TruWorth Auto - Carmel, IN

Canadian GTO I was looking to purchase a 2006 GTO for my 50th birthday present since none were ever sold in Canada, After having a bad experience with a private s I was looking to purchase a 2006 GTO for my 50th birthday present since none were ever sold in Canada, After having a bad experience with a private seller and not getting the car, I spotted a car online that Truwoth Auto had for sale, The pictures and video of the car was very well done and showed exactly what I was buying, I phoned and enquired about the car and asked if I could put down a deposit pending a third party inspection. Jenn was great to deal with and agreed, and the car got a high score from the inspection service. Jenn went for the test drive with and was very accommodating even though I was dealing for the car out of country, After the deal was finalized and shipping arrangements were made, I was faxed and emailed all documentation and kept up to date with emails about shipping progress .Even after it arrived I was called to see everything was in order. Truworth made my cross border purchase a pleasant experience. I would consider getting another car cross border.I still get emails from Jenn every once in a while about the car which is very nice. R Cesonis More

Good experience Received a fair price for my car. The car I purchased has been very dependable I would recommend any person who is considering a car purchase to visi Received a fair price for my car. The car I purchased has been very dependable I would recommend any person who is considering a car purchase to visit this dealership. More

Friendly environment Best dealer I've ever! From the minute we stepped inside the building, we felt welcomed. These guys are there to help you get the car you really w Best dealer I've ever! From the minute we stepped inside the building, we felt welcomed. These guys are there to help you get the car you really want, great customer service. More

Great service & inventory We needed a new car for my wife and are on a tight budget as she is in school. We were worried we may have to settle for whatever we could afford. Tru We needed a new car for my wife and are on a tight budget as she is in school. We were worried we may have to settle for whatever we could afford. Truworth helped us find a great used car for a great price and we didn't feel like we needed to settle. Service was great and welcoming, non pushy and patient. More

The best on 96th street I live near 96th and Keystone. Lots of car dealerships here - after visiting good half of them I have determined that TruWorth is the best. I also wa I live near 96th and Keystone. Lots of car dealerships here - after visiting good half of them I have determined that TruWorth is the best. I also was fortunate to work with Mr. Robert LaSalle. When I spotted my dream car online, I got in touch with Robert via Chat, he called me back and we set up appointment during my lunch hour. I left office at 12:00, and when I came back to my desk at 1:30, I was already driving a new car. Guys, you get A+ ! 1. Professionalism - all my questions were answered. 2. No sales pressure. 3. No $500 dealer fee or other hidden fees. No long negotiating either - pay the sticker price or look for something else.. Prices are fair, and some are very good. I loved it. More

The best car buying experience This was my first experience when it came to buying a car. My parents purchased my first car which I had for a few years. It started having engine pro This was my first experience when it came to buying a car. My parents purchased my first car which I had for a few years. It started having engine problems that were getting too expensive and I needed a more reliable car that wouldn't be so expensive to fix if it had a problem. So I was a little anxious when it came to finding and buying my first car. The staff was very friendly and helpful and made my first car buying experience the best!! I found a great car that had no major problems and I'm happy with it! :) A huge thank you to Robert for helping me through this whole process! More

Don’t let your guard down This dealership has a pleasantly friendly service, and they will not aggressively push anything. That being said, just keep your guard up and understa This dealership has a pleasantly friendly service, and they will not aggressively push anything. That being said, just keep your guard up and understand that this is a business environment, not a family. Everything is calculated, and once the sale is done you are left on your own. After I purchased my car, the communication was poor. They never returned my phone call or emails; they never notified me that they had to have the title duplicated and I was left waiting. It took me over 1 month before I received BMV title paperwork so I could finally register my car (I applied for a car loan). As with most dealerships, they will tell you what they think you want to hear; I was told they would overnight my pay-off for my trade-in, but they actually didn't mail it till one week later. Their profit sharing program sounds too good to be true, that is because it is. I did not receive any profits from my trade-in; I declined their KBB Instant Cash Offer (way undervalued) so maybe I didn't "qualify". If they have a car on their lot you are interested in, go check them out, but just understand this is business and not friendship. More

Really nice place to do business with We came in to see a truck we saw online from Carfax. That truck ended up not being a good fit for us. Joe & Nick really listened to us & helped us fin We came in to see a truck we saw online from Carfax. That truck ended up not being a good fit for us. Joe & Nick really listened to us & helped us find a truck that did work out. Never felt uncomfortable or that we were being pushed into anything. It was a good experience! The service department has fixed a couple of items we found and Tom is very pleasant. Thank you guys!! More

Friendly and Professional I was searching for used a Mazda 3 online and was directed to Truworth based on the price being $1000 under the book value. This dealership does not I was searching for used a Mazda 3 online and was directed to Truworth based on the price being $1000 under the book value. This dealership does not work off commission so there is a no pressure and no haggle situation. I was in and out within 3 hours and Imore really happy with the vehicle. It is clean and the 3 year warranty I opted for for approx $30 more per month gives me peace of mind for a car with 120k miles. Joe was friendly and professional. He answered all my questions and showed full transparency with the car fax readily available. Scott and Nick got me financing slightly less than the monthly payment I was comfortable with and that included the 3 year warranty. I would definately go there again. (Side note) They will also buy your vehicle even if you are not purchasing from them and have a nice profit sharing program once it resells. More

New Car Easy process they even let us take it for the weekend to help us decide! Even had a small issue with the door handle and took it in and they replaced Easy process they even let us take it for the weekend to help us decide! Even had a small issue with the door handle and took it in and they replaced it no questions asked More