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Maus Acura of North Tampa
Tampa, FL
1,126 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,126 reviews
June 05, 2017
Excellent as always! In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, h In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, helpful & informative. More
by Suzanne L
Employees Worked With
Edgar (?sp?
Helpful June 04, 2017
Scheduled Service As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the service advisor identified. More
by frank226
Employees Worked With
Michael Stevens
May 30, 2017
Great purchase experience. Quick and easy. When I arrived at the dealership, the car was waiting. The paperwork was mostly completed ahead of time and Andres Acevedo and Austin Barrett were gen When I arrived at the dealership, the car was waiting. The paperwork was mostly completed ahead of time and Andres Acevedo and Austin Barrett were genuinely interested in making the car buying experience painless.I would highly recommend working with them. More
by Acura RDX
Employees Worked With
Andres Acevedo ,Austin Barrett
May 30, 2017
Great dealership and people I arrived at the dealership 30 minutes before it closed, and Johnny and Ernest stayed with me for several hours during the purchase process. I'm enjoy I arrived at the dealership 30 minutes before it closed, and Johnny and Ernest stayed with me for several hours during the purchase process. I'm enjoying my RDX and would recommend this dealership to others. I spoke to Andres later on, and he was helpful as well. More
by Lauren Leblanc
Employees Worked With
Andres Acevedo
May 29, 2017
Maintenance Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on thei Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on their prices. More
by Melissa
Employees Worked With
Michael Stevens
May 29, 2017
great experience Very helpful and Mike explained everything they did on my car to me. He recommended some service for my next visit which will be soon. Very helpful and Mike explained everything they did on my car to me. He recommended some service for my next visit which will be soon. More
by Kimmyjp7
Employees Worked With
Michael Stevens
May 28, 2017
Oil change Great customer service! Free soda and water while you wait doesn't hurt either....having to put 25 words in the review is kind of a bummer though. Great customer service! Free soda and water while you wait doesn't hurt either....having to put 25 words in the review is kind of a bummer though. More
by Tecoeric
Employees Worked With
Bryan Anderson,Todd Schuler
May 27, 2017
TIMELY AND FRIENDLY I WAS HAPPY WITH THE SERVICE TODY, THIS IS THE THIRD TIME I HAVE GONE TO THIS DEALERSHIP FOR SERVICE TO MY TL. I KNOW THAT I NEED TO DO MORE MAINTENAN I WAS HAPPY WITH THE SERVICE TODY, THIS IS THE THIRD TIME I HAVE GONE TO THIS DEALERSHIP FOR SERVICE TO MY TL. I KNOW THAT I NEED TO DO MORE MAINTENANCE BUT AM CONCERNED ABOUT COST. More
by davelapens
Employees Worked With
Todd Schuler
May 27, 2017
Great service I was in this week for regular servicing. I had them check my brakes because I have been experiencing a squeak and thought it was the rotors glazing o I was in this week for regular servicing. I had them check my brakes because I have been experiencing a squeak and thought it was the rotors glazing over. Unfortunately it didn't make any noise for them. They did tell me that the rear brake rotors needed shaving. I will be back because the squeak is still there!! More
by RDX girl, 2013
Employees Worked With
Todd Schuler
May 24, 2017
Great experience Mike Stevens is one of the best service advisors I have worked with. The work was done on time and was actually a little cheaper than the quote. Mike Stevens is one of the best service advisors I have worked with. The work was done on time and was actually a little cheaper than the quote. More
by Gtg
Employees Worked With
Mike Stevens
