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Ford of Peoria
Peoria, IL
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 222 reviews
January 25, 2017
The Best Tina Goodwin's assistance was top notch. She was very attentive in what I was looking for and made it happen. Go see her at Green Ford!! Tina Goodwin's assistance was top notch. She was very attentive in what I was looking for and made it happen. Go see her at Green Ford!! More
by MJHouston
Employees Worked With
Jeff Borski, Josh Walston, Tina Goodwin
Helpful January 24, 2017
Unbelievable Salesperson My mother & I went to Green ford in Peoria to buy a truck. We were greeted by a salesperson named Tina Goodwin. She was the most conscientious & hel My mother & I went to Green ford in Peoria to buy a truck. We were greeted by a salesperson named Tina Goodwin. She was the most conscientious & helpful car salesperson we have come across on this journey that was find a truck. She answered all of our questions, showed us what we wanted to look at, not what they thought we should look at. Like the other dealerships did. She treated us like family, gave us a great deal & we got a truck even better than we'd hoped for. She will get all of our business from here on out. She's an asset to Green Ford. Thanks Tina!!! More
by Cipi97
Employees Worked With
Jeff Borski, Tina Goodwin
October 05, 2016
Poor customer service - after sale you'll be ignored Bought truck, drove home to find out it had a bad motor the next day! Was told to use my warranty. Found out that the warranty was crappie & doesn't c Bought truck, drove home to find out it had a bad motor the next day! Was told to use my warranty. Found out that the warranty was crappie & doesn't cover much at all...after getting the run around & no returned calls found out the Fiance mgr/Sales mgr/Salesman all left. Starting over with new people who could care less because there isn't a new sale involved More
by Pissed123withabrokentruck
Employees Worked With
Aaron sales
September 27, 2016
Caring I recently posted a negative review about a car I purchased, within 48 hours Ashley the Owner over at Green Ford reached out to me personally. I spoke I recently posted a negative review about a car I purchased, within 48 hours Ashley the Owner over at Green Ford reached out to me personally. I spoke to her and explained my issue in depth. She was very understanding and we came to a conclusion. She truly cared and I am truly grateful. More
by Tamaraw
Employees Worked With
Steven holly
April 11, 2016
Nothing but disrespect Treated me like I was nothing more than a sale. I made it very clear that I was not ready to buy a car that day. Instead of being knowledgable and res Treated me like I was nothing more than a sale. I made it very clear that I was not ready to buy a car that day. Instead of being knowledgable and respectful, the salesman did everything he could to keep me at his desk until I signed a paper. They had appraised my car, and I asked multiple times to have my keys back so I could leave. He was not complying. I explained that if I wasn't out of there in 5 minutes, I was never coming back again. He didn't care -- he just wanted to fill his end-of-month quota. I can say with absolute confidence that I'll never step foot in that place again. More
by Roton7
Employees Worked With
Irfan, Mike
January 28, 2016
Car don't run 4 days after Christmas 4 days after Christmas my 2012 Ford Focus won't start. I called Finish Line told him what I had,expecting to hear bad news and a big bill. He told me 4 days after Christmas my 2012 Ford Focus won't start. I called Finish Line told him what I had,expecting to hear bad news and a big bill. He told me no it might be a TCM and thats covered on a Ford warranty program. He was right the repair cost me nothing. Thats why it pays to call the dealership for repairs. Hats off to Finish Lines Service Dept. More
by Tony T.
Employees Worked With
Service Department
November 02, 2015
Bait and Switch Operators Received one of their flyers in the mail advertising a contest. Went in to collect "prize", ended up with a lemon. 2013 Ford Focus with transmission i Received one of their flyers in the mail advertising a contest. Went in to collect "prize", ended up with a lemon. 2013 Ford Focus with transmission issues. Known issue with Ford AND dealers! Would not provide a carfax report, swore up and down the car was sound and in fine running condition. Had the clutches replaced with only 20,00 miles on it. Refusing to correct the problem; going to end up eating the cost of a new transmission. Would love to set the car on fire in their parking lot... More
by dbear
December 09, 2014
Finish Line Ford was great to work with for me! Anthony S. I have bought two vehicles through two different Green dealerships and they were both a pleasant experience.Sean Watkins is the man to see Anthony S. I have bought two vehicles through two different Green dealerships and they were both a pleasant experience.Sean Watkins is the man to see at Finish Line Ford! Taylor Martin in Davenport! More
by maximize!!
Employees Worked With
Sean Watkins
September 16, 2013
I traded in my 2003 dodge Dakota for a 2005 dodge Ram 1500. I bought the truck in the evening after dinner, attempted to drive it straight down the interstate to my home. It broke down in a road constr 1500. I bought the truck in the evening after dinner, attempted to drive it straight down the interstate to my home. It broke down in a road construction area several miles from my home. A police office had to park behind the truck to protect us from being hit because we couldn't get off the side of the road due to construction. The office and I stood on the upper side of the ditch to avoid being hit. We towed the vehicle to a local parking lot. It was then towed to a dealership in Morton for repair. After a week of being jerked around by Finish Line Ford, I was told that the vehicle that never made it to my drive was shot and the engine was blown. $5,100 to fix, then Finish Line Ford refused to take my calls. When I went to the dealership after now being without a vehicle for a week and being jerked around, I am being told it isn't their issue. I WOULD TELL ANYONE AND EVERYONE........AND I PLAN TO......RUN LIKE xxxx AWAY FROM THIS DEALERSHIP. More
by blahblahblah33
Employees Worked With
Fahrooq Kahn
August 08, 2013
Took my Ford explorer in for the fuel pump recall, had to order part. I needed the vehicle so I went to pick it up. There was 5 - 6 employee's standing around talking gossip not bussiness, I stood there for order part. I needed the vehicle so I went to pick it up. There was 5 - 6 employee's standing around talking gossip not bussiness, I stood there for at least 7 - 8 min. along with an elderly lady. I had to break up their conversation to inquire about my vehicle, took them another 5 -10 min to figure what was going on then they just handed me the keys and said it was out the door to the left in back lot. I am a recent amputee just learning to walk with the aid of a cane, I have never been to a dealership that did not bring your car to you at the service desk.....FINISH LINE FORD in Peoria Illinois is the WORST dealership I have ever been too. More
by ctydog
Employees Worked With
unknown
