Mancuso Motorsports

The Best Purchasing Experience of My Life MOST POSITIVE car buying experience of my life. I've owned or leased eight cars over the past 20 years, I usually dread the process. Not anymore. No h MOST POSITIVE car buying experience of my life. I've owned or leased eight cars over the past 20 years, I usually dread the process. Not anymore. No hard sell, no pressure, no games. From start to finish- I was assisted in finding the car that I was looking for by Frank, always considerate of both my needs and budget, and John walked me through the process of financing through a much simplified system compared to dealers that are tied to say Ford or GM that have no other options. Everyone there was great and friendly, even the dachshund, Frank Jr "The Closer", made me feel at ease. Friends and family were all impressed by the deal and beautiful Acura I drove home in. I highly recommend Mancuso, I found my car and many others I was interested in on their website, even if you want to drop in and just check out the amazing automobiles on the floor, it's like a museum to horse power and an overall beautiful space. More

Good buying experience Don’t enjoy searching for autos from dealers, Mancuso had the Tesla I was attempting to locate, overall it was an easy going process, from being able Don’t enjoy searching for autos from dealers, Mancuso had the Tesla I was attempting to locate, overall it was an easy going process, from being able to answer all my questions to registering the car to Florida, happy with the result. More

Range Rover purchase gone WRONG I purchased a Range Rover from Mancuso mid February. Being from Florida flying to Chicago was a little bit complicated, but at the time I thought it w I purchased a Range Rover from Mancuso mid February. Being from Florida flying to Chicago was a little bit complicated, but at the time I thought it was worth it. Prior to putting the deposit on the car, I carefully looked at the photos on the website. I discovered there was a dent on the passenger side door. At that moment I should have kept looking as THIS SHOULD HAVE BEEN A RED FLAG that they were going to sell this as is since it was NOT disclosed. After telling John about the dent, I had to convince him to cover the fix ($300-$400). I also wanted to make sure I did everything I could to protect myself from any mechanical issues on the truck so I went ahead and got a PPI inspection from Land Rover done. The tires did not pass inspection because they were completely worn and Mancuso was “kind” enough to supply the car with 80$ tires. The car was also due for all of its maintenance including oil change and filter, cabin and engine filters. I fly up to Chicago with my girlfriend and get to Mancuso and the car is parked in a dim lit parking garage. Given the weather in Chicago was also snowy and cloudy, we did our best to do a physical inspection ourselves of the body and paint. Jake the sales associate took us around for a drive and the truck itself drove fine. After finalizing the paperwork, we were on our way to drive to Florida. Now of course after arriving in Florida the car on the outside was very dirty (ice, dirt, salt, the works) and only after getting home and hand washing the car myself did I start to notice some serious flaws on the passenger side of the truck. There was very bad overspray and distortion in the paint work. Also, on the inside of the front passenger door a significant crack that ran down the door. The Carfax was clear and none of this was ever disclosed by Mancuso. Faults of this magnitude could not have been missed by the dealer. Before learning all of this mind you, I had already taken the truck to a Land Rover service shop due to the PPI inspection stating it was time for the regular maintenance. I was obviously disappointed so I tried to first see if 2 of the best detailers in town could do something to help out with the paint but both stated that the paint was far beyond something they could do to make it look good. So my next stop was to go to a body shop here in Orlando (Samuel’s Auto Body) whom are the best in Central Florida and I had used them before. They gave me the news which I had already figured which was that the truck was indeed in an accident and previously T-boned and that for the dealer not to have noticed is just pure nonsense. (the back passenger door didn’t even close correctly and was not flush with the truck). John was quite hostile and decided to not only play the ignorant card but tried to put the blame on myself. After going back and forth with him he said he would give me a refund on the truck, but ONLY FOR ME TO RETURN THE CAR - PAY FOR THE SHIPPING, AND LOSE THE $1,200 in parts and labor that I had already invested for maintenance vs. me to now pay $1,000 more to both repair and repaint the damage to the passenger side doors. Getting my title for the truck was another situation. The weren’t organized or quick with it whatsoever. I waited for over a month, and if I had not inquired about it I would not have received it until even later than that. Honestly, there are bad reviews for this business for a reason. Mancuso reminded me, “if you leave a bad review, it affects our sales and money we bring home.” I didn’t appreciate that comment as if it were supposed to prevent me from writing an honest review.I assumed good nature of the dealership since their were no accidents on the carfax but when you see any good lighting on the truck, the flaws show. They knew what they were selling, and I DO NOT recommend Mancuso Motorsports to anyone. More

