, and more. He went the extra mile to make sure the deal was one I felt good about. I highly recommend both Stephen Whitlock and Birmingham Luxury Motors. More

Got what I needed I went in knowing that I needed a new vehicle and they seemed to have really great prices and mileage on their selection. Stephen helped me to figure I went in knowing that I needed a new vehicle and they seemed to have really great prices and mileage on their selection. Stephen helped me to figure out what I needed and made the financing process a breeze. I would definitely go back. More

Incredible Service From the owner, to the sales professional, to the parts manager, every person at Birmingham Luxury Motors went beyond the standard to help me with my From the owner, to the sales professional, to the parts manager, every person at Birmingham Luxury Motors went beyond the standard to help me with my purchase. When I had a problem with my vehicle and addressed it to them, every single one of them took care of me like I was a friend. I would absolutely recommend, and encourage, this company to anyone. More