Sundance Chevrolet

Dishonest sales people and company Purchased truck which I was informed was in top condition (Full Inspection); brakes went out after 3 days. Now, they refuse to pay for repair. Purchased truck which I was informed was in top condition (Full Inspection); brakes went out after 3 days. Now, they refuse to pay for repair. More

Used car not having all the items advertised We bought an used Pontiac Vibe after a few weeks I discovered the car did not have some items they had advertised in their add, it was minus a XM/(sir We bought an used Pontiac Vibe after a few weeks I discovered the car did not have some items they had advertised in their add, it was minus a XM/(sirus)radio system and bolt on wheel covers also shown in the add. I have not had any luck trying to work with Sundance Used Cars or thru BBB. I also discovered the sun/roof seal was bad and had to be replaced and the AutoCheck was bad it had been in an accident, $5000 damages and the body filler is now popping. Be VERY careful when buying from them. More

Great customer service! The staff at Sundance was very friendly and helpful. We love their customer service. I would highly recommend this dealership. I have leased my last t The staff at Sundance was very friendly and helpful. We love their customer service. I would highly recommend this dealership. I have leased my last two vehicles here and will definitely come back. More

Great buying experience from a good dealership. I purchased a 2010 Camaro SS RS Transformer Edition with 19,000 miles from sundance Chevrolet and I couldn't be happier. I've been wanting a Camar I purchased a 2010 Camaro SS RS Transformer Edition with 19,000 miles from sundance Chevrolet and I couldn't be happier. I've been wanting a Camaro SS since 2008 when I first saw the concept car on GM's website, I finally was able to buy my dream car and they got me finance through Ally Bank which is almost impossible to do. When the finance manager told me I got approved I went crazy and I've been riding high ever since. I also purchased an extended powertrain warranty from GMPP for an extra $3,000. It was a bit pricey but was well worth the piece of mind that I now have. I've owned my Camaro SS for the past 7 months and I haven't had a problem with it what so ever. I will definitely buy another car from them without hesitation. More

Sells lemons! I bought a vehicle on June 22, 2016 that seemed to run fine. On July 28, 2016 the vehicle left me stranded 50 miles from home late on night. I manag I bought a vehicle on June 22, 2016 that seemed to run fine. On July 28, 2016 the vehicle left me stranded 50 miles from home late on night. I managed to get a ride home and called Sundance in the morning. The salesman who sold the car, and his manager, never called me back despite repeated messages. The service manager told me to have my car towed in and they would look at it since I have an extended warranty. They don't offer towing and told me I'd have to pay for the towing, which was quoted at $350 through a tow service Sundance recommended. The sales manager that I did eventually reach (by calling repeatedly) at Sundance assured me that the towing would be reimbursed if the issue with my car was a warranty issue. I called the warranty company to find out how the warranty reimbursement works and they told me that they don't reimburse for towing, that all towing must be scheduled through their roadside assistance and they will pay for the the first 50 miles. Since no one at Sundance bothered to call me back, and the dealership had given me the run around on even getting my car service, I had my car towed to another dealership. They checked it over and diagnosed it as an issue with the transmission. The car needs a new transmission! As of today, three days after I contacted them about the issues with the car, no one from Sundance has contacted me or followed up with me about my car. Apparently, they only car about selling the cars, not about the customer. So I feel that I was ripped off and sold a lemon by these people. Buyer beware! More

No Stars should be my review With three emails sent, 2 through the website and 1 directly to a sales manager, I still have yet to be responded to from this dealership. I guess th With three emails sent, 2 through the website and 1 directly to a sales manager, I still have yet to be responded to from this dealership. I guess they just don't want any business. Plenty more to choose from that want my business so I will move on! More

Terrible Rude salesmen, the whole dealership is an unorganized mess, won't ever buy a car from here. Also, do some updates, clearly you make enough money to Rude salesmen, the whole dealership is an unorganized mess, won't ever buy a car from here. Also, do some updates, clearly you make enough money to at least provide a clean and comfortable atmosphere for your customers. More

Nothing but problems Salesman too busy to help much with initial purchase of vehicle; nothing but problems after I finally found something to buy. Brakes bad at purchase, Salesman too busy to help much with initial purchase of vehicle; nothing but problems after I finally found something to buy. Brakes bad at purchase, they did fix them since it was within 3 days but service mgr told me they never did mechanical or safety inspection on vehicle before they delivered it to me. It leaked oil from a bad seal, alternator stranded us within a couple of weeks, many mechanical issues but they wouldn't help because I didn't buy extended warranty. Would never recommend this place to any one. They only want to sell as many vehicles as possible without caring about condition. More

No Problems I have bought 4 Vehicles, They have all run well. My Suburban still runs great and it has 200k in miles. The sales staff is organized and the servic I have bought 4 Vehicles, They have all run well. My Suburban still runs great and it has 200k in miles. The sales staff is organized and the service people do a great job. highly recommend More

BEWARE. 2nd time here and both times screwed ove Bought a 2009 F150 in February 2015. 3 months later needed a whole new brake job. Wasn't to pleased with the experience. They had us test drive sever Bought a 2009 F150 in February 2015. 3 months later needed a whole new brake job. Wasn't to pleased with the experience. They had us test drive several vehicles and if there were problems they told us we would need to fix it. Both times randy Peavey was our salesman. Fast forward. Boyfriend said give them another chance and we didn't have the best of credit and he didn't want to go to a buy here pay here place. So we went back. First ford edge they showed me had serious damage. Paint chips missing all over, bumper damaged, and headliner hanging. They were willing to sell it to me if I could buy it that day and screw overy the guy who was already purchasing it. I said no. Showed me a 2008 ford edge and there were several things wrong. Said we would be back that Friday and meanwhile it was Monday so the had several days to fix everything. Show up Friday and my windshield was NOT replaced but apparently they replaced the radiator, new alternator and new battery. Could tell there was no way they detailed my car. It looked like old salt chunks were growing mold into my carpet and there were nasty black marks all over. Left unhappy. The following week once I had time I started inspecting the vehicle. My Vista roof was broken even though they supposedly checked it out. Stopped working and wouldn't close. Back hatch handle was loose I wouldn't even use it. Oil dipstick was broke off into the engine so to pull it out you needed pliars. Shifter was missing a chrome piece hat was apparently being mailed to me. Well after 2 weeks of no shifter piece I called Randy to complain about all the stuff wrong and wanted to know where my chrome piece was. No call back and I even started calling Sam Cypher his manager. Finally after 5 phone calls I get a xxxx call back. Randy apparently mailed me the chrome piece. 2 weeks later I called and said I still don't have it. Story after story. Oh I mailed it, forgot to mail it, service lost it, servie found it, nope now service ordered the wrong part. They never ordered the part because once I kept harping it came out you actually had to order a whole new shifter assembly, which they shipped to me and told me I needed to install it. Now my seat belt is broken and not retracting. I owned my vehicle for 51 days and 27 consecutive of those days it was sitting at my local ford dealership for Sundance to screw off and not try to pay for the work. Then last night our f150 emergency brake line snapped seizing the emergency brake so had to go to a shop. To fix the problem was $280. Also the ebtire headliner is ruined because watwr is leaking in from somewhere. They sell crap vehicles and hope people dont notice the stuff until too late. Sundance is nothing but a huge scam. My grandpa is actually really good friends with John Levitt who is good friends with the owner of sundance so told me to drop his name with the owner and yet the owner has never called me back. Stay far far away from them!!!! More