Vera Cadillac

100% Customer Service Oriented We went to a lot of dealerships looking for a new car. This was the ONLY one where everyone went out of their way to make sure your needs were met. Th We went to a lot of dealerships looking for a new car. This was the ONLY one where everyone went out of their way to make sure your needs were met. They definitely know how to take care of their customers! Keep up the good work. We never had to be out in the heat, they brought cars to us, put them next to each other so we could compare, listened to us and worked with us. Follow up was also perfect. Not pushy......perfect. More

Excellent Service It is comforting to know that every time I bring my vehicle into Vera Cadillac I am going to receive great service. My service advisor (Kevin McGlynn) It is comforting to know that every time I bring my vehicle into Vera Cadillac I am going to receive great service. My service advisor (Kevin McGlynn) has been a tremendous help in getting my vehicle serviced over the past two years. I look forward to the next service visit! Jack Siefert More

Vera Buick is 2nd to none dealership Vera Buick, and their staff are 2nd to none in their customer relations, and service. They've been very thorough, from the first greet thru the moment Vera Buick, and their staff are 2nd to none in their customer relations, and service. They've been very thorough, from the first greet thru the moment we drove off. I will recommend everyone I know to Vera Buick without reservation. More

New Buick Enclave We recently with to the Miami Dade Federal Credit Union vehicle sale. We new the vehicle that we wanted and we were told that there were several vehic We recently with to the Miami Dade Federal Credit Union vehicle sale. We new the vehicle that we wanted and we were told that there were several vehicles on sale including the model that we wanted to purchase. I stated that I wanted a 2017 model assuming that the salesmen would show me a new vehicle. Well after waiting for a while I was shown a used vehicle. We ended going back to the actual dealership. I will take the blame for not being more specific. The salesmen kept showing me models that were overpriced. I went online and found that they had the vehicle that I wanted at a price that was 11000$ less compared to the vehicles that were being shown to me. Finally after waiting for a long while the vehicle was found. We bought the vehicle. Now when a person gets a vehicle that vehicle should be perfectly detailed. The interior roof liner was dirty. Also when a customer who is going to spend 43000$ has been waiting 4 -6 hrs, maybe a glass of water or cup of coffee should be offered. The only person who offered me something was the finance officer on the way out. Very disappointing for a dealership of this quality. More

Must have been an unlucky day to buy from Vera Apparently the sales man didn't take us seriously when we wanted to speak to finance. He also informed me the price of the truck was non negotiable be Apparently the sales man didn't take us seriously when we wanted to speak to finance. He also informed me the price of the truck was non negotiable because it had a "15,000 dollar lift kit installed". Really? Seriously? Must be gold plated at that price. We own a Ford F-250 and my husband purchased and installed a ReadyLIFT SST Lift Kit for less than $500. 15k ? When you trade a truck in, you don't get any money back for a lift kit the dealership didn't pay any extra because of the lift. I don't understand why or how you do business without knowing accurate facts regarding sales. We are members of USAA with excellent credit scores. This transaction was not meant to be. I'm sure there will be other trucks and dealers who are willing to do business. I certainly will NEVER buy or recommend VERA Cadillac FACT You lost a sale on a truck that's been sitting on your lot since March and the trade in value was $25,000. MY OFFER WAS 39,000 More

Excellent service This is my 3rd vehicle from Vera and the service has always been excellent. It is the main reason I will only purchase from Vera. This is my 3rd vehicle from Vera and the service has always been excellent. It is the main reason I will only purchase from Vera. More

Great dealership! I bought my 1500 Sierra just over 3 years ago. All service and repairs have been completed by Vera, and I have to say, I don't have any complaints! Gr I bought my 1500 Sierra just over 3 years ago. All service and repairs have been completed by Vera, and I have to say, I don't have any complaints! Great team! More

Service department Fast, courteous, excellent customer service. Service representative contacted me immediately after my work was complete. Service representative also h Fast, courteous, excellent customer service. Service representative contacted me immediately after my work was complete. Service representative also had my vehicle washed without me having to ask. I would recommend this location to anyone. More

Amazing dealer Good cars, incredible attention with great team that let you enjoy your visit. Prices are accessible for anyone. I really recommended this dealer for Good cars, incredible attention with great team that let you enjoy your visit. Prices are accessible for anyone. I really recommended this dealer for everybody. More

Flawless Service This review is to commend the impeccable service I received from Sales Consultant Danilo N. Danilo walked up introduced himself and asked if he coul This review is to commend the impeccable service I received from Sales Consultant Danilo N. Danilo walked up introduced himself and asked if he could help - and that is exactly want he did - he professional, trustful, endearing and very patient. I want the Manager to know that patrons do appreciate first rate customer service. More