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Tom Wood Subaru
Indianapolis, IN
998 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive!
We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 998 reviews
June 27, 2017
Service It was a great service and fast. People was nice and friendly. Very nice lobby. Would visit again. Great service. Location was easy yo get to. It was a great service and fast. People was nice and friendly. Very nice lobby. Would visit again. Great service. Location was easy yo get to. More
by Jrid520
Employees Worked With
Kyle
Helpful June 19, 2017
Pleasant vehicle purchase A very nice and easy vehicle purchase. The whole transaction was open and candid, as well as friendly. No hidden fees, no "I'll have to ask the boss", A very nice and easy vehicle purchase. The whole transaction was open and candid, as well as friendly. No hidden fees, no "I'll have to ask the boss", routine. A real pleasure. Bill Vickery made this fun. More
by Sockmonkey
Employees Worked With
Bill Vickery, Max Akrim.
May 24, 2017
Hidden Charges Only complaint is hidden charge for "theft deterrent insurance". This was an extra $279 for nothing but registering my vehicle on some database. I f Only complaint is hidden charge for "theft deterrent insurance". This was an extra $279 for nothing but registering my vehicle on some database. I feel this charge was not explained and since we did not ask about it just showed up on final bill.. When we asked about it at closing, we were told it was on the original agreement and they would not remove it. Sort of soured the buying experience for us. Everything else was OK. More
by Subaru Driver
Employees Worked With
NA
April 24, 2017
Fantastic experience! We worked with Lou Cavallari - he was fantastic. So was Chad in the finance department. We really enjoyed our experience at Tom Wood. Would definitely We worked with Lou Cavallari - he was fantastic. So was Chad in the finance department. We really enjoyed our experience at Tom Wood. Would definitely recommend! Give Lou from Subaru a call! More
by unhandymatt
Employees Worked With
Lou Cavallari, Chad in Finance
March 06, 2017
Wonderful staff I was able to speak to a salesman long before I even made the trip. He listened well and made the sale easy for us. I did have a problem with the batt I was able to speak to a salesman long before I even made the trip. He listened well and made the sale easy for us. I did have a problem with the battery after buying the vehicle, but the service department was very professional and put in one I bought for free. More
by Katysue44
Employees Worked With
Nick Wade and Joe Shanholt
February 03, 2017
They don't understand the meaning of the word "appointment" Showed up for my appointment 15 minutes early this morning. One hour and forty-five minutes later the car had not been looked at yet. They might be be Showed up for my appointment 15 minutes early this morning. One hour and forty-five minutes later the car had not been looked at yet. They might be better with horses than with cars. Not my car at this dealership! More
by Phil
Employees Worked With
Bill Vickery
January 31, 2017
Excellent Experience I recently purchased a new vehicle from Tom Wood Subaru. It was one of the best car buying experiences I've ever had. Our sales rep, Lou Cavallari, I recently purchased a new vehicle from Tom Wood Subaru. It was one of the best car buying experiences I've ever had. Our sales rep, Lou Cavallari, was excellent. Every person that was involved with the deal went above and beyond to make it an easy, smooth, enjoyable process. Highly recommend! More
by jasonkuykendall
Employees Worked With
Lou Cavallari
August 09, 2016
Over and Beyond Great Service from Derek Thompson. Found solutions to every problem all while being mindful of my pocket book. Over the top...you do not find that oft Great Service from Derek Thompson. Found solutions to every problem all while being mindful of my pocket book. Over the top...you do not find that often at service centers. A case of beer has his name on it next time I go in. More
by Lakebum
Employees Worked With
Derek Thompson
July 12, 2016
Great Service Came here to purchase my first new vehicle. Was kindly greeted by Nick and I told him what I was looking for and he began to help me choose what was Came here to purchase my first new vehicle. Was kindly greeted by Nick and I told him what I was looking for and he began to help me choose what was best for me and my budget. We did a test drive and he thoroughly explained all of the features of the car and what the difference between models were. After selecting a car, Nick went through all of the warranty information throughly and made sure that all of my questions were answered, which was great. Nick spent lots of time with me and I felt like I was his only point of attention during the entire time we were purchasing my vehicle. Very happy with my experience and the salesmanship provided here. Looking forward to coming back here for my next vehicle! More
by dmcmulle
Employees Worked With
Nick Wade
July 01, 2016
service have a new 2016 Outback Limited that that was involved in a accident, it was repaired by body shop where I live. They took it to Tom Woods service to have a new 2016 Outback Limited that that was involved in a accident, it was repaired by body shop where I live. They took it to Tom Woods service to check a air bag light coming on. The service department said that their was a part was bad and they ordered it would take 2days then they would fix it. They had it for a wk. before 4th of July holiday then said it would not be done till Wed. after the holiday. They said that part was their on Thur. before holiday and could pick it up on Friday. After several attempts to contact them they said that the mgr. was gone for the weekend and they didn't have the part and that it would be Wed. This is the biggest run around I have ever had. Bad planning , Bad management !!!!! Buyer Beware More
by johnny1
Employees Worked With
Kyle and Jerry