Buyer Beware. I went to test drive an Audi A4 at this dealership, I enjoyed the car and offered a price. The car was originally listed for $13,888 I offered $12,500 I went to test drive an Audi A4 at this dealership, I enjoyed the car and offered a price. The car was originally listed for $13,888 I offered $12,500 and the Salesman who helped me agreed and just needed his manager’s approval. He makes the call and gives me the news that a work has been done on the car and it in total cost them $15,000 and that they can't go lower than list price. A few days later I offer $13,000 and get countered at $13,500. After two weeks the manager agreed to $13,200. I bought the Audi A4 2011 from this dealership on August 25 I noticed that the date and time on the dashboard were reset back to 2010. One day later I get home and the "Windscreen Wipers Defective" error screen comes on which beeps frequently and displays on the dash screen. I call the dealership and tell them about what had happened. I get a response from their Sales manager; have you looked it up online? I respond "yes but nothing specific to that issue" he goes on to respond "well that's weird because I can find a million things online" referring to google search which mainly returns blog posts. The Sales manager goes on to tell me that they can't do anything for me. I ask for his superior at this point and I explain the whole situation to him and he goes on in detail about how they gave me a great price and its a 6 year old car and what do I expect when I buy a used car and that they had offered me to buy a warranty and I refused. By the end of his rant I asked him to be straight forward and tell me if they will work with me on resolving this issue, I get a no. I was not afforded the opportunity to bring the car in to show them the message the car beeps at me nor did they offer. I offered to take the car to them or take it to Audi dealer for a diagnostic and show them the results of the diagnostic but the representative I dealt with refused to work with me on fixing the car. The reason for my negative review is the lack of professionalism I experienced at this dealership along with the fact that not 24 hours later I am stuck with a repair on the car. More

Great experience purchasing a hard to find BMW! I had been struggling on my search to find a low mile BMW 540i 6spd here in Saint Louis. After a bit of searching outside of Saint Louis I had narrowe I had been struggling on my search to find a low mile BMW 540i 6spd here in Saint Louis. After a bit of searching outside of Saint Louis I had narrowed it down to 3 cars. One in Atlanta, One in Nevada, and One in Chicago at Mancuso Motorsports. After doing a little research on the car (Came from Saint Louis surprisingly enough) I had a few questions into the state of emissions on the car. Frank was very quick to respond, and let me know to my amazement that they had just sent the car to have the emissions catalyst replaced after having just replaced the clutch no less. Over the course of the next few days, Johnathan and Frank worked with me to hash out a deal on our trade-in and final price. Once we had that sorted we only needed the car back from getting the catalyst replaced to close the deal and take delivery. Myself and my Fiance' Emily would like to extend our gratitude to everyone at Mancuso for staying late after hours on a Saturday so that we could drive up to Chicago from Saint Louis to take delivery and close the deal. Thank you, JS & EM More

BUYER BEWARE Bought a car online from Jonathan, Frank and Dan. The pictures were deceptive. The bottom half of the from bumper was missing. The passenger window do Bought a car online from Jonathan, Frank and Dan. The pictures were deceptive. The bottom half of the from bumper was missing. The passenger window don't roll down, nor does it lock. Rear door locks inoperable. ENGINE TICKS. cracks around gear shift. Too much to list. Jonathan also added a junk fee to my purchase price (Gap insurance), $1000.00. I had them remove it. One month later i still don't have my license plate. My calls are not being returned. They refuse to allow me to speak to the owner. I've never wrote a negative review. I just don't want anyone else to have this experience. More

These boys will goto war for you I recently went in a bought an Aston Martin vantage from these guys. They go above and beyond. They jump through hoops and made sure they could find f I recently went in a bought an Aston Martin vantage from these guys. They go above and beyond. They jump through hoops and made sure they could find financing for me. I'm sure I gave them a headache but they quite literally made sure everything was right before I got my car. I'm happy with the car and will do business with them again. These boys will goto war for you. No quit in them. Jonathan and Dan are not replaceable. And Mr Mancuso gave me a great deal and made sure I was in good hands. More

Awsome and efficent experience. Been searching for my perfect car for some time. I found it at Mancuso Motorsports. At first I was skeptical about buying a car online. When dealing Been searching for my perfect car for some time. I found it at Mancuso Motorsports. At first I was skeptical about buying a car online. When dealing with Frank and Jon my concerns were quickly put to rest. They took care of everything quickly and efficiently. When I arrived to pick up my vehicle in Chicago which was a 5 hour drive for me everything was ready. This was the most painless automobile purchase I have ever encountered. I will without a doubt deal with them for further car purchases. Thanks Mancuso More

Thank you, Dan! Found online a car I had been looking for at Mancuso Motorsports. I had no idea who they were other than the "Mancuso" name from years for commercials Found online a car I had been looking for at Mancuso Motorsports. I had no idea who they were other than the "Mancuso" name from years for commercials in the Chicago market. Since the car was actually in the city, I went in to see it and drive it. The first person I met was Dan, who quickly took interest in my story. Dan was highly engaged, quick to respond, and forthright in the entire experience. Dan, Katie, Frank, and everyone I talked to knew their products and the market incredibly well. I loved their knowledge and willingness to share. I really felt like a valuable customer. As odd as it may sound, it was of great interest and concern to them that the car was going to a good home. That drove up my respect for them and their business. Dan's passion and commitment came through and I will be going back to them again. Thank you for a wonderful experience. More

Best experience I've had at a dealer. Dan and all the staff were helpful. John, Jake and Katie were all very knowledgeable and helpful. They had everything ready and I was in and out in a Dan and all the staff were helpful. John, Jake and Katie were all very knowledgeable and helpful. They had everything ready and I was in and out in a couple of hours. I'll be shopping here again when I'm ready to replace and upgrade. Honest and fair throughout the entire process. Thank you!!! Keith L More