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INFINITI OF DENVER
Aurora, CO
961 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana.
Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 961 reviews
June 30, 2017
2008 G35X runs like new We bought the G35X new at Infinity of Denver. We have had it serviced as recommended at their service department. Their technicians have kept it runni We bought the G35X new at Infinity of Denver. We have had it serviced as recommended at their service department. Their technicians have kept it running as good as the day it left the dealer lot. Thanks for the excellent service. If you own an Infinity use this service department to protect your investment. More
by Glenn
Employees Worked With
Cameron Jungerman
Helpful June 27, 2017
Exceptional service Infiniti of Denver performed excellent services on my Hybrid Q50 last week. I have been a customer there since December 1998. Clark Hearold, my ser Infiniti of Denver performed excellent services on my Hybrid Q50 last week. I have been a customer there since December 1998. Clark Hearold, my service agent, is attentive to my Q50 needs and is very dependable and thorough in providing timely services. I appreciate his Infiniti expertise. Thank you! More
by Connie Sperberg
Employees Worked With
June 26, 2017
Excellent Went in for an oil change! Was in and out in an hour! I received my car in excellent condition! The car wash employee took very good care of my car! T Went in for an oil change! Was in and out in an hour! I received my car in excellent condition! The car wash employee took very good care of my car! Thank you! Great good!!! More
by Inifiniti2016
Employees Worked With
Brooke Cleckley, Keisha Lee, Tori Opel
June 24, 2017
Service guys Good/ New sales team Sucks Your service department is awesome and friendly, but your new sales team sucks. We went to the new car showroom, and no one even acknowledged us. How Your service department is awesome and friendly, but your new sales team sucks. We went to the new car showroom, and no one even acknowledged us. How rude! I would never buy or recommend anyone buy a car there. Service yes...new car no way. Do some training and teach your sales team to smile and greet anyone and everyone who steps onto that sales floor. If you don't know by now that business and sales are a relationship based then you should not be in business. More
by reg123
Employees Worked With
June 22, 2017
Terrible, rude, insulting, unprofessional experience with sa les rep Stephen. He argued with me about my credit score and quoted it 50 points lower than it is, then proceeded to laugh at me for trying to afford les rep Stephen. He argued with me about my credit score and quoted it 50 points lower than it is, then proceeded to laugh at me for trying to afford an Infiniti with my credit. Finance manager wouldn't even speak with me when I asked for him, info was just being relayed through Stephen. Little did he know I already own an Infiniti, already got approved through a 3rd party lender and was looking at my scores while he was talking to me. I guess this dealership doesn't need to sell cars because had he helped me compare what loan rates they could've gotten me vs 3rd party I would've bought today. Now I would never give them business and will tell everyone else I know about this terrible experience. More
by Dash
Employees Worked With
Steve Cleckley
June 20, 2017
Customer First` My visits have all been very professional and personable. I enjoy the company's culture of "Customer First!" Leave Happy and work completed on time! My visits have all been very professional and personable. I enjoy the company's culture of "Customer First!" Leave Happy and work completed on time! More
by Dr.Kea
Employees Worked With
June 14, 2017
Oil Change I came in to the dealership without an appointment on Saturday at about 2 pm for an oil change...Clark set the expectation that it would be about an h I came in to the dealership without an appointment on Saturday at about 2 pm for an oil change...Clark set the expectation that it would be about an hour and 20 minutes for the work to be done which was fine for me coming in without prior notification. The service was done in under an hour, at a rate below other big brand oil change establishments, and the staff as always was friendly, accomodating, and a pleasure to be around. I always appreciate the service and professionalism I receive when coming in to Infinity of Denver! More
by Randy Blower
June 12, 2017
SERVICE CALL Chris was very helpful and the result of the service adjustments were very satisfactory. Everything was done professional and on time. Will consider b Chris was very helpful and the result of the service adjustments were very satisfactory. Everything was done professional and on time. Will consider buying a new Infiniti when time comes. More
by 45regal
Employees Worked With
June 11, 2017
Came in for an oil change and tire balance and rotation Oil change is always cheaper to come here than at a Grease xxxxxx or Goodyear! Good service, great waiting area along with a few treats and coffee! C Oil change is always cheaper to come here than at a Grease xxxxxx or Goodyear! Good service, great waiting area along with a few treats and coffee! Chris has alway been great of getting in and out with quality of work/customer satisfaction. More
by maroon67
Employees Worked With
June 02, 2017
service I have been purchasing vehicles from Infiniti of Denver for probably over 15 years. I have had the same service consultant, Clark Hearold, from the be I have been purchasing vehicles from Infiniti of Denver for probably over 15 years. I have had the same service consultant, Clark Hearold, from the beginning. Clark is excellent, very knowledgeable, very friendly, and gets what he promises done as quickly and efficiently as possible. I do have to say the atmosphere in the service department as a whole seems to have changed, and not for the better. It is not nearly as friendly/comfortable as it has been in the past. I will still visit the dealership as long as Clark is there, he has not changed. He is still the same friendly and professional service consultant he always was. He's the best. More
by danrealty
Employees Worked With
