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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.8
498 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 498 reviews

May 13, 2025

Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 12, 2025

This is the second Byers Dealership car we have bought and both experiences have been positive. More

by jimlyndes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wesley Blakemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Byers Ford responded

Thank you so much for your continued trust in Byers Dealership! We’re thrilled to hear that both of your experiences have been positive. Your feedback means the world to us, and we’re here to ensure every visit exceeds your expectations. Enjoy your new car, and we look forward to serving you again in the future!

May 11, 2025

Always kind and courteous and the work is done promptly i’ve had two different service advisors and both were very good.. More

by Stufo240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experiences with our service advisors. Providing prompt, courteous, and high-quality service is our top priority, and we’re glad it shows. We look forward to assisting you again in the future!

May 11, 2025

The tech who tested the 12 volt battery, left the battery cover on the floor uninstalled, and left the back seat propped up. I feel that is shoddy, incomplete work. More

by jim.spangenberg712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Byers Ford responded

Thank you for taking the time to share your feedback. We sincerely apologize for the oversight during your recent visit. Leaving the battery cover on the floor and the back seat uninstalled is not the standard of service we aim to provide. Your experience falls short of the quality and care we strive for, and we’ll be addressing this issue with our team immediately to ensure it doesn’t happen again. If there’s anything we can do to make this right, or if you’d like to discuss this further, please don’t hesitate to reach out to us directly. We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.

May 11, 2025

Always friendly and efficient. Car was ready when promised. The technician always kept me up to date More

by AMYDJ221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if the technicians name
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May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with friendly and efficient service, and that your car was ready as promised. Keeping you informed throughout the process is a top priority for us, so it’s great to know you appreciated the updates from our technician. We look forward to assisting you again in the future! Have a wonderful day!

May 11, 2025

Professional and friendly Carson is very good about explaining needed repairs in a polite manner. More

by 14vickidawn
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Carson provided professional and friendly service while explaining the needed repairs. Clear communication and customer care are priorities for us, and it means a lot to know you had a positive experience. If there's anything else we can assist you with, don’t hesitate to reach out!

May 10, 2025

Great service department. Professional, friendly and efficient. Always going above to be informative and goes the extra mile in doing her best to save the customer money. More

by MY3SONS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you found our service department to be professional, friendly, and efficient. Going the extra mile for our customers and helping them save money is exactly what we strive for every day. Your feedback means the world to us, and we look forward to continuing to provide you with top-notch service in the future!

May 08, 2025

I have purchased other vehicles from Byers in the past. As usual they were very good. They listened to exactly what I was wanting. I will return in the future when I'm in the market again. Never disappoint More

by kbeers
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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May 12, 2025 -

Byers Ford responded

Thank you for your kind words and for choosing Byers once again! We're thrilled to hear that our team listened closely to your needs and delivered the experience you were looking for. It means so much to us to have your trust and loyalty over the years. We’ll be ready to help you find the perfect vehicle when you’re in the market again.

May 05, 2025

Always easy and smooth. My sales guy Mark Morgan is wonderful. He IS the reason I have bought 5 cars at your dealership and continue to return even after relocating out of s More

by clcrump317
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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May 07, 2025 -

Byers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such positive experiences with us, and we couldn’t agree more—Mark Morgan truly is amazing. It’s loyal customers like you that inspire us to keep delivering the best service possible. We’re honored that you’ve chosen us for 5 cars, even after relocating out of state. Thank you for your continued trust and support! We look forward to helping you again in the future. Safe travels!

May 03, 2025

The best experience. Very professional and even saved us a ton of time by getting everything set up for us. More

by brandonmwalker
Recommend Dealer
Yes
Employees Worked With
Bob, Jeff
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May 07, 2025 -

Byers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best experience and found our service to be professional and efficient. Saving you time and making everything seamless is always our goal, and it’s amazing to know we were able to deliver that for you. Your kind words mean a lot to us, and we truly appreciate your support!

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