Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Maserati - Alfa Romeo
Germantown, MD
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 554 reviews
June 06, 2017
Classy Dealership Great team at Criswell. James did everything he said he would even picking me up to take me to the dealership. Car was flawless. Would definitely give Great team at Criswell. James did everything he said he would even picking me up to take me to the dealership. Car was flawless. Would definitely give them my business in the future. Chris W More
by Christopher Wilkins
Employees Worked With
Helpful June 03, 2017
Making it easy Been thinking of a ghiblia qs4 for some time giving up a Porsche to do it Karifa made it easy always keeping me informed never in an aggressive mann Been thinking of a ghiblia qs4 for some time giving up a Porsche to do it Karifa made it easy always keeping me informed never in an aggressive manner Brougt my wife to the dealership (she is not really into doing that ) could not have been better (other than sport mode ) Since it's "her" car Karifa could not have been more patient with the both of us It was overall the best car buying Experience in years thanks More
by Formula-one
May 31, 2017
An Enjoyable Experience Unlike other dealerships I visited when searching for a new car, I found the experience relaxing and more importantly the whole process transparent. Unlike other dealerships I visited when searching for a new car, I found the experience relaxing and more importantly the whole process transparent. There was no pressure or games and Karifa took the time to explain to me the features of the Giulia. I never felt rushed and I walked away feeling that I got a fair deal. More
by Phil
May 30, 2017
Awesome Car Buying Experience When I entered Criswell Maserati of Germantown, I was immediately greeted by a friendly sales representative, James Tan. He listened to my needs and When I entered Criswell Maserati of Germantown, I was immediately greeted by a friendly sales representative, James Tan. He listened to my needs and worked on my behalf to help me get the car of my dreams. He answered all of my questions and gave me a thorough review of the Maserati Ghibli. His customer service was impeccable. I always wanted a Maserati. I thank James for making my dream a reality.😊 More
by Denise
Employees Worked With
May 29, 2017
New car purchasing If you like Maserati, this is a great place to come and build your very own. We purchased a 2017 Levante from Criswell Maserati. The whole experience If you like Maserati, this is a great place to come and build your very own. We purchased a 2017 Levante from Criswell Maserati. The whole experience was smooth and painless. We were dealing with James Tan who was excellent. He treated us with patience, respect and answered all our questions in detail. Wonderful experience, and loving the car. More
by Yuetao Liao
Employees Worked With
May 26, 2017
BEST CAR BUYING EXPERIENCE BY FAR! Karifa was AWESOME! He took time to explain to me every detail I needed to know before deciding to buy a Maserati. He was never pushy or aggressive. Karifa was AWESOME! He took time to explain to me every detail I needed to know before deciding to buy a Maserati. He was never pushy or aggressive. I highly recommend this dealership and specifically Karifa Mara. More
by lilsarg22
Employees Worked With
May 24, 2017
Great Experience It was a pleasure working with Chuck, Rob and Omar. The best car buying experience I've ever had. Everything went smooth. No pressure on anything and It was a pleasure working with Chuck, Rob and Omar. The best car buying experience I've ever had. Everything went smooth. No pressure on anything and always ready to help! Amazing group of people! More
by Ronas
May 23, 2017
New Maserati/Thanks Karifa Pleasure working with Karifa! Super polite and experienced gentleman who knows what he is doing! Highly recommended dealership,very clean ,great atmo Pleasure working with Karifa! Super polite and experienced gentleman who knows what he is doing! Highly recommended dealership,very clean ,great atmosphere and of course Maserati's! More
by boris
Employees Worked With
May 22, 2017
Outstanding Customer Service! Outstanding service! Omar is a straight shooter and honest. I had an easy and painless purchase with Criswell Maserati yesterday with the help of Omar Outstanding service! Omar is a straight shooter and honest. I had an easy and painless purchase with Criswell Maserati yesterday with the help of Omar Stwodah and Chuck Lewis. They were both helpful, polite, very responsive and did everything right in every step of the deal. We were there for a few hours as I expected, paperwork filled, new vehicle detailed and delivered at my house the same day! Will be back to do business again because of Omar and Chuck, thank you both and will definitely recommend Criswell Maserati to my friends and family! More
by Ebad K.
Employees Worked With
Omar Stwodah, Chuck Lewis
May 01, 2017
informative, easy to use Karifa was very helpful and knowledgeable re: the car and the process. I went in more than a few times and he was always there to help with very litt Karifa was very helpful and knowledgeable re: the car and the process. I went in more than a few times and he was always there to help with very little pressure. More
by dontcarewontuse
Employees Worked With
