Rick Hendrick Chevrolet Duluth

Great service Great customer service and a very friendly staff(Robert Williamson). Quick oil change even though they were busy. Robert made sure We were taken care Great customer service and a very friendly staff(Robert Williamson). Quick oil change even though they were busy. Robert made sure We were taken care of... More

Incompetent Finance Department On April 5, 2017 I made a trade in for a new vehicle. It is now May 15, 2017 and the paperwork for my vehicle is still not complete. Allen in finance On April 5, 2017 I made a trade in for a new vehicle. It is now May 15, 2017 and the paperwork for my vehicle is still not complete. Allen in finance has requested for me to come back to the dealership several times over the past month to fill out paperwork that was done incorrectly on April 5th. My trade in has yet to be paid off and the bank that I have the loan through has called me several times about the payment. I have called and left messages for Allen and I have yet to receive a response. On May 13th I went to the dealership and waited over 30 minutes to see Allen but was told that he was too busy. Steve the finance director I was told was unable to see me and that there was nothing that he could do. I have contacted the corporate office and have yet to receive a response about this issue. This is the most incompetent finance department that I have done business with and their service to a paying customer is atrocious. I have just received the paperwork to get my tags on Saturday May 13th and my tags expire on May 20th. I just can’t take off at the drop of a dime. That is why they give you 30 days and not a week to get your tags. More

Best car buying experience of my life! Just bought 2017 stingray z51. Had an appointment with Miguel Guerrero. He was expecting me and immediately made me feel welcome and relaxed. I did no Just bought 2017 stingray z51. Had an appointment with Miguel Guerrero. He was expecting me and immediately made me feel welcome and relaxed. I did not know exactly what model I wanted so he found three that were what I told him I was looking for. He let me drive all three and then parked them next to each other at the side of the dealership. He said "take as much time as you need and when you decide come inside and we'll talk".No pressure. It took me several minutes to decide. Due to Miguel's technique I made the decision and am very satisfied with my selection. This is the best managed car dealership I have ever seen. Everyone from the greeters at the door to sales ,parts and service writers(I bought a bra for the car and they put it on for free!) were very knowledgeable and friendly.To a person this is the friendliest and most competent car dealer staff I have ever experienced. This is my 12th new car purchase and 16th overall ( I am 60 years old btw) and nobody else comes close. More

First New Car Purchase Camal Rattray provided first class service. I arrived with doubts given that this was the 1st New Car I would be purchasing, but the horror stories I Camal Rattray provided first class service. I arrived with doubts given that this was the 1st New Car I would be purchasing, but the horror stories I've heard regarding car salesmen were nowhere near the truth with Camal. Overall, I would recommend him to anyone. Be sure to ask for him if you find yourself heading their way. More

Rick Hendrick My experience at Rick Hendrick Chevrolet in Duluth GA was amazing Josh Roundtree took excellent care of me. I will always shop at Rick Hendrick. My experience at Rick Hendrick Chevrolet in Duluth GA was amazing Josh Roundtree took excellent care of me. I will always shop at Rick Hendrick. More

Purchased 2015 corvette Very friendly, knowledgeable, fast and efficient ... would buy from again and recommend this dealership... love my new 2015 corvette.. it's beautiful Very friendly, knowledgeable, fast and efficient ... would buy from again and recommend this dealership... love my new 2015 corvette.. it's beautiful and got it at a great price.. More

Amazing and Courteous Brandon was amazing from beginning to end. Brandon was knowledgeable, willing to listen to your wants and needs and willing to do all he can for you. Brandon was amazing from beginning to end. Brandon was knowledgeable, willing to listen to your wants and needs and willing to do all he can for you. He made us feel at home and comfortable. I'd recommend Brandon Robinson to any and everyone looking for a new or used car. He is definitely one to give u a five star service!! Thank you Brandon!! His big brother Renaldo Robinson was excellent as well to come in and make sure all our needs were met. Great Team of sales men!! More

Chris Lindamood spectacular job I'll like to give my sales person a round of applause, if you need someone who gives you the experience of a lifetime I highly recommend Chris Lindamo I'll like to give my sales person a round of applause, if you need someone who gives you the experience of a lifetime I highly recommend Chris Lindamood. He had helped myself and 5 of my family members purchase cars, thanks again Chris More

Awesome experience I recently brought a new impala from this store and I gotta say the service was amazing. Joe Marrero was our salesman and he took the time to show us I recently brought a new impala from this store and I gotta say the service was amazing. Joe Marrero was our salesman and he took the time to show us everything. I'm an older man and this technology stuff can be so confusing. Ask for him if you're ever in the market. More

Thanks again T.C Clemons helped me get out of my old car into a car that was best for my financial but with everything I want. I'm completely satisfied with my exp T.C Clemons helped me get out of my old car into a car that was best for my financial but with everything I want. I'm completely satisfied with my experience this time around! More