
Reineke Ford of Lima
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 107 reviews
no pressure and easy to work with. only negative was with the first quote. they gave too low of price for my trade-in which was out of kelly book range for my car in very good to exc only negative was with the first quote. they gave too low of price for my trade-in which was out of kelly book range for my car in very good to excellent condition with farly new tires. so they improved the trade in allowance and we came to a deal to buy. More

Reineke Ford was very helpful and accommodating when I came in after my car broke down and I needed to buy a new one. They helped me explore my options and provided a nice experience. came in after my car broke down and I needed to buy a new one. They helped me explore my options and provided a nice experience. More

My experience was very easy. Everyone was courteous and professional, and made the car buying experience a smooth process from start to finish. Everyone was courteous and professional, and made the car buying experience a smooth process from start to finish. More
Definitely a great place to purchase a vehicle. They always treated my grandparents great and they done the same for myself! They always treated my grandparents great and they done the same for myself! More

Everyone was very friendly and accommodating. We received a quick, fair deal. Got what we were looking for. Received a fair trade.. Donavan and Everyone were professional. We received a quick, fair deal. Got what we were looking for. Received a fair trade.. Donavan and Everyone were professional. More

Donaven was very nice and very helpful got us a good deal on our new car! on our new car! More

Austin is the best! Love Reineke Ford in Lima. I recommend getting your next vehicle from Austin. Love Reineke Ford in Lima. I recommend getting your next vehicle from Austin. More

Coming into this dealership I really didn’t know the nitty gritty about buying a vehicle, but please let me tell you that this man Donaven was the biggest factor in my decision. Donaven was very patient nitty gritty about buying a vehicle, but please let me tell you that this man Donaven was the biggest factor in my decision. Donaven was very patient, kind, and just straight up genuine. I was very relieved that I got this guy and I would recommend Donaven Yager to anyone that is even considering buying a vehicle. More

Donaven was so helpful and took his time and got me into something I wanted! Both Donaven and Josie were amazing! Made me feel comfortable and the made the process less over whelming! something I wanted! Both Donaven and Josie were amazing! Made me feel comfortable and the made the process less over whelming! More
April 7th I explained in detail when I dropped off the RV what the issue was, a few hours later l spoke to Tiffany on the phone again detailing the issue and also asked to have the front tires balanced and r what the issue was, a few hours later l spoke to Tiffany on the phone again detailing the issue and also asked to have the front tires balanced and rotated. Late in the afternoon we were called to pick up the vehicle. While driving away from the dealership I immediately heard the noise and turned around and went back. I brought Tiffany out to listen to the noise, she had the mechanic come out and listen to the noise, he said he hadn’t heard it when he was working on it. I asked him if he checked the idler pulley and he responded “Oh that’s a lot of work” in front of Tiffany. When it was obvious that they had no intention of making it right, I asked if they had an idler pulley which they sold to me and I went back and installed it myself. The reason that I took it to the dealership was that a mobile mechanic diagnosed the noise was possibly coming from the a/c compressor. Without removing the belt how could it be determine that the a/c compressor wasn’t an issue. After I replaced the idler pulley we were able to return to Tucson. April 9th on our way back to Tucson from Dunkirk I stopped at Discount Tire in Lima and had them balance and rotate all six tires. When they were done I asked if the front tires were out of balance and they said yes. Not knowing why I was asking, I can’t imagine they had any reason to lie to me. I was charged $143.97 for the front tires to be balanced and rotated and I have to believe that since it was “too much work” to do the main job I asked for, the tires were probably not done either, but I was billed for the work anyway. I am deeply disappointed in the quality of service provided by your dealership and if I ever return to Ohio to visit family I will go out of my way to find another dealership if I require service. Now that I am back in Tucson, I am considering writing to Lima Better Business Bureau to let them know what poor customer service you provide so that others can be warned. More