Volvo Cars San Antonio
San Antonio, TX
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Check Engine Light My check engine light came on one morning on the way to work, so I called immediately to get an appointment. The associate that reserved my spot was a My check engine light came on one morning on the way to work, so I called immediately to get an appointment. The associate that reserved my spot was able to get a loaner for me pretty easily. I came to my appointment and was helped out by Kelli Davis. She was very polite and professional. She took my information down and I was in my loaner in less than 10 minutes. Kelli called me the next day and informed me what happened with my vehicle. She called me again later in the day to let me know it was ready. The communication was very good, I didn't have to go out of my way to find out what was going on. I returned the loaner and again, in less than 10 minutes, I was driving off in my vehicle. The process was painless and th customer service was excellent. More
Quick and painless Service was great. Kevin was professional. Thanks for the help. I would recommend. My experience was quick and painless and I was kept informed even o Service was great. Kevin was professional. Thanks for the help. I would recommend. My experience was quick and painless and I was kept informed even on such a small repair. More
Service was exceptional. Regular maintenance, updates, and recalls were all taken care of. A loaner car was given. Kelli was very helpful and worked around m was exceptional. Regular maintenance, updates, and recalls were all taken care of. A loaner car was given. Kelli was very helpful and worked around my schedule and needs. She did an exceptional job. More
Vey profesionals and everybody helps you. I'm very happy with the service, they respond immediately and always with a smile. They took care of my car. I did not pay anything I'm still under wa I'm very happy with the service, they respond immediately and always with a smile. They took care of my car. I did not pay anything I'm still under warranty and plus, they washed my car for free. Thank you, Laura More
Another visit Brakes squeeking, air temp not regulating correctly with outside temp gauge. Customer service always very friendly that's why I drive from Pflugervi Brakes squeeking, air temp not regulating correctly with outside temp gauge. Customer service always very friendly that's why I drive from Pflugerville to San Antonio. More
So professional and so helpful Kevin in the service department was his usual very helpful self. Ray Aguilar, from whom we have leased several Volvos is always so willing to help Kevin in the service department was his usual very helpful self. Ray Aguilar, from whom we have leased several Volvos is always so willing to help with whatever issue we may have. These two gentlemen are an asset to your organization and we are so pleased to be able to deal with professionals like them. More
Great Service! Great and convenient service! I purchased the vehicle there and the service has only improved with every visit! They even replaced a broken sunroof th Great and convenient service! I purchased the vehicle there and the service has only improved with every visit! They even replaced a broken sunroof that had been damaged by a rock being thrown while on the freeway. Thanks Bryan! More
Fast, professional, friendly and great service. Kelli was awesome and very professional in getting me in and providing me a loaner with no hesitation. The service department at Principle Volvo is to Kelli was awesome and very professional in getting me in and providing me a loaner with no hesitation. The service department at Principle Volvo is top notch and what you'd expect from a luxury dealer. More
Maintenance Check I was very happy with the maintenance conducted on my recently purchased XC60 SUV. I plan to bring in my vehicle as required. Thank you for the wash I was very happy with the maintenance conducted on my recently purchased XC60 SUV. I plan to bring in my vehicle as required. Thank you for the washing of my vehicle. Ramiro A. Sanchez More
Quick service I had scheduled my service for a Saturday and was immediately called to see if I could turn in my car sooner and a loaner car would be available. I a I had scheduled my service for a Saturday and was immediately called to see if I could turn in my car sooner and a loaner car would be available. I agreed and on the day of service, we were immediately greeted and taken care of. The whole process was easy and my car was ready by 11am. Thanks! More