Napleton's Aston Martin Downers Grove

Highly Recommend My salesman Kyle was very transparent thru the whole sale process. Always let me know what he was doing and made me very comfortable. He was very hone My salesman Kyle was very transparent thru the whole sale process. Always let me know what he was doing and made me very comfortable. He was very honest, overall i would recommend this dealership and Kyle! More

Awesome Car, Awesome Experience! Perry Galecki assisted me with the purchase of my 2013 Porsche 911 S. I couldn't be more pleased with my purchase, the price, and the quality of the c Perry Galecki assisted me with the purchase of my 2013 Porsche 911 S. I couldn't be more pleased with my purchase, the price, and the quality of the car. I finalized the transaction on a Wednesday, and it arrived via enclosed transport on Saturday. The car is amazing and exactly as it was presented, I now have my dream car and have been enjoying it ever since I got it! Micki Kreger, the Business Manager took care of all the paperwork seamlessly, and both Perry & Margaret Puzanowska followed up with me upon receipt of the car to make sure everything was in perfect order, which of course it was. I would highly recommend this dealership for anyone looking for their dream car! I would definitely do business with them again. More

Amazing Experience I recently purchased a used Aston Martin Vantage from an independent Chicago car dealer and requested that the service department at Napleton take a l I recently purchased a used Aston Martin Vantage from an independent Chicago car dealer and requested that the service department at Napleton take a look at it before I finalized the deal. Fil and his staff were professional, moved quickly, and were extremely thorough. They even alerted me to the smallest imperfections that I would never have noticed. And all this for a car that wasn't even being sold by their Aston dealership. True professionalism. After I purchased the car I had Fil install a few upgrades and do minor service work. Once again he was upfront and honest about pricing, walked me through all the work he was doing, and finished it incredibly fast. I badgered him with tons of questions about parts. Fil answered every one and even got pricing for me on upgrades I decided to wait on. I live out of state but am thinking about using this dealer for my future service because they are that good. Well done. More

Perfect, Effortless Transaction Napleton's Aston Martin was my second stop of the day while shopping for a pre-owned 2013 Volvo S60. After a substandard experience at the first stop, Napleton's Aston Martin was my second stop of the day while shopping for a pre-owned 2013 Volvo S60. After a substandard experience at the first stop, I was very happy to interact with the staff here at Napleton's. The car I saw online was on the lot, and looked exactly as it did in the ad. My salesperson, Oscar Martinez was friendly, low-pressure, and accommodating. After a short test drive, Oscar quickly worked up a deal for a fair price on both the car I was buying and the one I was trading in. On to the finance department, Phillip offered a fair rate, went over extended warranty options, and that was it. No other add-ons! All in, I think I was at the dealer for less than 2 hours from start to finish. I may not be in the market for a new Aston anytime soon, but I would be happy to have the opportunity to work with this dealer again on a future purchase - like maybe the 97 Porshce 911 I saw in the showroom. More

Amazing Experience My experience with Mr. Martinez and the sales manager, Phil was a pleasant experience. I purchased a used Chevy Suburban that was advertised on the in My experience with Mr. Martinez and the sales manager, Phil was a pleasant experience. I purchased a used Chevy Suburban that was advertised on the internet. The information posted was accurate and concise. Top quality. The personel most professional. I highly recommend this dealership!! More

Great experience I Purchased my 2012 Range Rover from Napleton Aston Martin. My sales person Oscar and manager, Perry were very personable with me. I was from out of t I Purchased my 2012 Range Rover from Napleton Aston Martin. My sales person Oscar and manager, Perry were very personable with me. I was from out of town and they offered to take me to the airport. The buying experience was very smooth for me and I would recommend this dearlership for purchasing a pre-owned vehicle. I would definitely come back again in the future. Brian More

I purchased a car over the phone, covering the condition and options with the salesman. I had the car delivered to my home to find it had deep scratches on the back. Tha car was described as not a mark on and options with the salesman. I had the car delivered to my home to find it had deep scratches on the back. Tha car was described as not a mark on it. It did not have sattelite radio even though I was tol it did. I drove the car after it was taken off the delivery truck and it would stall and drive very sluggish. I had to get the car to a BMW dealer to get the work done, which was an hour away from my home. Then was without a car for 4 more days. Then when the car was ready, luckily covered under warranty, I had to drive with my wife an hour to pick it up and another hour plus back. They sold me a car with problems and knew it. I asked for floor mats for the trouble of dealing with this issue, which with all the problems, they are lucky that is all I was asking for. After about 2 weeks of jerking me around, I was told I got a good deal on the car and they will not give me floor mats. ARE YOU KIDDING ME! I spent nearly $30,000 on this car, when it neede work. Although it was covered under warranty, I had to deal with all that, not to mention the car was slightly misrepresented. DO NOT BUY FROM WHAT IS NOW TRUE SAAB! More

Hi: My name is Paul in Colorado.On Oct 14 I bought a Hi: My name is Paul in Colorado.On Oct 14 I bought a 2008 Saab 93 online through Robbie. I had never wired that much money across the country for Hi: My name is Paul in Colorado.On Oct 14 I bought a 2008 Saab 93 online through Robbie. I had never wired that much money across the country for a car I had never seen in person and I was a little nervous; not helped by my bank branch manager questioning my decision to do so.I was told by Robbie it might take a few days after receiving the funds for the car once posted online for a transport co to pick it up. I was getting more nervous. Robbie then contacted another transport company on his own, the car was delivered inside 1 day and the transport fee ended up bout $250 less than quoted. I was impressed and I would recommend Downers Grove Saab to anyone. Best Regards Paul More

terrible customer service, very rude - manager screams and is ignorant i went in to purchase a vehicle- first thing i noticed was 95% of the employees were in the back eating or on the phone. the person and is ignorant i went in to purchase a vehicle- first thing i noticed was 95% of the employees were in the back eating or on the phone. the person i did speak with seemed very non chalant and clueless. stay away at all costs. More

My experience with Downers Grove Saab was outstanding. From my salesperson, to the sales manager, to the credit manager, and now to the service manager. The buying process was easy and painless; they did From my salesperson, to the sales manager, to the credit manager, and now to the service manager. The buying process was easy and painless; they did what I asked and made it happen. Now that I'm an owner the service department is taking good care of me also, and the Saab extended warranty is was my deciding factor. I would recommend them to anyone! More