Hinshaw's Acura

This dealership stands by what the sell I purchased a 2004 Honda Civic from this dealership for my teenage daughter. It's in great condition inside and outside. After receiving an outside I purchased a 2004 Honda Civic from this dealership for my teenage daughter. It's in great condition inside and outside. After receiving an outside inspection there are a few things that need to be fixed. I went back to the dealership and spoke with the GM, Derrick and used car manager, Mike. Both of them had the same response to me, they said don't worry, we will fix it, we will take care of you. I was very unsure and expressed a lot of concern. Both of them just listened to me and didn't appear frustrated or anything. They just reassured me, I haven't had the work done yet but I'm confident that they will take care of everything. Thanks Derrick and Mike. More

Hinshaw Acura has it All!!! My wife and I have purchased multiple vehicles from Hinshaws Acura and their service is customer service is top notch. There is no one to nag/repeate My wife and I have purchased multiple vehicles from Hinshaws Acura and their service is customer service is top notch. There is no one to nag/repeatedly bother about making a purchase and they treat each customer with dignity and respect. We have repeatedly worked with Mr. Ajibade and he is the complete professional. My wife and I have done business with him almost 10 years and he has never lead us astray. Many dealerships could take a note from his professional auto dealer acumen. As I mentioned, all the employees are super friendly and the service staff are outstanding. Make no mistake, you will not be disappointed should you make Hinshaws Acura your place for complete auto buying/leasing experience. Kudos to ALL the staff and professionals of Hinshaws Acura. **Mr. Ajibade, you are ONE of a kind, keep doing what you do. More

Amazing people to work with!!! I have purchased multiple vehicles from Hinshaws and David Ajibade. He takes the time to listen to needs and always finds the perfect car for me... A I have purchased multiple vehicles from Hinshaws and David Ajibade. He takes the time to listen to needs and always finds the perfect car for me... All the staff treats you like family and makes the buying experience a real delight. I could not be happier with my purchases. Thank you David and thank you Hinshaws!!! More

Great Experience David is an awesome salesman and my experience at Acura was truly wonderful. I love my MDX and would definitely buy another vehicle from David at this David is an awesome salesman and my experience at Acura was truly wonderful. I love my MDX and would definitely buy another vehicle from David at this dealership. More

Sold my sister a car He was very knowledgeable. He was not too pushy. He was positive and an advocate for us. He got us a good price on the car and our trade in value. He was very knowledgeable. He was not too pushy. He was positive and an advocate for us. He got us a good price on the car and our trade in value. More

My fourth Hinshaw's 5-star experience!! Hinshaw's Acura was introduced to me by a friend years ago and I can genuinely say, everyone I have dealt with from management/sales, to finance, to s Hinshaw's Acura was introduced to me by a friend years ago and I can genuinely say, everyone I have dealt with from management/sales, to finance, to service...is working for you! It's a genre of customer service that feels forgotten by most. David Ajibade has been extremely patient with me over the years and it doesn't stop with the sale.. I never knew purchasing a vehicle could actually be enjoyable. I keep going back for more... More

excellent experience!! We bought two cars from David Ajibade and we couldn't be happier on the purchases!! He listened to what we needed, answered all of our questions in a We bought two cars from David Ajibade and we couldn't be happier on the purchases!! He listened to what we needed, answered all of our questions in a quick manner, friendly, professional, knowledgable and knows how to treat his customers. We will not buy from anyone else but David from now on, we are dedicated customers and will tell all of our family and friends to go to Hinshaw and ask for David A for the best service!!! Thank you David! More

Pleasant For me, David Ajibade, made buying a new car a pleasant experience. He knows the product, answered questions, and above all treated me with respect. For me, David Ajibade, made buying a new car a pleasant experience. He knows the product, answered questions, and above all treated me with respect. More

Excellent service After going through a serious car accident with our last car and driving a car that was 20 years old, we decided to go car shopping. We have never bee After going through a serious car accident with our last car and driving a car that was 20 years old, we decided to go car shopping. We have never been to this dealership before and decided to check it out. David was there to help us. He approached us in a very kind, professional manner and listened to us for what we were looking for. We were in a budget and he worked with us and helped us find exactly what we were looking for. We ended up buying 2 cars last weekend and it was honestly the best thing we did. That same day, we heard from 3 other customers of David's on how great he is and how well he takes care of his customers. I bought a 2008 mdx and during the test drive it made a noise coming from the rear. David got it checked out for us immediatly by the service team and found out that it was the rear left strut. They fixed it immediatly. David and the rest of the team from this dealership has helped us so much. Everyone has done an outstanding job. Thank you David, the service team and to the rest of the Acura team. We will be back for more cars in the future! More

Disappointed I purchased a used 2008 Avalanche from this dealership in January 2017. The original listing had the vehicle posted for 20,995 with 75,xxx miles. I wa I purchased a used 2008 Avalanche from this dealership in January 2017. The original listing had the vehicle posted for 20,995 with 75,xxx miles. I was looking for an Avalanche in particular and due to the options (fully loaded) and mileage I decided the drive would be worth it from Marysville. Before leaving I asked the salesman (Nick Ury) to let me know of any issues with it that he could find, no matter how minor. He advised me the vehicle was in excellent condition with nothing wrong. Upon getting to the dealership I found out that it actually had 123,xxx miles and found that the back up camera wasn't working and the tpms light was on. They agreed to fix these items and lower the price according to milage. The rest of the truck was clean so I moved forward with the purchase. Excluding the items he missed as well as the mileage (kinda important), Nick was very professional and easy to work with. The process was quick and easy which was appreciated. However, before I even received the license plates for the truck (appx. 2 weeks later) I got 2 check engine light codes (different, unrelated codes) and a "service suspension" message appeared. I also located a few other minor repairs that needed attention but wasn't too put off by this as it was to be expected (used car after all). The codes and message coming on at the same time, however, makes me believe it was possibly cleared prior to my purchase without repair and does not seem to be a normal or expected issue. I attempted to contact the manager and he was not willing to work with me on this as he stated the vehicle was purchased "as-is". I did have a pre purchase inspection completed the day after I purchased it but at this time the codes had not since reappeared yet. I originally believed that I was going to be taken care of as this dealership has an outstanding rating as well as it being an upper echelon type dealer. I was wrong and will be purchasing my future vehicles through private party sales instead. More