Mercedes-Benz of Foothill Ranch

This is what a trip to the dealership should be--always. Had warranty work done at this location to resolve the "Covered Fuel Tank Components" problem and did not feel like a low priority or second class cit Had warranty work done at this location to resolve the "Covered Fuel Tank Components" problem and did not feel like a low priority or second class citizen. Service Advisor, Henry Eiring ensured the vehicle did not leave the shop until the work was done absolutely right. Mr. Eiring kept in contact with status updates and delivered an informative inspection report. There was no scam and felt no pressure; the entire experience was straight forward and fact based. I would recommend MB of Foothill Ranch and especially the effort of Mr. Henry Eiring. More

Leasing New Car I had a wonderful experience at this dealership for my new lease, especially with Karim. He was patient with me going over all the features, explainin I had a wonderful experience at this dealership for my new lease, especially with Karim. He was patient with me going over all the features, explaining the differences between the various models, and what I liked most about Karim was that he was not pushy like most salespeople yet very helpful and attentive. Would definitely refer him to anyone looking to get a new car/lease. More

Purchase of a certified pre-owned car My husband and I are very excited about the purchase of the certified pre-owned vehicle \ from the Mercedes dealership in Foot Hill Ranch. We got the My husband and I are very excited about the purchase of the certified pre-owned vehicle \ from the Mercedes dealership in Foot Hill Ranch. We got the best value for the price we paid for the car. The staff was very friendly and courteous. We were also given the best option for extended warranty offered by School First. More

First time lessee! Karim made every aspect of the process straightforward and enjoyable. This is my first time with Mercedes-Benz and my first time leasing a vehicle, I Karim made every aspect of the process straightforward and enjoyable. This is my first time with Mercedes-Benz and my first time leasing a vehicle, I left the dealership feeling confident about both! More

Excellent buying experience - great service I've been driving BMW's for over 20 years, many of them M's. I decided to try a Mercedes and chose Foothill Ranch to purchase a new vehicle. The fr I've been driving BMW's for over 20 years, many of them M's. I decided to try a Mercedes and chose Foothill Ranch to purchase a new vehicle. The free car wash is one reason I chose this dealership because it saves me so much time to have my car washed and serviced in one place with no hassle. The purchase process was easy (Judy helped me) and both the sales manager Ian and the finance manager were pleasant to work with. It was not a *pushy* sales experience but instead very smooth and easy. The entire process (after I took many many hours to choose the right car) took an hour or so and was painless. A few days later I had what I thought was an issue with the car but the service manager promptly answered my question (more like showed me what I was doing wrong but was nice about it). If you live in or around South Orange County I highly recommend this dealership. More

No pressure My first experience in purchasing a Mercedes. I have always dreaded buying a car because it was never pleasant, but buying my GLA-250 was a real trea My first experience in purchasing a Mercedes. I have always dreaded buying a car because it was never pleasant, but buying my GLA-250 was a real treat. I never felt pressured to buy- they worked hard to find the one I wanted and meet the price I wanted to pay. Highly recommend this dealership and Conrad. Love my new Mercedes! More

Great experience Friendly, very informative, a great purchase experience. Alex delivered the car and covered all the paperwork with me, it was very quick and easy. He Friendly, very informative, a great purchase experience. Alex delivered the car and covered all the paperwork with me, it was very quick and easy. He showed me how to use all the features and made sure that I had everything I needed. It was a great experience. More

Hands down the BEST experience ever! After shopping a particular car for approximately 3 months I discovered Mercedes Benz of Foothill Ranch. Hands down the BEST car buying experience I After shopping a particular car for approximately 3 months I discovered Mercedes Benz of Foothill Ranch. Hands down the BEST car buying experience I have ever had. Fast, friendly, most of all honest. No back and forth, simply the best price and 30 minutes of paperwork. Thank you Karim!!! More

Best car buying experience ever! I submitted a request for a quote online on the dealers website and something incredible happened. Judy responded right away and provided me with the I submitted a request for a quote online on the dealers website and something incredible happened. Judy responded right away and provided me with the price of the car. No haggling and no condescending sales techniques. She found the exact car I wanted, and gave me an incredible deal. I literally walked into the dealership, signed paperwork (thank you Ken) and was on my way with my new SLC. Judy was great and made the process so easy. Who has time to sit at the dealership for hours haggling over the price? Well I didn't have to! My experience at Foothill Mercedes was beyond great! Thank you Judy and Ken for making it so easy. More

Excellent I was getting frustrated by other mb dealers sales rep. By low balling me. They said one thing over the phone and when i get there to close the deal I was getting frustrated by other mb dealers sales rep. By low balling me. They said one thing over the phone and when i get there to close the deal they're saying different thing. But bobby from foothill ranch mb dealer, He was different than other mb sales rep.. Bobby was Ernest and polite and willing to work, and listen to what i need! I was very comfortable and satisfied with his services! I strongly recommend to someone who get tunhed down by other sales reps. More